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Hi, I have had Openreach - BT Wholesale 1000/115 FTTP for some time now.
I wish to migrate to another ISP however the BT Wholesale checker now states that 330 is the max limit for my property. This area is not ECI based. I have a Huawei single port ONT.
It would seem that it is not just my property that has this issue. Several neighbours now have this limit imposed & I have seen the same for other areas across my town & other neighbouring towns. Does anybody now if this limit has been placed due to either node congestion or something further upstream?
The handover exchange is Newton Abbot WWNABB
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This sounds like it might be a BT Wholesale limitation, probably in the amount of fibre capacity they have to the exchange.
It might be worth looking at someone who may not use BT Wholesale at your exchange. People like Talktalk or Sky who may have fibre direct to the exchange may be able to offer you the full speed.
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Thanks for the suggestion. Not sure this is going to be an option as my incoming ISP advises me that they can see a max speed value for my ONT set at 330Mbps 
This seems to be set by Openreach somehow.
There does appear to be a wider issue at hand here with the same max value being set for some areas in the locality.
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Does your ISP advise that the limit is from BT Wholesale or from Openreach?
Bear in mind that if your ISP deals with BT Wholesale then they may not even have any direct contact with Openreach so may have no idea where any limitation lies.
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It happens though.
When I contracted for FTTP, asa business, I could only get 330 ... my neighbour, same pole &c, as a Residential/Consumer customer could get 1000 ... Both of us with BT and all I was told - "OR restriction" and nothing could be done.
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M H C
taurus excreta cerebrum vincit
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It's either just a database error or a capacity issue affecting BT Wholesale.
It can't be an Openreach issue. It's backhaul providers like BT Wholesale that buy capacity from the Openreach kit where your line terminates.
The only capacity constraint anywhere on any of the Openreach FTTP part of the link is ECI kit.
1000Mb availability is just implied nationally on non ECI OLTs.
Check your address with providers who don't use BT Wholesale. Talktalk and Sky are your best bet. If they show the 900Mb packages then it's a BT Wholesale database or capacity issue.
If they don't show 900Mb then it's probably an Openreach database issue.
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That sounds like when BT business didn't offer 1000. Not a network limitation just an ISP one.
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Existing ONT Details Port Details Please select
ONT/Data Port
Reference Location Serial Number Max
Speed
(Mbps) Port Number Type Status Voice Wiring
Status (FVA)
ONT0000911731 , , Up to 330 1 Data Working
This is what they are seeing. Excuse the poor formatting. Max Speed +up to 330
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BT Business tried to get it for us ... no other ISP was offering it either. BT Business tried OR and were pushed back with a NO, even though they acknowledged consumers here could get it.
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M H C
taurus excreta cerebrum vincit
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What does TTB say for your address
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I think you are correct. Both Vodafone & TTB show 900 service available but BT business & retail only show upto 330. Must be a BTW capacity issue at the headend exchange. Thank you all for your input.
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Here is a list of all Openreach ISPs with National Coverage and that provide FTTP ordered by price.
https://www.ispreview.co.uk/isp_list/ISP_List_Gigabi...
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Here is a list of all Openreach ISPs with National Coverage and that provide FTTP ordered by price.
https://www.ispreview.co.uk/isp_list/ISP_List_Gigabi...
All those providers don't have national coverage.
Quite a few aren't available to me over Openreach.
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They do have national coverage which is not the same to say that they coverage in every address where you have Openreach service. Coverage depends on many factors. It's impossible to say which ones cover your house without knowing your full address hence why I gave you the full list so you can check. But I bet you that Giganet covers your address and they are probably your best choice as they are highly rated ( see here) and do not raise their prices mid contract.
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Giganet doesn't cover our address.
Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Utility Warehouse (up to 16mbps) via Talk Talk, upgraded to fibre 40/10
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Giganet doesn't cover our address. nor mine, but maybe because no FTTP here... 
23 years of broadband connectivity since 1999 trial - Live BQM
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They do have national coverage
They don't.
The ISPReview page you linked doesn't even claim they all have national coverage.
It only labels some of them as having national coverage.
There are providers on that list that do not serve ANY properties on my Head-End.
That is not national coverage.
But I bet you that Giganet covers your address
I said nothing about Giganet... but no, they don't.
Edited by j0hn83 (Mon 20-Feb-23 09:38:04)
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Well that's unfortunate. But keep checking, new areas are added all the time.
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