Can anyone help?
I see you're a new poster, apologies in advance if you already know this.
Unfortunately the word "fibre" is used by the internet industry to mean speed, instead of the technology that carries the internet into your home. Real fibre-optic cabling to your home is known as FTTP (Fibre To The Premises). The halfway house is FTTC (Fibre To The Cabinet) where the internet continues along traditional Openreach (formerly BT) wires into your home. As you have Virgin Media your service may be carried over coaxial cables (similar to TV antenna cable) from a cabinet in the street. Virgin uses a technology called DOCSIS in most of the country, and in some limited areas they use real fibre-optic cabling and convert to coax at your home.
If you are looking for lowest latency you may need to switch to a technology that today provides slower download speeds. This sounds "crazy" but is because the technologies work in different ways.
As candlerb says above, you need to look at what is available in your area as well as Virgin Media. This could be from the Openreach/BT wholesale world, or from an alternative network provider (such as CityFibre, Toob, Trooli and a lot of other local brands).
22 years of broadband connectivity since 1999 trial - Live BQM
Edited by jchamier (Sun 19-Jun-22 09:46:17)