Hi,
Hi All - quick question - I live in a rural location where my business runs from. BT advised today that when the PSTN network is switched off my current broadband of 1MB will not be sufficient for VOIP calls. There is no option for fibre of any sort due to my location. I can get a reasonable Vodafone mobile signal so do I get a 4G router and put a Vodafone unlimited data SIM in it. How do I connect a digital phone to it? Thankks for any advice.
Are BT actually saying that they are going to withdraw your phone service with no alternative? If so then I think you might be one of the first people in the country that that has happened to. Is this a formal statement in writing by BT or just something that a call centre operative might have mis-explained to you?
Have BT offered an alternative means of making voice calls or have they just said that they are going to forcibly cancel or modify your contract sometime in the next two years?
If you have a formal statement from BT and there is no other means of connection being offered then my suggestion is to complain to the BT Chairman's office and if no luck there then to consider talking to your MP and/or involving the press. Withdrawing PSTN service when there is no alternative is a contentious issue and likely to be newsworthy.
For what it is worth, if there is the possibility of the provision of a second copper pair to your premises (the cable might already carry two pairs) then I suspect BT will be able to offer you continuation of an analogue phone line alongside a separate ADSL line until your local exchange closes (which would potentially be ~2030). The second pair is necessary as that analogue product, which is not yet on sale and will only have limited availability when it is (see
https://www.ispreview.co.uk/index.php/2023/11/openre... ), doesn't permit ADSL over the top so you'd need separate pairs for voice and data to replicate what you currently have.
Alternatively it might be possible to improve the ADSL performance to a point where it could support VOIP - is that low data rate purely down to a very long line length?