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Hello,
If a customer pays for the premium 10 m - 30 m internal cable length but only needs 15 m of cable, would the engineer cut it short to 15 m or will the provide the full 30 m and coil up to take up the excess?
Thanks.
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Hello,
If a customer pays for the premium 10 m - 30 m internal cable length but only needs 15 m of cable, would the engineer cut it short to 15 m or will the provide the full 30 m and coil up to take up the excess?
Thanks.
I actually don't know the answer but I'm fairly sure they'll run 'up to 30 metres' of it and tack it to the wall/skirting and then splice in the box. You may be able to ask them to leave cable but it would be unwise as it could break. You can always get a longer patch cable form ONT to router and do that yourself.
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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Hello,
If a customer pays for the premium 10 m - 30 m internal cable length but only needs 15 m of cable, would the engineer cut it short to 15 m or will the provide the full 30 m and coil up to take up the excess?
Thanks.
you can get a small internal fibre unit like this
https://www.screwfix.com/p/labgear-2-port-mount-box-...
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If your plan is to shift it wherever you please afterwards, I would suggest you don’t.
Have the ONT sited somewhere sensible, with permanent power to hand. Then if you wish to shift the router afterwards, as Seb suggests, use whatever patch lead you need from ONT to router.
Leaving 15m of spare fibre lead in, coiled up, or however you believe you might hide it, will look pants, be a possible cause of damage to it … and is most unprofessional.
54-46 was my number
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Hello,
If a customer pays for the premium 10 m - 30 m internal cable length but only needs 15 m of cable, would the engineer cut it short to 15 m or will the provide the full 30 m and coil up to take up the excess?
Thanks.
you can get a small internal fibre unit like this
https://www.screwfix.com/p/labgear-2-port-mount-box-...
Thanks Taras,
I was actually considering a much better option, check this out:
https://www.htdata.co.uk/products/product-highlights...
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If your plan is to shift it wherever you please afterwards, I would suggest you don’t.
Have the ONT sited somewhere sensible, with permanent power to hand. Then if you wish to shift the router afterwards, as Seb suggests, use whatever patch lead you need from ONT to router.
Leaving 15m of spare fibre lead in, coiled up, or however you believe you might hide it, will look pants, be a possible cause of damage to it … and is most unprofessional.
Thanks. My only concern is that they say the ONT needs to be at the nearest 13 Amp power socket, which isn't where my router is. I would need maybe 12 metres of fibre to reach it. I have no issues having the ONT installed at the final location by the engineer but I'm not sure whether they would be happy to do so as it involves routing the fibre along the wall above the skirting board etc. Is this something they would do?
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Thanks. My only concern is that they say the ONT needs to be at the nearest 13 Amp power socket, which isn't where my router is. I would need maybe 12 metres of fibre to reach it. I have no issues having the ONT installed at the final location by the engineer but I'm not sure whether they would be happy to do so as it involves routing the fibre along the wall above the skirting board etc. Is this something they would do?
is the router on ground level or on a first floor or greater?
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Thanks. My only concern is that they say the ONT needs to be at the nearest 13 Amp power socket, which isn't where my router is. I would need maybe 12 metres of fibre to reach it. I have no issues having the ONT installed at the final location by the engineer but I'm not sure whether they would be happy to do so as it involves routing the fibre along the wall above the skirting board etc. Is this something they would do?
If the desired location requires pinning the cable along the skirting then that's what they'll do.
(My first FTTP install had about two metres pinned along the skirting and about 5m overlength coiled up and pinned to an external wall.
By the time the ONT required replacing (for 2.5Gb) I had decided to have it located near the TV, at the front of the house, where there is ethernet and power, and move the router to the same place, eliminating the original external cable with its unsightly excess pinned to the wall. The CF installer was quite happy to accede to my request and it all works as expected. It took him an hour. The original install took about two hours.
They don't do fibre jointing on domestic installations. Don't know about commercial.)
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Thanks. My only concern is that they say the ONT needs to be at the nearest 13 Amp power socket, which isn't where my router is. I would need maybe 12 metres of fibre to reach it. I have no issues having the ONT installed at the final location by the engineer but I'm not sure whether they would be happy to do so as it involves routing the fibre along the wall above the skirting board etc. Is this something they would do?
is the router on ground level or on a first floor or greater?
It's an MDU, I'm on the ground floor.
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Thanks. My only concern is that they say the ONT needs to be at the nearest 13 Amp power socket, which isn't where my router is. I would need maybe 12 metres of fibre to reach it. I have no issues having the ONT installed at the final location by the engineer but I'm not sure whether they would be happy to do so as it involves routing the fibre along the wall above the skirting board etc. Is this something they would do?
If the desired location requires pinning the cable along the skirting then that's what they'll do.
(My first FTTP install had about two metres pinned along the skirting and about 5m overlength coiled up and pinned to an external wall.
By the time the ONT required replacing (for 2.5Gb) I had decided to have it located near the TV, at the front of the house, where there is ethernet and power, and move the router to the same place, eliminating the original external cable with its unsightly excess pinned to the wall. The CF installer was quite happy to accede to my request and it all works as expected. It took him an hour. The original install took about two hours.
They don't do fibre jointing on domestic installations. Don't know about commercial.)
This is good to hear. I hope OR will be as accommodating as CF.
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