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Standard User bb4chudleigh
(committed) Wed 15-Feb-23 14:07:13
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Migrating 1000/115 FTTP issues only 330/50 now available


[link to this post]
 
Hi, I have had Openreach - BT Wholesale 1000/115 FTTP for some time now.
I wish to migrate to another ISP however the BT Wholesale checker now states that 330 is the max limit for my property. This area is not ECI based. I have a Huawei single port ONT.

It would seem that it is not just my property that has this issue. Several neighbours now have this limit imposed & I have seen the same for other areas across my town & other neighbouring towns. Does anybody now if this limit has been placed due to either node congestion or something further upstream?
The handover exchange is Newton Abbot WWNABB
Standard User Dassa
(newbie) Wed 15-Feb-23 15:13:33
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Re: Migrating 1000/115 FTTP issues only 330/50 now available


[re: bb4chudleigh] [link to this post]
 
This sounds like it might be a BT Wholesale limitation, probably in the amount of fibre capacity they have to the exchange.

It might be worth looking at someone who may not use BT Wholesale at your exchange. People like Talktalk or Sky who may have fibre direct to the exchange may be able to offer you the full speed.
Standard User bb4chudleigh
(committed) Wed 15-Feb-23 16:40:40
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Re: Migrating 1000/115 FTTP issues only 330/50 now available


[re: Dassa] [link to this post]
 
Thanks for the suggestion. Not sure this is going to be an option as my incoming ISP advises me that they can see a max speed value for my ONT set at 330Mbps frown
This seems to be set by Openreach somehow.
There does appear to be a wider issue at hand here with the same max value being set for some areas in the locality.


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Standard User Dassa
(newbie) Wed 15-Feb-23 16:50:47
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Re: Migrating 1000/115 FTTP issues only 330/50 now available


[re: bb4chudleigh] [link to this post]
 
Does your ISP advise that the limit is from BT Wholesale or from Openreach?

Bear in mind that if your ISP deals with BT Wholesale then they may not even have any direct contact with Openreach so may have no idea where any limitation lies.
Standard User MHC
(sensei) Wed 15-Feb-23 20:18:32
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Re: Migrating 1000/115 FTTP issues only 330/50 now available


[re: bb4chudleigh] [link to this post]
 
It happens though.

When I contracted for FTTP, asa business, I could only get 330 ... my neighbour, same pole &c, as a Residential/Consumer customer could get 1000 ... Both of us with BT and all I was told - "OR restriction" and nothing could be done.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User j0hn83
(knowledge is power) Wed 15-Feb-23 21:22:04
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Re: Migrating 1000/115 FTTP issues only 330/50 now available


[re: bb4chudleigh] [link to this post]
 
It's either just a database error or a capacity issue affecting BT Wholesale.
It can't be an Openreach issue. It's backhaul providers like BT Wholesale that buy capacity from the Openreach kit where your line terminates.

The only capacity constraint anywhere on any of the Openreach FTTP part of the link is ECI kit.
1000Mb availability is just implied nationally on non ECI OLTs.

Check your address with providers who don't use BT Wholesale. Talktalk and Sky are your best bet. If they show the 900Mb packages then it's a BT Wholesale database or capacity issue.
If they don't show 900Mb then it's probably an Openreach database issue.
Standard User bb4chudleigh
(committed) Thu 16-Feb-23 11:36:56
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Re: Migrating 1000/115 FTTP issues only 330/50 now available


[re: MHC] [link to this post]
 
That sounds like when BT business didn't offer 1000. Not a network limitation just an ISP one.
Standard User bb4chudleigh
(committed) Thu 16-Feb-23 11:40:48
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Re: Migrating 1000/115 FTTP issues only 330/50 now available


[re: Dassa] [link to this post]
 
Existing ONT Details Port Details Please select
ONT/Data Port
Reference Location Serial Number Max
Speed
(Mbps) Port Number Type Status Voice Wiring
Status (FVA)
ONT0000911731 , , Up to 330 1 Data Working

This is what they are seeing. Excuse the poor formatting. Max Speed +up to 330 frown
Standard User MHC
(sensei) Thu 16-Feb-23 11:42:18
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Re: Migrating 1000/115 FTTP issues only 330/50 now available


[re: bb4chudleigh] [link to this post]
 
BT Business tried to get it for us ... no other ISP was offering it either. BT Business tried OR and were pushed back with a NO, even though they acknowledged consumers here could get it.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

M H C


taurus excreta cerebrum vincit
Standard User Whitehall11
(member) Thu 16-Feb-23 21:19:29
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Re: Migrating 1000/115 FTTP issues only 330/50 now available


[re: bb4chudleigh] [link to this post]
 
What does TTB say for your address
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