Plusnet: When will it die completely?

Plusnet announced closure of their business broadband last year and now they are trying to close their mobile phone business . Customers are being encouraged to move to EE. This does not bode well for their broadband service. I wonder how much longer that will last?

In reply to a post by Michael_Chare:

This does not bode well for their broadband service. I wonder how much longer that will last?

It was assumed that BT bought Plusnet to compete with TalkTalk, which is really a home user service. The mobile phone part of Plusnet was always a bit odd as it never supported 4G voice calling, and now that 3G is being switched off they either upgrade or get out of the game. Business is probably not worth the additional costs, so passing that to the other parts of the group makes sense.

I read that Plusnet isn't going to do voice over broadband, so come 2025 they will only offer broadband over ADSL/FTTC/FTTP and at that point they may lose (or not) some customers.

I just moved across from Plusnet to EE,a little more expensive but it offers 5g,which Plusnet didn't,wifi calling, which Plusnet didn't,and slightly better coverage and speed on 4g so overall at moment I am happy with it, nowhere near as good as what we got offered when my wife service moved from virgin mobile to o2 though:double data at same price which was then doubled again along with speed increase for our virgin media service to our house!

4g was always available on Plusnet,never supported 5g though

If you like EE then look at 1p mobile, uses EE network inc 5g and wifi calling, but with 'cheap' rolling contract and no EU roaming charges up to 14gb of data.

In reply to a post by steve195527:

4g was always available on Plusnet,never supported 5g though

Friends on PN Mobile tell me it switched back to 3G when you made a call. So when BT/EE turns off 3G next year ??

That would be correct, iirc 4G only supports VoLTE which is a VOIP system.
So if you make a call and you are on 4G and you don't have access to VoLTE it will drop back to 2G or 3G

Thanks
Dan

In reply to a post by danielhyde:

That would be correct, iirc 4G only supports VoLTE which is a VOIP system. So if you make a call and you are on 4G and you don't have access to VoLTE it will drop back to 2G or 3G.

Yes, its a VoIP (as in SIP) protocol over TCP/IP, but it uses a separate APN, and it terminates on a network managed service known as the IMS. If Plusnet Mobile doesn't have IMS or hasn't set up the separate APN, then CSFB (Circuit Switched Fall Back) happens to 3G.

So either PN Mobile had to work with the rest of BT Group to be able to use the IMS, or they decided to give up and let people go elsewhere.

Since the group strategy for Consumer seems to have moved away from 3 brands (BT, EE and PN) to what looks like focusing BT on business, and EE on consumer, the PN brand selling mobile services made no sense anymore. Better to give loyal customers a discounted EE plan with full service.

In reply to a post by danielhyde:

That would be correct, iirc 4G only supports VoLTE which is a VOIP system.
So if you make a call and you are on 4G and you don't have access to VoLTE it will drop back to 2G or 3G

Thanks
Dan

the piggy backed ee https://www.4g.co.uk/plusnet-mobile-4g-coverage-and-...

In reply to a post by Michael_Chare:

Plusnet announced closure of their business broadband last year and now they are trying to close their mobile phone business . Customers are being encouraged to move to EE. This does not bode well for their broadband service. I wonder how much longer that will last?

No one really knows, Their perks are back and I would have thought if they were going to be absorbed into EE, that would not come back, but i could be wrong.
Plusnet is a budget basic service, which is what I liked about it and why I stayed for so long, people who go to Plusnet is looking for a decent priced broadband service without frills. EE will not doubt do BT prices, and they are not cheap, plus all the other stuff that BT offers, TV, phone and super-duper routers that have mesh built in if you pay extra for it.
Plusnet Fibre don't even have a phone service, which for many people will be fine.

I don't thing Plusnet consumers will be moved to EE to be honest, if they do then I am glad I moved away from Plusnet