Community Fibre + pfSense Router

Hi guys,

I've recently had a 1gb Community Fibre connection installed to my home. I'm coming from a Virgin Media service, which I had their Superhub router connected to a standalone pfSense router via bridge mode.
I have connected the CF modem to my pfSense box WAN interface and have had this up and running. The WAN interface is configured is DHCP and I an able to get an IPv4 address. My problem is after 20min or so, packetloss is reported on the WAN inferface, this gets to 100% and the gateway goes down. I not sure why this is happening because it works fine for 20 mins. Does anyone else have experience of using pfSense with a Community Fibre service?

The only way to restore service is to disable/enable the WAN interface. When looking at the WAN interface it is still showing an IPv4 address, but 100% packetloss. Checking the gateway loss, this is reported:

dpinger 79698 send_interval 500ms loss_interval 2000ms time_period 60000ms report_interval 0ms data_len 1 alert_interval 1000ms latency_alarm 500ms loss_alarm 50% dest_addr xxx.xx.xx.xx bind_addr xx.xx.xxx.xx identifier "WAN_DHCP "

Any help would be much appreciated.

What hardware are you using for pfSense?

If you stop pfSense monitoring the gateway, do you have any issues?

I'm on 1000/1000 with a pfSense router and had no issues. I assume you've tried it with the standard Velop kit they provide and it stays online for longer than 20min?

You could also try change the monitor IP to something else (I have mine pinging a VPS I have hosted) - while I don't recommend using DNS servers as your monitor, its a quick way to eliminate errors:

System - Routing - [select your WAN gateway] - enter monitor IP.

In reply to a post by smouty:

What hardware are you using for pfSense?

I was about to ask the same question, to me it seems that the OP pfSense hardware might not be good enough for the throughput, hence the packet loss builds up over time.

Paul