FTTP - disappointed with speed

Hi,

Got FTTP installed yesterday and early days, have to say disappointed with my download speeds.

I am on a 500/68 package with VF. The UL hits 66, the DL best I have had is 320 on the Google speed test, ThinkBB it's 78😯.

On the VF community there's mention of RJ45 cables being restrictive, all mine are good 3 to 6 years old, are they likely to be the issue or old wife's tales?

The other thing I have noticed with all speed tests, they start low from 1MB for the slower result ones to 10MB before ramping up, is that usual?
Tested both wired and WiFi, expecting WiFi to be slower, getting WiFi speeds in wired.

Thanks

Can you disable your anti virus and run the test again. via cable obvs

As long as you are not being locked to a 10/100/1000 limit then your cabling is fine.

There are many factors affecting speed tests but with VF I would assume it is an ISP topic as generally they are pretty rubbish.

What are you using to run your speed tests? I get best results on my PC, less good on the router and rubbish results on the phone. All using Ookla. (I would have expected the router to be the best, as it is connected directly to the internet. Not surprised by the phone result.).

In reply to a post by Ahmedg:

I am on a 500/68 package with VF. The UL hits 66, the DL best I have had is 320 on the Google speed test, ThinkBB it's 78😯.

Try various tests and post the links to the results please. Thinkbroadband, Ookla Speedtest, even the AAISP speed test (https://speedtest.aa.net.uk/)

On the VF community there's mention of RJ45 cables being restrictive, all mine are good 3 to 6 years old, are they likely to be the issue or old wife's tales?

Likely to be confused posts, if the cables are faulty you may end up with 100 Mbit limit, which would be obvious from speed test results.

The other thing I have noticed with all speed tests, they start low from 1MB for the slower result ones to 10MB before ramping up, is that usual?

Its how they work, especially in a web browser.

Tested both wired and WiFi, expecting WiFi to be slower, getting WiFi speeds in wired.

Please post more about your setup, type of computer / laptop, or if using a tablet or phone which models. If using Windows if you have any third party (ie, not Microsoft) security software installed.

If using Windows, redo the speed tests in "Safe Mode with Networking Support"
Or, boot the PC using a Linux ISO
As an aside, I have 500/70 from BT and have no problems getting full speed up and down over cable.

Tried with laptop directly connected via a cable that claims to be cat 5e and still hitting less then 100 BT wholesale, Ookla, Andrew and Arnold, TB less then 20.

I did bit of research and looked at the speed on the router, it was saying connected at 100, even though network card in the laptop is supposed to be GB.

This is the only laptop with a RJ45 port.

I did try my work dongle but that was poor speed as well.

https://ibb.co/cLc0Tjb
https://ibb.co/N2nrNT8
https://ibb.co/tJHcSXD
https://ibb.co/HYG2jv4
https://ibb.co/Q8WsptR

My long cables which are around 15m run and 25M runs both show GB, but the 1 metres are showing 100MB, could it be cable restrictions?

What cable are you using between the ONT and the Vodafone router? Can you check that it has wires in all eight pins, plug the ONT directly into your laptop and confirm it links up at 1Gb, and then do a pinhole reset on the Vodafone router?

If the port is only running at 100M, this means that not all 8 pins are connected (100M ethernet only needs four of them: pins 1,2,3 and 6, whereas gigabit uses all eight)

This could be:
- bad cable
- broken pin in an RJ45 socket, either in your laptop or ONT
- faulty electronics, either in your laptop or ONT

It's pretty easy to test. Make an RJ45 connection from your laptop to the ONT, and then unplug the cable from the ONT and plug it into some other RJ45 port (e.g. one of the LAN ports on your router). If both times it goes to 100M then you know the problem is with your laptop or with your cable.

It could mean the NIC is Realtek. They are notorious for not connecting at gigabit. It might be worth interposing a gigabit switch between laptop and router.