cityfibre appear to have abandoned planned rollout my road

Checked https://bidb.uk/ and it was unplanned.

Then checked their own website and it says.

Thanks for your interest, we haven’t planned your area at the moment.
To be the first to know when we are coming to your street and when you can access full fibre broadband, please sign up with us for updates.

I checked the nearest side street and its still planned.

Looks like they abandoning my street, maybe hit some snag, I did check 2-3 other properties on the road as well? As far as i can go to the end of the road and its the same for all of them. Also the other side of the park which was previously available has changed to unplanned.

Has this happened before, is it a known thing?

So back to living in a city and no planned FTTP rollout at my address.

For those who might remember when I thought this happened before, it is definite this time as you can see in the pasted message, and I can share my postcode in DM, and you can check the neighbouring streets, you will see every street around me is either available or planned, mine unplanned. If cityfibre give me a response, I will post it here. But the whole "they do full cities and dont back out", not so sure now.

Edited by Chrysalis (Fri 08-Apr-22 06:36:26)

In reply to a post by Chrysalis:

Has this happened before, is it a known thing?

Oh yes, a thousand times. Plans change continuously, snags are hit, extra costs mean removal from scope. Wayleave issues are also extremely common, especially with private roads and MDUs.

In reply to a post by Chrysalis:

But the whole "they do full cities and dont back out", not so sure now.

They have never claimed that, so I don't know where you got that text from. They aim to reach 85-90% of properties in the area that they are rolling out into.

Our area is just being done as part of CF's Gigabit cities, and we have a "City Manager" we can contact with questions etc - they've even got a public blog of how things are going (though it's not 100% up-to-date).

It appeared that CF weren't looking to complete our particular street and area immediately around it, so I contacted them and they said our street was in the plan.

Like you, the checker just said we can't get it and its not been planned. However the City Manager knew more than the checker

Might be worth trying to find out from CF who your City Manager is and drop them an email.

In reply to a post by Chrysalis:

Has this happened before, is it a known thing?

Yes, I'm seeing this a few streets away from me. A whole 'estate' (1980s/90s, adopted roads) was in plan for what looked like PIA with roadworks sites showing cabinet positions. That's all gone now for some reason. Other nearby PIA build still shows as do trenches for their own ducts.

In reply to a post by haydnwalker:

Might be worth trying to find out from CF who your City Manager is and drop them an email.

How did you find yours? Where's the blog? I get blanked when I email and ask anything.

In reply to a post by Chrysalis:

Checked https://bidb.uk/ and it was unplanned.

I think people read too much into this website and the one.network site, it doesn't mean nothing is planned by the infrastructure provider it just means no permits are currently being requested or granted for the streets in question at the present moment.

Edited by deleted (Fri 08-Apr-22 09:37:45)

Yes, and also nothing showing for the next 12 months doesn't mean that nothing will be done in the next 12 months, it means that nobody has roadworks permitted that far ahead.

Actually I found our City Managers Blog by accident (by google searching "city fibre doncaster")

The blog is specific to our area >> https://www.fullfibreupdates.co.uk/ and I'm not exactly sure if its CF managed (it does say its a personal blog so maybe done outside of work hours).

Maybe I was just lucky?

Did a Google and it did come up with some interesting info (mainly via LinkedIn) Google Search for "City Fibre City Manager"

In reply to a post by haydnwalker:

Did a Google and it did come up with some interesting info (mainly via LinkedIn) Google Search for "City Fibre City Manager"

Me too! I've found my city manager - although they're actually the PR people, not actually managing the build. But he'll do. I'm going to guess the email as [email protected]. Unless anyone else knows better!

I'd say the email format was as good as a guess as any

In reply to a post by dect:

In reply to a post by Chrysalis:

Checked https://bidb.uk/ and it was unplanned.

I think people read too much into this website and the one.network site, it doesn't mean nothing is planned by the infrastructure provider it just means no permits are currently being requested or granted for the streets in question at the present moment.

The data ("planned", "unplanned") does come from CityFibre and has nothing to do with street manager.

In reply to a post by msh100:

The data ("planned", "unplanned") does come from CityFibre and has nothing to do with street manager.

OK sorry, point taken about that field on your website.

Edited by deleted (Fri 08-Apr-22 17:21:59)

In reply to a post by jpm:

Yes, and also nothing showing for the next 12 months doesn't mean that nothing will be done in the next 12 months, it means that nobody has roadworks permitted that far ahead.

It was planned for over 2 years now, yes they do plan that far ahead, not the exact date, but enough that it was planned for that long. Also they have done all the works around here, so its unlikely to be a 12+ month thing.

Well the good news is anyway, its back to planned today.

Also it was confirmed directly on cityfibre checker as well (which I quoted), and I have never seen BIDB give a different result to cityfibre's own checker. I think that page is brilliant and appreciate everything that is done on it.

Edited by Chrysalis (Sat 09-Apr-22 09:52:29)

In reply to a post by jpm:

nothing showing for the next 12 months doesn't mean that nothing will be done in the next 12 months, it means that nobody has roadworks permitted that far ahead.

In reply to a post by Chrysalis:

It was planned for over 2 years now, yes they do plan that far ahead, not the exact date, but enough that it was planned for that long.

The post from JPM was actually trying to reassure you but you clearly haven't read or understood it. The point JPM made had nothing to do with CityFibre's planning ahead, it was about them not submitting work permits to the local authority that far ahead.

In reply to a post by dect:

In reply to a post by msh100:

The data ("planned", "unplanned") does come from CityFibre and has nothing to do with street manager.

OK sorry, point taken about that field on your website.

No need to be sorry If something is not clear on the site, then it needs improving.

I get your point now though, I guess the main problem from this original post is not regarding street works but regarding the change in state on CityFibre's own checker. At least that has reverted now and it all looks planned again.

Maybe a disclaimer is necessary about the planned works because it's useful at providing some insight but is far from a complete picture. The "planned" result from the provider check + some local road works do however give a good image of what's going on (but that's not always the case, PIA for example, or providers that don't provide a planned status).

In reply to a post by msh100:

Maybe a disclaimer is necessary about the planned works because it's useful at providing some insight but is far from a complete picture.

You're doing a great job but for me the lack of permit status stops me currently using it, knowing if a permit is at the application level or granted is key to understand if the planned works is likely to go ahead on the dates specified. I use one.network as that info is displayed there although a lot of the other good stuff you do isn't.

In reply to a post by dect:

In reply to a post by msh100:

Maybe a disclaimer is necessary about the planned works because it's useful at providing some insight but is far from a complete picture.

You're doing a great job but for me the lack of permit status stops me currently using it, knowing if a permit is at the application level or granted is key to understand if the planned works is likely to go ahead on the dates specified. I use one.network as that info is displayed there although a lot of the other good stuff you do isn't.

Consider it done. In the interest of not sidetracking this post though feel free to message directly if there's something else

Cityfibre themselves now confirmed its an error.