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Standard User Woolwich
(experienced) Mon 13-Jun-22 17:37:42
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Neighbours can get, I can't - what's that page?


[link to this post]
 
See if anyone can tell me the address of the page where you can moan at Openreach that your neighbours have FTTP but you don't, before I find it!

Asking for a neighbour smile
Standard User Woolwich
(experienced) Mon 13-Jun-22 17:40:57
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Re: Neighbours can get, I can't - what's that page?


[re: Woolwich] [link to this post]
 
Is it https://www.openreach.com/forms/fibre-broadband-avai... or is there a more specific FTTP page?
Standard User candlerb
(knowledge is power) Mon 13-Jun-22 17:56:15
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Re: Neighbours can get, I can't - what's that page?


[re: Woolwich] [link to this post]
 
They hide it fairly well these days, but here's what you do:

1. www.openreach.com
2. click on Help > When to Contact Us
3. under the heading "Ask about fibre" click the option "contact us using this form"

This takes you to
https://www.openreach.com/forms/fibre-broadband-avai...
(EDIT: that's the page you already found)

Select from the dropdown where it says "Please tell us what your fibre broadband enquiry is about" and pick "I cannot get fibre but my neighbours can"

Edited by candlerb (Mon 13-Jun-22 17:57:23)


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Standard User Woolwich
(experienced) Mon 13-Jun-22 19:59:55
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Re: Neighbours can get, I can't - what's that page?


[re: candlerb] [link to this post]
 
In reply to a post by candlerb:
(EDIT: that's the page you already found)


Yes but thanks, I wasn't sure if that was the correct page.
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