How can I get an ETA for fibre in my area?

Hi folks, I'm looking to get an ETA for fibre in my building. According to the availability checker, I can get Virgin cable, but Virgin themselves say they do not have fibre at my address.

The Openreach checker doesn't seem to work at all.

I keep seeing Telcom full fibre vans working in the area, but still can't get it in my building.

Thanks!

I think you need to put some more meat on the bone of your original post, you make reference to 'my building' can you be a little bit more specific about what type of building. You also make reference to Virgin, do they provide a service but its not fibre? you say the Openreach checker doesn't seem to work, can you be a little bit more specific.

In reply to a post by Lady_in_Shed:

I keep seeing Telcom full fibre vans working

Telcom? Do you mean Openreach or some third party? There is a third party called "full fibre" just to confuse.

the Op is saying "in my building" at a guess i think that its converted house to flats etc and no wayleave has been given

In reply to a post by Taras:

the Op is saying "in my building" at a guess i think that its converted house to flats etc and no wayleave has been given

Very possible Taras, may also account for the issues with the Openreach checker.

Would be good if the OP could clarify.

In reply to a post by dect:

I think you need to put some more meat on the bone of your original post, you make reference to 'my building' can you be a little bit more specific about what type of building. You also make reference to Virgin, do they provide a service but its not fibre? you say the Openreach checker doesn't seem to work, can you be a little bit more specific.

Thanks for your responses Dect, Jchamier and Taras

I live at 2 Southern Street, M3 4NJ, which is a block of flats.

The Virgin website says they don't know if I have fibre and to call them, when I called them they said I can't get Virgin fibre there. I'm not sure about any other services.

This is what I'm seeing on the Openreach rollout map

These are the vans I'm seeing working in the area.

Have you registered the building with someone like Hyperoptic? Have you asked the freeholder/managing agent if they have been approached by Openreach to install FTTP and refused wayleave?

There's an Openreach form that landlords can use to grant wayleave, pass this along to them

https://eu2.documents.adobe.com/public/esignWidget?w...

I just had a look at Hyperoptic for your area. https://www.hyperoptic.com/register-interest/?pafid=...

2 We're rolling out in your area

We're bringing our full fibre network to your area!
Before we can connect you, we'll need permission from the Freeholder or Property Manager - so be sure to let them know you're interested.

So based on this result, it is showing that Hyperoptic are interested to install in your building but are needing wayleave agreement.

I have the same issue for my building in Central London. My management team granted wayleave for Community Fibre and it's live here as of 6 months but they were completely stubborn to grant wayleave for Hyperoptic and that's despite me being a registered Hyperoptic Champion of my building. I got 30+ registered interests but my technical services manager refused to grant wayleave for Hyperoptic.

Anyway, we have Community Fibre here but they'll only install in London.
So it is possible that a wayleave can be granted for one provider but be refused for another.

If you've got monthly leaseholder's meetings, you could try attending the meetings and get hold of your housing estate managers and discuss with them. You can also email them regularly and get your neighbours to put pressure. That's the only way you can make your property manager fed-up and eventually sign a wayleave.

Once a wayleave is granted it usually takes 6 months to 2 years for the service to go live. In my case it has taken 20 months for Community Fibre to go live after wayleave was agreed. Though, I've not signed up yet.

In reply to a post by Lady_in_Shed:

These are the vans I'm seeing working in the area.

These vans have been around my area (Wylam) for the last few months rolling out FTTP for WeFibre (subsidiary of Telcom). They seem to own a handful of other fibre related companies and programmes as well, including ClearFibre and HyperManchester which could be related?

https://hypercity.uk/cities/manchester