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Standard User Lem1winks
(newbie) Wed 05-Jan-22 23:15:51
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Cabinet waiting list


[link to this post]
 
Evening all, im about to move into a new house and started setting up various bits, one of which is the Internet.
After looking on all the main providers websites (sky, Bt ect), I was shocked to see i could only get basic ADSL with around a 3mb guaranteed speed which is not great as I like to game and stream TV shows.
On the BT checker, the area does have 30mb fibre but it states "waiting list" and After a bit of digging I understand this means the cabinet is at capacity.

Is there anything I can do to get on the waiting list or is my only option to keep checking the site each day?
The area postcode is WV50NH, door number [removed]. I believe its on cabinet 5.

I can't find any info that says if and when the cabinet is due an upgrade but I'm not sure how to check this sadly.

what is my best course to take here? AdSL sadly won't cut it so I may have to use 4G for now but I would like to be on the waiting list so I can get fibre as soon as a slot becomes available.

(Side note, I did check out IDnet and after putting in my postcode and door number, they do have 30mb fibre available but is this likely an error and the order will be cancelled? I don't want to pay out if its just going to get cancelled days before its due to be installed.)

Thanks all!

Edited by seb (Thu 06-Jan-22 17:15:15)

Standard User candlerb
(fountain of knowledge) Thu 06-Jan-22 08:31:45
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Re: Cabinet waiting list


[re: Lem1winks] [link to this post]
 
Some ISPs actively participate in the waiting list. Aquiss is one that says they do. That is, you can place your order, and when you get to the top of the list you'll get the port. I don't know whether IDNet do this - talk to them. Otherwise, like you say, you can check daily.

In reply to a post by Lem1winks:
I can't find any info that says if and when the cabinet is due an upgrade but I'm not sure how to check this sadly.


https://www.telecom-tariffs.co.uk/codelook.htm
It's updated every few months. Search for your exchange, then list all cabinets.

Given your postcode, then like you say I think you are on Wombourne cabinet 5 (the BTW checker will tell you this too), which gives you:
https://www.telecom-tariffs.co.uk/codelook.htm?xid=9...

It's not showing any planned expansion at present unfortunately. There are other people on this list with more direct access to the internal systems who may be able to give a more up-to-date answer.
Standard User Woolwich
(experienced) Thu 06-Jan-22 10:00:29
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Re: Cabinet waiting list


[re: Lem1winks] [link to this post]
 
In reply to a post by Lem1winks:
what is my best course to take here? AdSL sadly won't cut it so I may have to use 4G for now but I would like to be on the waiting list so I can get fibre as soon as a slot becomes available.


Been in the same situation. You need to take ADSL from an ISP who will put you on the wait list. Not all do AFAIK but I do know Zen will.

I was advised to take ADSL rather than nothing (and rely on 4G) otherwise it would be hit or miss if I ever got a port in the cabinet. That's what I did and I did get FTTC after only a couple of months. Zen upgraded me without fuss.

I think I had a fairly low 3 or 4 MB connection as well. But I was able to stream Netflix, so it may not be all that bad and hopefully a slot will become free before long.


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Standard User APTMAN
(committed) Thu 06-Jan-22 10:29:54
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Re: Cabinet waiting list


[re: Lem1winks] [link to this post]
 
If your are into gaming phone or email this gaming ISP (they are a part of Trunk Networks, who are very helpful as I found out with my Business connection with them.)

https://www.leetline.co.uk/

They may be able 'bond' Two ADSL connections until you can get FTTC.
Standard User Lem1winks
(newbie) Thu 06-Jan-22 11:08:32
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Re: Cabinet waiting list


[re: candlerb] [link to this post]
 
Thank you, I've looked at Aquiss but sadly they are not currently supporting waiting lists due to lockdown reasons. I have messaged a few other such as zen and idnet to see if they do and waiting for a reply.
I have also messaged open reach to see if they can provide any info on upgrading the cabinet but I know this is likely a dead end.
Standard User Lem1winks
(newbie) Thu 06-Jan-22 11:12:13
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Re: Cabinet waiting list


[re: Woolwich] [link to this post]
 
Thank you for the reply. I have messaged Zen asking if they support waiting lists and explain my situation so hopefully they can help too. If I know I can get a slot within a year then I'm kind of happy as I canbjust use 4g with Three to hold me over as well as having the ADSL.
its more expensive for those months until its upgraded but at leastbill have semi decent speeds
Standard User Lem1winks
(newbie) Thu 06-Jan-22 11:13:35
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Re: Cabinet waiting list


[re: APTMAN] [link to this post]
 
Thank you, I have sent a message to them to ask if this is possible for me or at least if they can add me to a waiting list for fibre if I take out ADSL.
Standard User pluralist
(fountain of knowledge) Thu 06-Jan-22 11:32:48
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Re: Cabinet waiting list


[re: Lem1winks] [link to this post]
 
To prevent any misunderstanding I think you need to specify the Openreach waiting list for the cabinet. Otherwise you may be talking to someone at the ISP who doesn't know there is such a thing.

Connections: OnePlus 8 Pro on Three 4+ (LTE)/5G and at home Three Mobile, with (Three)ZTE MF286D router giving about 113/20Mbps.
===========================================================================
“I have hardly ever known a mathematician who was capable of reasoning.” (Plato)

Edited by pluralist (Thu 06-Jan-22 11:33:21)

ISP Representative aquiss
(isp) Thu 06-Jan-22 12:08:39
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Re: Cabinet waiting list


[re: Lem1winks] [link to this post]
 
In reply to a post by Lem1winks:
Thank you, I've looked at Aquiss but sadly they are not currently supporting waiting lists due to lockdown reasons.


Not really for lockdown reasons. We just have seen no movement on anyone who has been on our waiting lists for over 12 months. The timeframe and setting customer expectations are impossible presently.

We are being told BT OR/BTW that no cabinets are getting upgraded now, as focus has moved to FTTP builds and where possible pressure on FTTC cabinets will drop, once areas/customers move over, thus freeing up cabinet space.

We may then be able to look again at offering support.

Martin Pitt
Company Founder
Aquiss Limited
https://www.aquiss.net

FTTC, FTTP, GEA, EFM, Leased Lines, Telecoms and Hosting
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User Grimers
(committed) Thu 06-Jan-22 12:14:46
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Re: Cabinet waiting list


[re: candlerb] [link to this post]
 
I think you'll find that that side of CodeLook hasn't been updated since 5th November 2020. wink

BT FTTP 900/110
Colaton Raleigh Exchange
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