OK, you hadn’t made that clear, well not to me anyway,

So someone does appear to have flouted safety rules. That ain’t good. You pay peanuts, you get monkeys, if you pay per job, then you get corner cutting cowboys.

to update on this job especially for zarjaz. a quinn area manager came out to inspect the job that i mentioned above, and it transpired that the cable from pole to house was too low so quinns had to come back and redo it properly with TWO people and a cherry picker. they had to connect to the cbt at the top of the pole in my garden run the fibre to the next pole and then come back towards the house to connect to a higher point on the top of the gable (mind you they still fixed the fibre to the wooden barge board rather than the nice strong brickwork!)

Well at least their bosses now know about the chancer who first visited.

I suspect your case is just the tip of the iceberg though.

In reply to a post by delone:

I can't quite believe how quickly this has all happened. Who knew BT / Openreach could be so 'Ultrafast'. I know I'm probably going to regret posting this if the appointment on the 19th doesn't go well.

Wish me luck anyway!

Del

Since I got VDSL over the years my speed dropped from 80Mb/s to about 40Mb/s, part of my town has fibre from a non-Openreach provider but they missed me out(Openreach will lay fibre in the same town from 2022 onwards). Thought I'd also never get an ultrafast connection, but for some weird reason I'm in a Three 5G area so I gave their mobile broadband a test knowing I could send it back in 14 days. I now get a consistent 350Mb/90Mb(sometimes going up to 500Mb down) for £21/month. After waiting so long for fibre, I now don't need it ...

Quick update... Contractor came yesterday morning at exactly 8AM and left at 8:42AM with everything up and running.

Wired speed only averaging around 500Mb so far. I hope it will increase. That said, I need some new internal cabling due to change in location of router but not a big deal. WiFi is fine for now around the 350Mb mark.

Del

In reply to a post by delone:

Settled on BT as I'm currently with PlusNet so no cancellation fee if arranged through PN.

Can you explain how this works to help others wanting to go down the same avenue.

In reply to a post by delone:

Wired speed only averaging around 500Mb so far. I hope it will increase.

Might have missed it, but what ISP and what bandwidth/speed package was ordered?

Note FTTP doesn't train / learn / stabilise / increase or decrease after installation etc. or otherwise like copper based products. It is what it is, from the get go. Always test directly from the ONT port if possible for greatest accuracy.

Your test device may not be capable of pushing more than 500Mb through a speed test - others have seen the same issues with Windows/network adapters/drivers.

Yeah sure.

Plusnet, BT and EE are all part of the same group of companies.

Plusnet do not currently offer any FTTP products (although this should change in a few months). If you want to move to an FTTP product they will allow you to move away to either BT or EE based FTTP based connections without any early termination charges.

If you call customer services and follow the "Leaving Plusnet" prompts the CS agent can take your order for your preferred.

I chose BT (without checking the EE offers) and the Plusnet agent put the order through for me and it all went really smoothly and quick.

Del

BT 900 / 110

Getting max throughput now on both. A nice new Cat 6 cable sorted out the earlier issue.

Del