Confused as to who provide the fibre cables

As the title suggests, I am confused over who is to supply the cables.
My broadband at the moment has been very bad for the last 2 years, underground copper cable.
Virgin media is currently installing their fibre optic cables where I live, but I have been told I can only get internet with VM and not other ISP`s. Confused

In reply to a post by greysurfer225:

As the title suggests, I am confused over who is to supply the cables.
My broadband at the moment has been very bad for the last 2 years, underground copper cable.
Virgin media is currently installing their fibre optic cables where I live, but I have been told I can only get internet with VM and not other ISP`s. Confused

Virgin Media have not opened up their network to other ISPs whereas when Openreach rock up they allow many many ISPs to provide broadband services over theirs.

I should add that the Openreach and Virgin Media networks are completely separate.

Edited by PCJM40 (Sat 18-Jan-25 11:11:54)

So ,Openreach will at some point install another fibre cable?

They might, it's not guaranteed though it is likely

In reply to a post by greysurfer225:

So ,Openreach will at some point install another fibre cable?

Yes, at some point in the future but nothing is guaranteed. There are many other providers (also known as Altnets) who install their fibre cables across the country some do the same as VM and some do it the same as Openreach so one of them may also come to your street before Openreach.

You don’t say who provides your current service but as you refer to copper cables presumably that will be via Openreach…if Virgin FTTP becomes available, it’s probably via Next Fibre , the network Virgin use for FTTP , so for you to use that new FTTP network, you would have to become a Virgin customer , your current ISP , whoever it is , isn’t available on Nextfibre only Virgin are .

Not every ISP is available on every network, Virgin only uses Virgin or Nextfibre , and they only ‘sell’ access to Virgin customers, Nextfibre currently they don’t have anyone else on their networks, so your ISP isn’t available on Virgin or Nextfibre, to use the new Nextfibre FTTP network , when it’s available, you need to change your provider to Virgin .

Chances are your current ISP will be available on Openreach FTTP , and you can switch to Openreach FTTP once Openreach install FTTP in your area , but you won’t necessarily know when that will be done , it may be weeks away , it may be years away

Edited by Iniltous (Sat 18-Jan-25 13:02:20)

Minor point but their correct name is nexfibre - there is no 't' and no space between the words.

Just as its not Open Breach or Voda Phone😅

Where about in the country are you @greysurfer225 ?

Can you give us your postcode to see what services are available (and possibly coming down the ducts in future)...?

In reply to a post by Pheasant:

Minor point but their correct name is nexfibre - there is no 't' and no space between the words.

Just as its not Open Breach or Voda Phone😅

lmaoooooooooo - i'm not laughing but i am !!!!!!! 😂

Yodafone coud have been a thing!!!!!!!!

Life’s too short to take it all too seriously 😉 Yodas Phone; size matters not, for you must unlearn what you have learned, and never go to the dark fibre. 😂

My postcode is [removed by tbb] and I am with sky at the moment.

Edited by seb (Tue 11-Feb-25 13:11:40)

In reply to a post by Pheasant:

Just as its not Open Breach or Voda Phone😅

Reminds me of early internet slang used for the old 5 mobile networks....

one2one = one2noone
orange = lemon
vodafone = voodoofone
cellnet = cellnot
three = zero

Do you know what speeds you are getting atm? Are you nearly at the end of your contract with sky?

Nexfibre (virgin media) are doing Thompson road later in jan,

In reply to a post by jchamier:

In reply to a post by Pheasant:

Just as its not Open Breach or Voda Phone😅

Reminds me of early internet slang used for the old 5 mobile networks....

one2one = one2noone
orange = lemon
vodafone = voodoofone
cellnet = cellnot
three = zero

Phew you missed off T-mobile! 😂🙈

In reply to a post by Taras:

Phew you missed off T-mobile! 😂🙈

The world had moved on by the time the Germans bought one2noone. I remember people changing the profile name on the Nokia phones when they were with Orange to names such as "chocolate" or "tea", so the screen would show "orange chocolate". ha ha.

In reply to a post by Taras:

Yodafone coud have been a thing!!!!!!!!

Imagine designing the kit all the words in the right order to put.

In reply to a post by greysurfer225:

My postcode is [removed by tbb] and I am with sky at the moment.

In reply to a post by Taras:

Do you know what speeds you are getting atm? Are you nearly at the end of your contract with sky?

Nexfibre (virgin media) are doing Thompson road later in jan,

Bringing this back on track a bit now...

As @taras has said, nexfibre (essentially Virgin Media and their brand new XGS-PON based FTTP network, not the old HFC cable network) have street works permits in place, in various streets nearby over the coming 10 days.

You can track this on bidb - just pop in your postcode + house number

Edited by seb (Tue 11-Feb-25 13:12:15)

That postcode is showing fibre availability from YouFibre from what I can make of it.

In reply to a post by FibreBubble:

That postcode is showing fibre availability from YouFibre from what I can make of it.

youfibre is putting a zero infront of the 5 so it becomes gl50 instead of gl5! and moves it from stroud to Cheltenham and Montpellier

You can see the interview here with the CEO of Nexfibre.
https://www.youtube.com/watch?v=M9FPO4D2erY&t=1s
They are planning wholesale network soon. Here from wikipedia https://en.wikipedia.org/wiki/Nexfibre Wholesale partners
Service Provider Started Ref.
Virgin Media O2 June 2022 [9]
Zen Internet TBC [21]

So, as you can see Zen is rumoured to join the network. But we don't know when that will happen. The other problem is that Virgin Media's equipment does not say Nexfibre. But you will know since their XGS-PON can only be Nexfibre and not Virgin Media cable.

They have not planned any wholesale yet and that's of-course a problem since we don't know what the prices will be like. I'm guessing they want to capture you as a customer since you will have little choice.

Same as us, here in Central London we only have Community Fibre and Nexfibre have also went live. More works tomorrow to complete final premises here in my area. Our area does not have Virgin Media cable but a couple of premises owned and managed by our housing estate happen to have had VM cable done from many years ago. I don't know how they acquired this wayleave agreement back then since my management have been so stubborn to give us permission for any FTTP 10 years ago when I was the Hyperoptic Champion of my building. But I am guessing this happened many years ago while we were formerly owned by the council.

But it appears that they want to upgrade those absent areas with XGS-PON and so this agreement was made as a result. Though I know that existing VM customers who are on DOCSIS will be upgraded to Full Fibre via project Mustang.

For this reason I believe VM managed to push our housing estate for a wayleave agreement so that we also get upgraded naturally as a result of this permission.

Your area appears to have at least FTTC. If you are still on ADSL, I strongly suggest you switch to the FTTC packages as that should give you better speeds and reliability. But of-course it may be wise to hold off and wait for VM to go live as that may still be a better choice than being tied in a new Openreach FTTC contract.

[removed by tbb due to location data]

Edited by seb (Tue 11-Feb-25 13:12:34)

In reply to a post by BLaZiNgSPEED:

But you will know since their XGS-PON can only be Nexfibre and not Virgin Media cable.

Apart from areas that are Project Mustang overbuild which will have nothing to do with Nexfibre. Maybe the Mustang team is purchasing the fibre and designed the Hub 5x, so it looks/feels/smells as close to the DOCSIS Coax as possible. Thinkbroadband news had info on this last autumn, and I’m hoping its not too far away here given the local HFC network is aging fast.

Edited by jchamier (Sun 19-Jan-25 14:44:53)

Maybe Project Mustang might explain why the equipment/omnibox simply says Virgin Media and not Nexfibre. It indeed saves money as having universal equipment means no separate design works.

Also, I just saw engineers 2 days ago working in the street on behalf of Nexfibre and their red uniform says Virgin Media. The same thing I noticed a few months ago in my street including in a youtube video that I've recently watched. The engineers should be having uniforms to say Nexfibre as that would be more professional. But they are saving money and wearing only Virgin Media vests!

The other thing that I find dubious is that if this Mustang project has nothing to do with Nexfibre, It's difficult to imagine that customers who are upgraded with FTTP separately aren't going to be offered wholesale options as well!

If Nexfibre is a separate entity to Virgin Media that logically should mean that only Nexfibre customers should have the option to exclusively select wholesale ISPs. But looking at things and reading in another thread that Coax customers are also going to be given wholesale options makes me think that Nexfibre is simply a name only.

At least for me it seems very obvious that Hub 5X has been designed to save money as that will mean Virgin Media don't have to install an ONT as well.

But if you look at Openreach in comparison at least you see that some of their ONT boxes will show Openreach and BT Group and that will include the ADSL Faceplate as well.

Nexfibre and Virgin Media printed in their equipment would've been more professional if they are serious about offering wholesale options.

Edited by BLaZiNgSPEED (Wed 22-Jan-25 11:56:15)

I watched the video you linked to with the interview with Zen's CEO. In that video the Nexfibre guy said that they are using "build partners" from VM. So likely to get speed of build, nexfibre are using VM's cabling teams whom are already experienced in ducts, and poles and stringing cable... coax or fibre.

That would explain the VM jackets.

In reply to a post by greysurfer225:

As the title suggests, I am confused over who is to supply the cables. [...]
Virgin media is currently installing their fibre optic cables where I live, but I have been told I can only get internet with VM and not other ISP`s. Confused

Just a word of warning before signing up with them, I had heard that "nexfibre" was rolling out in our area and had a look at their Web site at nexfibre.co.uk - but that site fails "due diligence" checks because it doesn't comply with Companies Act 2006 requirements for the legal entity trading via the site to disclose specific information in order for it to be positively identified. The actual trader appears to be Nexfibre Networks Limited, company registered in England number 12175177, with registered office at Griffin House, Hammersmith Road, London, England, W6 8BS, but there has been no response from them or even any acknowledgement, to e-mails successfully delivered to their legal mailbox on 13 January and on 1 February.

As this non-compliance is a criminal offence, committed by the company and by every officer of the company in default, in the absence of any response to my enquiries all relevant details have been referred to the Insolvency Service (a UK Government executive agency within the Department for Business, Innovation and Skills), which is responsible for enforcement of this legislation, for investigation.

Edited by gracecourt2 (Sat 08-Feb-25 10:25:33)

What??

You snitched on them because they didn't respond to an email?? You must be either a very bored or sad individual.

https://find-and-update.company-information.service....

In reply to a post by gracecourt2:

but there has been no response from them or even any acknowledgement, to e-mails successfully delivered to their legal mailbox on 13 January and on 1 February.

They don't deal with consumers, they are a wholesale organisation. Any commercial contract with yourself would be via a partner, right now Virgin Media are the only ISP on the network, but rumours are others such as Zen won't be long.

In reply to a post by Pheasant:

You snitched on them because they didn't respond to an email?? You must be either a very bored or sad individual.

That's as may be, but when you're part of a team that spent £8.5m on complete replacement of a public sector WAN and about 14 (I can't remember the exact number) LANs, you learn to "do detail" - this company wouldn't have made it past the first sift of tenders for criminal conduct.

PS - Good try, but the company details that you listed in your follow-up clearly indicate that the company you think is "nexfibre" is a dormant company - so that's clearly not the legal entity trading as "nexfibre". There is an exemption within the Companies Act 2006 for certain limited companies not to include the word "limited" as part of the company name but it's not available to a "for profit" commercial trader.

Fine. carry on with your crusade.

In reply to a post by jchamier:

In reply to a post by gracecourt2:

but there has been no response from them or even any acknowledgement, to e-mails successfully delivered to their legal mailbox on 13 January and on 1 February.

They don't deal with consumers, they are a wholesale organisation.

The Companies Act 2006 and secondary legislation created under S.82 of the Act doesn't discriminate between wholesale and retail. It applies to all LLPs, PLCs, limited companies, and other types of legal entity irrespective of the nature of their customers.

See Part 6 of The Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015.

In reply to a post by Pheasant:

Fine. carry on with your crusade.

Crusade??? Hang on, and I'll arrange for "Microsoft Security" to contact you about suspicious activity on your bank account...

Cool. Don't call me, I'll call you 😎

In reply to a post by gracecourt2:

Just a word of warning before signing up with them, I had heard that "nexfibre" was rolling out in our area and had a look at their Web site at nexfibre.co.uk - but that site fails "due diligence" checks because it doesn't comply with Companies Act 2006 requirements for the legal entity trading via the site to disclose specific information in order for it to be positively identified.

As you have hijacked this thread, can you supply which part, of the companies act 2006 which nextfibre is in breach of. Whilst you do that i will slurp the puddles of tea that are on my desk because of your post.

In reply to a post by gracecourt2:

The actual trader appears to be Nexfibre Networks Limited, company registered in England number 12175177, with registered office at Griffin House, Hammersmith Road, London, England, W6 8BS, but there has been no response from them or even any acknowledgement, to e-mails successfully delivered to their legal mailbox on 13 January and on 1 February.

Why would they reply to you in regards to your concern.

In reply to a post by gracecourt2:

As this non-compliance is a criminal offence, committed by the company and by every officer of the company in default, in the absence of any response to my enquiries all relevant details have been referred to the Insolvency Service (a UK Government executive agency within the Department for Business, Innovation and Skills), which is responsible for enforcement of this legislation, for investigation.

Are you an AI bot? Seriously the government will not prosecute over this, its a waste of tax payers(direct and indirect) money.

How dare you man! 🤣. There's seriously many people being injured by this vile, heinous act...of nothingness.

In reply to a post by Taras:

As you have hijacked this thread, can you supply which part, of the companies act 2006 which nextfibre is in breach of.

Non-compliance with Part 6 of The Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, made under Section 82 of the Companies Act 2006, is a criminal offence contrary to Regulation 28, committed both by the UK legal entity and personally by every director in default. Genuine law-abiding traders generally either comply with their legal responsibilities or quickly effect compliance once it's pointed out to them what penalties can be levied by a Magistrates' Court on successful prosecution.

In reply to a post by Taras:

Why would they reply to you in regards to your concern.

Because anyone undertaking "due diligence" on their Web site will almost certainly not do business with them for criminal conduct!

In reply to a post by Taras:

Are you an AI bot? Seriously the government will not prosecute over this, its a waste of tax payers(direct and indirect) money.

Consumer protection is a waste of taxpayers' money???

The thread hijacker is out with the "Just Stop Oil" crew this afternoon on the M25 🤣

Noone cares!!

In reply to a post by broadband66:

Noone cares!!

...until they get scammed or lose lots of money - then the wailing starts, and no-one else will care!

In reply to a post by gracecourt2:

Because anyone undertaking "due diligence" on their Web site will almost certainly not do business with them for criminal conduct!

Then they will be pleased to not have you as a customer - which in any case you cannot be, since they don't sell to end users.

But... I've just broken my own rule about not feeding the troll.

In reply to a post by PCJM40:

The thread hijacker is out with the "Just Stop Oil" crew this afternoon on the M25 🤣

It's complete BS. Time to lock this.

Each to their own, the crowd here don't seem to care about the wording in the footer of their web page like yourself, they are more interested in what the company actually delivers.

Hopefully you can read the room and move on.

Banks are HAVING to give back scammed money. Nothing to lose.

In reply to a post by broadband66:

Banks are HAVING to give back scammed money. Nothing to lose.

With the recent introduction of the APP (Authorised Push Payment) scam rules a fair few banks are now charging a £100 excess fee on each claim.

In reply to a post by gracecourt2:

In reply to a post by Taras:

As you have hijacked this thread, can you supply which part, of the companies act 2006 which nextfibre is in breach of.

Non-compliance with Part 6 of The Company, Limited Liability Partnership and Business (Names and Trading Disclosures) Regulations 2015, made under Section 82 of the Companies Act 2006, is a criminal offence contrary to Regulation 28, committed both by the UK legal entity and personally by every director in default. Genuine law-abiding traders generally either comply with their legal responsibilities or quickly effect compliance once it's pointed out to them what penalties can be levied by a Magistrates' Court on successful prosecution.

you still haven't explained what is wrong.....

In reply to a post by gracecourt2:

In reply to a post by Taras:

Why would they reply to you in regards to your concern.

Because anyone undertaking "due diligence" on their Web site will almost certainly not do business with them for criminal conduct!

I'm confused, how are nextfibre being criminals?

In reply to a post by gracecourt2:

In reply to a post by Taras:

Are you an AI bot? Seriously the government will not prosecute over this, its a waste of tax payers(direct and indirect) money.

Consumer protection is a waste of taxpayers' money???

You didn't answer my question. Further how is the consumer not being protected?

In reply to a post by gracecourt2:

In reply to a post by broadband66:

Noone cares!!

...until they get scammed or lose lots of money - then the wailing starts, and no-one else will care!

I can't buy anything from nextfibre nor can you..So how can we be scammed? .....

In reply to a post by candlerb:

In reply to a post by gracecourt2:

Because anyone undertaking "due diligence" on their Web site will almost certainly not do business with them for criminal conduct!

Then they will be pleased to not have you as a customer - which in any case you cannot be, since they don't sell to end users.

But... I've just broken my own rule about not feeding the troll.

I'm stuffing it, with some spuds 🙈😂😂😂😂😂😂😁

In reply to a post by gracecourt2:

In reply to a post by broadband66:

Noone cares!!

...until they get scammed or lose lots of money - then the wailing starts, and no-one else will care!

Take no notice of the trolls and the no-marks who think their opinions count for more than they really do.

In reply to a post by GonePostal:

Take no notice of the trolls and the no-marks who think their opinions count for more than they really do.

Maybe you and gracecourt2 (who hijacked this thread) can take this matter of great interest to you both to a different thread for further Mr Bean style conversation 😎

In reply to a post by PCJM40:

In reply to a post by GonePostal:

Take no notice of the trolls and the no-marks who think their opinions count for more than they really do.

Maybe you and gracecourt2 (who hijacked this thread) can take this matter of great interest to you both to a different thread for further Mr Bean style conversation 😎

Point proven. Some people are just like Pavlov's dogs.

In reply to a post by GonePostal:

Point proven.

You have always been an outlier of this forum, take that how you want fella.

In reply to a post by PCJM40:

Each to their own, the crowd here don't seem to care about the wording in the footer of their web page like yourself, they are more interested in what the company actually delivers.

Hopefully you can read the room and move on.

Well, I am sat here in the room, quietly. But I do think that there is a point of some substance about Company ID and legitimacy in the wording of the footers of webpages.

In reply to a post by gracecourt2:

In reply to a post by Pheasant:

You snitched on them because they didn't respond to an email?? You must be either a very bored or sad individual.

That's as may be, but when you're part of a team that spent £8.5m on complete replacement of a public sector WAN and about 14 (I can't remember the exact number) LANs, you learn to "do detail" - this company wouldn't have made it past the first sift of tenders for criminal conduct.

PS - Good try, but the company details that you listed in your follow-up clearly indicate that the company you think is "nexfibre" is a dormant company - so that's clearly not the legal entity trading as "nexfibre". There is an exemption within the Companies Act 2006 for certain limited companies not to include the word "limited" as part of the company name but it's not available to a "for profit" commercial trader.

CH list two companies under ‘Nexfibre’

https://find-and-update.company-information.service....

and

https://find-and-update.company-information.service....

Keep fishing…

And their privacy policy says they are Nexfibre Networks Limited

The entire tangent is bunkum. They’re not a service provider, nor a consumer facing organisation; quite what the all the fuss is about and the apparent “criminality” is perplexing if not hilarious on some level.

In reply to a post by DFScale:

Well, I am sat here in the room, quietly. But I do think that there is a point of some substance about Company ID and legitimacy in the wording of the footers of webpages.

Good for you DFScale, I honestly wouldn't have expected anything different from you so I'm certainly not disappointed.

Well, both Virgin Media and presumably Zen (should it join the network) are both registered as Ofcom Code of Practice Yes.

So, if in the case we did have a problem we could always complain and get compensation.

Nexfibre are a wholesale provider and I think most of us won't care whether they are complying with legal trading entities.

What the service will be like is the most important! Just like the people in the US know Donald Trump is a criminal but they still voted for him because they believe he is the best man to Make America Great Again.

We don't care what the employees at Nexfibre or what any other ISP are like, we want the service to be quality! That's all we care about at the end of the day. Yes, having great personalities is always welcome and important especially if I am working with them in a collegial relationship. But here we are customers to a big organisation. There may always be 1 or 2 bad people in a company but that's not what will affect my decision to sign up with them.

It sounds to me like you are either disappointed or feeling sentimental that you did not get a response from them? Maybe they are overloaded with lots of emails? Or maybe your email was too hostile or rude and they did not bother to respond?

I'm also waiting for the service to go live. Initially it was showing as live and now it is back to "Keep me posted". But I know in almost every other housing estate managed by the same company the service has gone live.

We cannot be scammed, no one is forcing us to join them. We will make our best assessment and read reviews of other people. It is too early for most of us to make a comment on the service on a network that is only being rolled out across the country.
I'm not going to make any judgement until I try their service one day should the service go live for me.

Post deleted by Andrue

Edited by Andrue (Sun 09-Feb-25 07:50:24)

In reply to a post by BLaZiNgSPEED:

Nexfibre are a wholesale provider and I think most of us won't care whether they are complying with legal trading entities.

There's no such company as "Nexfibre", in the same way as there's no such person as "BLaZiNgSPEED", it's just a made-up trading style. Someone pointed out that the company name "Nexfibre Networks Limited" is in the privacy policy... that's why on 13 January I advised the legal team at [email protected]:

Consequently, although I am assuming the site to be operated by Nexfibre Networks Limited, company registered number 12175177 and incorporated on 27 August 2019, with registered office at Griffin House, Hammersmith Road, London, England, W6 8BS, the site fails "due diligence" checking and we are presently unable to contract with you for goods and/or services.

... but there was no response to this or to the follow-up on 1 February. When there was still no response, the Web site was referred to the Insolvency Service.

Still no response whatsoever from Nexfibre Networks Limited or any of the officers of the company.

What is your actual question?

In reply to a post by jpm:

What is your actual question?

Have a look at my original post... it was a warning, not a question.

Those that don't heed warnings, can move on to another thread. Anyone that does, can move on - duly warned about the company's criminal conduct - to another thread...

In reply to a post by gracecourt2:

Consequently, although I am assuming the site to be operated by Nexfibre Networks Limited, company registered number 12175177 and incorporated on 27 August 2019, with registered office at Griffin House, Hammersmith Road, London, England, W6 8BS, the site fails "due diligence" checking and we are presently unable to contract with you for goods and/or services.

Interestingly, the company registration details for Nexfibre Networks Limited at Companies House have just been updated to reflect the address shown on nexfibre.co.uk - but the Web site still fails "due diligence" [and the Regulation 28 offence is still being committed] because some of the legally-required information is still missing...

I'm not surprised they didn't reply.

Why didn't you just write "Just to let you know, your website is missing your company registration number and that you're registered in England" rather than some made up gobbledygook?

A warning that didn't warrant a reply?

In reply to a post by gracecourt2:

because some of the legally required information is still missing...

They could just close the website, or put it behind a password. You wouldn’t commercially deal with nexfibre at any stage; as you don’t commercially contract Openreach or CityFibre in most cases.

Perhaps this non-compliance is similar to when companies forget to put their registered office on emails… another bureaucratic EU law we copied and forgot to delete.

Edited by jchamier (Sun 09-Feb-25 21:32:46)

In reply to a post by gracecourt2:

In reply to a post by gracecourt2:

Consequently, although I am assuming the site to be operated by Nexfibre Networks Limited, company registered number 12175177 and incorporated on 27 August 2019, with registered office at Griffin House, Hammersmith Road, London, England, W6 8BS, the site fails "due diligence" checking and we are presently unable to contract with you for goods and/or services.

Interestingly, the company registration details for Nexfibre Networks Limited at Companies House have just been updated to reflect the address shown on nexfibre.co.uk - but the Web site still fails "due diligence" [and the Regulation 28 offence is still being committed] because some of the legally-required information is still missing...

Give it up gracecourt2. They have left off the company reg number off. As i said no one will take them to court .......

heres a probable conversation between the gov and nexfibre

gov: "Yo nexfibre, your website isn't compliant with uk law"

Nexfibre: "Hi gov, wait we aren't, whyyyyy howw, i mean we spent money on a snazzy new website"

gov: "well you are missing a tiny little thing - the company reg number"

Nexfibre: "ohhhhhhhhhhhhh we did inform the webteam to do this, we did actually change our registered address in the last few months"

gov: "just ask em to bung on it ......... "

nexfibre: "will do ........... "

gov: "ta"

In reply to a post by gracecourt2:

In reply to a post by BLaZiNgSPEED:

Nexfibre are a wholesale provider and I think most of us won't care whether they are complying with legal trading entities.

There's no such company as "Nexfibre", in the same way as there's no such person as "BLaZiNgSPEED", it's just a made-up trading style. Someone pointed out that the company name "Nexfibre Networks Limited" is in the privacy policy... that's why on 13 January I advised the legal team at [email protected]:

Consequently, although I am assuming the site to be operated by Nexfibre Networks Limited, company registered number 12175177 and incorporated on 27 August 2019, with registered office at Griffin House, Hammersmith Road, London, England, W6 8BS, the site fails "due diligence" checking and we are presently unable to contract with you for goods and/or services.

... but there was no response to this or to the follow-up on 1 February. When there was still no response, the Web site was referred to the Insolvency Service.

Still no response whatsoever from Nexfibre Networks Limited or any of the officers of the company.

And that's the case with many other names as well like Openreach, CityFibre, Netomnia, Fibre Heroes, etc they are all made up. The ISPs are also just company names. We can say Burger King has nothing to do with the King.

Nexfibre was created to work on behalf of Virgin Media so that their FTTP service rollout can be distinguished from DOCSIS HFC. This is so that premises that have Gig2 can be shown as having XGS-PON rather than the old Hybrid Fibre Coaxial cable.

https://www.telefonica.com/en/t-infra/portfolio/nexf... From this link it says "Nexfibre is a neutral wholesale open access operator focused on fibre deployment in the UK. The fibre network provides wholesale FTTH access to telecommunications service providers, with Virgin Media O2 as the initial main anchor customer."

I guess the main point of the creation of Nexfibre is so that they get capital funding to help Virgin Media roll out FTTP. If they live up by their promise and then genuinely offer wholesale service to their ISPs then what is there for me or you to complain?

Also private landlords will be more convinced to grant a wayleave if they believe that the Nexfibre wholesale network is going to be shared to more ISPs. If the FTTP roll out was only promised to be under Virgin Media name only then the landowner or landlord might be discouraged to make a contractual agreement.

It is all about marketing and they want to compete with Openreach and the only way to do this is to label themselves as a separate wholesale network name provider. If they choose to work as Virgin Media most customers will think that only Virgin Media will be available in their home.

I can say the same about Hyperoptic, what is so hyper about their fibre optic? It is the same fibre cable. Even worse, their Fibre goes to the building and then from the building to the flats are Cat5e cables. Now in some newer builds it is full fibre but that can be said to be more misleading. But most people don't seem to be raising this as a legal issue.

For us the consumers it is more important what the service will be like. If there are faults then Nexfibre should be able to solve them. Obviously they will want to keep their customers and will not want to disappoint us.

They are probably not going to respond to such emails as they have more important matters to deal with. It is a waste of theirs and yours time to deal with such questions. What are you looking to gain from this?

"Nexfibre" can still be a shortened name from Nexfibre Networks Limited I don't see how that is illegal.

In reply to a post by BLaZiNgSPEED:

"Nexfibre" can still be a shortened name from Nexfibre Networks Limited...

Not in the context of the specific legal requirements of Part 6, it can't.

In reply to a post by BLaZiNgSPEED:

I don't see how that is illegal.

Sigh. We're going round in circles. Have a read here. Then have a look here. Hint #1 - It's hosted in Canada. Hint #2 - It's non-compliant. Hint #3 - It's a scam for hoovering up credit and debit card details.

Edited by gracecourt2 (Mon 10-Feb-25 08:19:28)

Unless you missed it completely in your zealotry, Nexfibre is a B2B facing operation. Nothing to do with consumers or credit cards

I’m getting more and more convinced you’re a spammer, troll or an AI bot

In reply to a post by Pheasant:

Unless you missed it completely in your zealotry, Nexfibre is a B2B facing operation. Nothing to do with consumers or credit cards

I’m getting more and more convinced you’re a spammer, troll or an AI bot

When you've actually read the post and clicked on the two links, I think you might be embarrassed by your use of the phrase "missed it completely..."!

Hint: Have a good look at the second site, the one that's harvesting credit and debit card data. No mention of nexfibre at all... no compliance with UK consumer protection law either...

In reply to a post by BLaZiNgSPEED:

We can say Burger King has nothing to do with the King.

And the connection with burgers is tenuous.

It's a spamming troll. I am not following the link to "u k w e s a v e . c o m" that he posted.

In reply to a post by gracecourt2:

In reply to a post by BLaZiNgSPEED:

"Nexfibre" can still be a shortened name from Nexfibre Networks Limited...

Not in the context of the specific legal requirements of Part 6, it can't.

In reply to a post by BLaZiNgSPEED:

I don't see how that is illegal.

Sigh. We're going round in circles. Have a read here. Then have a look here. Hint #1 - It's hosted in Canada. Hint #2 - It's non-compliant. Hint #3 - It's a scam for hoovering up credit and debit card details.

Which part is part 6 from your link?

Look, I see the same with TalkTalk. TalkTalk Telecom Group Limited trading as TalkTalk. I also see TalkTalk Communications Limited. But everyone just calls it TalkTalk. So, if this isn't illegal then what makes Nexfibre any different?
https://www.ispreview.co.uk/index.php/2024/05/nexfib...
The only thing I see from my search is Nexfibre being fined £41K for safety failings.

They were taken to court over this but the judge did not fine them over their trading name, which you say violates legal requirements.
If it is as serious as you describe you would think action would've been taken by now?

I viewed your second link and I am wondering what is the associated link between Nexfibre and UKWeSave? I don't find any information on this website that has anything to do with Nexfibre. I googled thoroughly but did not find any connection.

Ok, so while that particular site may be a scam for hoovering up credit and debit card details should one go there and try to purchase a product. But I fail to see how this has to do with Nexfibre?
We have not heard any stories of people signing up to Virgin Media via Nexfibre and getting their credit/debit cards money being stolen.

Also, there are security checks in place. Without CVV number no one can steal money from you. With the card number, sort code and account number money can only be entered but not extracted. So unless, the site is directly asking for the CVV then I can understand it may be fishy. Not to mention that any transaction that occurs notification gets sent in your app. For example, with my bank being HSBC the app asks me to approve a transaction when it detects it as suspicious otherwise the transaction will simply remain pending until I approve of it as a valid and safe payment.

Plus you can also pay Virgin Media via Google Pay or Apple Pay to make the payment secure as these are encrypted. If there is any doubt of security being an issue one can buy their sign-up subscription that way.

Edited by BLaZiNgSPEED (Mon 10-Feb-25 11:18:39)

I have asked @seb to close this thread. It’s obvious we’ve been had. Enough.

In reply to a post by Pheasant:

I have asked @seb to close this thread. It’s obvious we’ve been had. Enough.

Agree this subsection of the thread needs to be locked .........

In reply to a post by Pheasant:

I’m getting more and more convinced you’re a spammer, troll or an AI bot

that was my first thought.. and i posted that earlier on

In reply to a post by Pheasant:

I have asked @seb to close this thread.

Oh, live and let live. It is obvious you don't like a view expressed here, which is fair enough. You don't need to engage. But to call down a Higher Power to suppress it is unnecessary. We don't all have to have the same opinions.

Edited by DFScale (Mon 10-Feb-25 11:43:04)

The company details are on the website, so Nexfibre (Networks Limited) can rest easy!* Note that this document was prepared before they moved, obvs.

Now, why have you posted a link to UKWeSave - Cut and paste error?

*The legislation you're so fond of alluding to doesn't specify how the info should be displayed. It could be white text on a white background at the bottom of a locked file in a disused page behind a link saying "Beware of the Leopard"...

In reply to a post by DFScale:

In reply to a post by Pheasant:

I have asked @seb to close this thread.

Oh, live and let live. It is obvious you don't like a view expressed here, which is fair enough. You don't need to engage. But to call down a Higher Power to suppress it is unnecessary. We don't all have to have the same opinions.

The true colours of the spammer have been revealed, I would expect all posts by them, and those related to them being removed

In reply to a post by burble:

The true colours of the spammer have been revealed, I would expect all posts by them, and those related to them being removed

Have I missed something? It's off-topic, it is an unpopular point of view. But, it is not selling anything, so I struggle to see this as spam

In reply to a post by DFScale:

In reply to a post by burble:

The true colours of the spammer have been revealed, I would expect all posts by them, and those related to them being removed

Have I missed something? It's off-topic, it is an unpopular point of view. But, it is not selling anything, so I struggle to see this as spam

The spammer has put a link to a totally unrelated website which needs to get business, this link has been disquised as relating to regulations around Nexfibre

In reply to a post by burble:

The spammer has put a link to a totally unrelated website which needs to get business, this link has been disquised as relating to regulations around Nexfibre

I'm wondering why you seem incapable of reading posts and selecting a hotlink. The "totally unrelated website" is a scam that alert readers can find to be suspicious because it doesn't comply with the law: Part 6 requires more than just the company's legal name and registered number, this example was picked because it doesn't have any of the legally-required information.

It's not "disguised", bearing in mind it's identified as being a scam! The first link is to Regulation 28, which specifies the offence of failing to comply with Part 6, which is clearly shown in the table of contents for this legislation as Regs. 20 to 29 inclusive. The second link is to the scam.

If it wasn't for the fact that you're using a browser to read these posts I'd wonder if you were even following the hotlinks...

In reply to a post by burble:

The spammer has put a link to a totally unrelated website which needs to get business, this link has been disquised as relating to regulations around Nexfibre

Well, I had missed it, but now I have found it, thinkbroadband is not the first place I would go to spam for nappies using the image of Nigel Farage. And spamming for a site without registration details in the middle of a post decrying websites without registration details. It does not even look right for a novel attampt at spamming.

I think this is more a case of gracecourt being a bit inept at posting and providing an example of a site without registration details and why he thinks this is a big deal, but not making his point at all well.

Perhaps people could just dial it down a bit rather than having a good old fashioned witch hunt?

Edited by DFScale (Mon 10-Feb-25 14:34:25)

In reply to a post by gracecourt2:

In reply to a post by burble:

The spammer has put a link to a totally unrelated website which needs to get business, this link has been disquised as relating to regulations around Nexfibre

I'm wondering why you seem incapable of reading posts and selecting a hotlink. The "totally unrelated website" is a scam that alert readers can find to be suspicious because it doesn't comply with the law: Part 6 requires more than just the company's legal name and registered number, this example was picked because it doesn't have any of the legally-required information.

It's not "disguised", bearing in mind it's identified as being a scam! The first link is to Regulation 28, which specifies the offence of failing to comply with Part 6, which is clearly shown in the table of contents for this legislation as Regs. 20 to 29 inclusive. The second link is to the scam.

If it wasn't for the fact that you're using a browser to read these posts I'd wonder if you were even following the hotlinks...

oh dear you are bringing up part 6; regs 20 to 29 ...........


YET you still have not explained what they have done wrong.

by your own logic this fails too https://www.scan.co.uk

guess what, i've spent loads of money with them over the years and i've not been scammed by them

In reply to a post by Taras:

oh dear you are bringing up part 6; regs 20 to 29 ...........

YET you still have not explained what they have done wrong.

Is it feeding time again??

In reply to a post by Taras:

oh dear you are bringing up part 6; regs 20 to 29 ...........


YET you still have not explained what they have done wrong.

Yes, I have - they've failed to comply with the requirements of Part 6 of the Regulations, which is a criminal offence by virtue of Regulation 28 - if you don't understand the requirements, invest in some professional legal advice...

In reply to a post by Taras:

by your own logic this fails too https://www.scan.co.uk

guess what, i've spent loads of money with them over the years and i've not been scammed by them

Yes, you're right, they don't comply either... thanks for the "heads up"...

In reply to a post by gracecourt2:

In reply to a post by Taras:

oh dear you are bringing up part 6; regs 20 to 29 ...........


YET you still have not explained what they have done wrong.

Yes, I have - they've failed to comply with the requirements of Part 6 of the Regulations, which is a criminal offence by virtue of Regulation 28 - if you don't understand the requirements, invest in some professional legal advice...

How are they are not compiyng with part 6 of the regulations.......... how are they *criminals*

In reply to a post by PCJM40:

In reply to a post by Taras:

oh dear you are bringing up part 6; regs 20 to 29 ...........

YET you still have not explained what they have done wrong.

Is it feeding time again??

i want this thread closed......... but yes it is 😂🙈🤭

In reply to a post by Taras:

i want this thread closed.........

Not sure Seb is interested, his been online and hasn't done anything to this thread yet

Ah but, then Orange ended up as EEeeeeeeeeeeeeeek!

(IIRC)

In reply to a post by DFScale:

Perhaps people could just dial it down a bit rather than having a good old fashioned witch hunt?

I haven't seen the old fashioned @witchunt for a while now...

In reply to a post by greysurfer225:

My postcode is [removed by tbb] and I am with sky at the moment.

I've removed the full postcode from this and replies with specific data. It's not advisable to share that publicly.

In reply to a post by candlerb:

In reply to a post by DFScale:

Perhaps people could just dial it down a bit rather than having a good old fashioned witch hunt?

I haven't seen the old fashioned @witchunt for a while now...

His ears must’ve been burning…😂

https://forums.thinkbroadband.com/fibre/t/4772572-re...