Fibre - blue dot and building in this area

Hello all

I am new but have been reading these forums for a while.

I am seeking some advice and information.

Live on a road that has about 100 houses and flats on. The road ends in a dead end. There are flats at this end of the road. after that, it is all houses of which I live in one.

There are two blocks of houses (around 20 houses in total), at the top end of the road that shows as blue dots - under review. The rest of the road and including all the flats have had fibre installed or access to for just over a year now with Openreach.

The road which connects to our road has had the local fibre provider dig up roads/paths to install fibre / ducts. The houses on these streets have had those little triangle thingy me bobs on the pavement outside their property. They did not come down our road.

All around us has access to fibre except for these 20 houses and I happen to live in one of those. There are four of us in our house, including two teenagers, so fibre would be an advantage!

Using the openreach fibre checker, it says we are building in the area for my property and has been for a while now.

I have contacted Openreach (via the form someone kindly posted on here) twice now. The first time I contacted them, I got the response that they have no intention to provide fibre at my premises in the near future.

The 2nd time, I explained the situation in a bit more detail, pretty much as I have described above. The response was that my query would go to an internal team to investigate and would respond within 5 working days. I lefted it 3 weeks before chasing and then I got the standard we have no plans at present.

The pole we are currently connected to is at the back of these 20 properties, sandwiched between our back gardens and the back gardens of the neighbouring street. Access is obtainable and we have seen open reach up the pole. I think it has one those black boxes that OPenreach install for fibre at the top of it.

Any advice on where I could go to get things speeded up to get fibre or what steps could be next? or anything really to add. It is frustrating but I do appreciate I may be missing something obvious.

The message "we are building in the area" is a very vague thing and in no way indicates they are building to your actual property.

I agree but, as I said, all around me has access to fibre. So what are they building in the area?

I am a blue dot - under review amongst all the yellow (connected to fibre).

In reply to a post by Sussexhammer74:

Hello all

I am new but have been reading these forums for a while.

I am seeking some advice and information.

Live on a road that has about 100 houses and flats on. The road ends in a dead end. There are flats at this end of the road. after that, it is all houses of which I live in one.

There are two blocks of houses (around 20 houses in total), at the top end of the road that shows as blue dots - under review. The rest of the road and including all the flats have had fibre installed or access to for just over a year now with Openreach.

Hi Sussexhammer74, welcome to the forum,

I see that you've looked at the TBB mapping service - which is probably the most detailed service on the net for the uk.

can you try this layer https://labs.thinkbroadband.com/local/index.php?tab=...

find your property, and see what project gigabit status it is on and if there is an award to provide gigabit services what supplier it is .

also try the layer above it > "Address Level FTTP Map (limited zoom)" this will tell you if the property has access to any fttp service (regardless of provider)

In reply to a post by Sussexhammer74:

The pole we are currently connected to is at the back of these 20 properties, sandwiched between our back gardens and the back gardens of the neighbouring street. Access is obtainable and we have seen open reach up the pole. I think it has one those black boxes that OPenreach install for fibre at the top of it.

Any advice on where I could go to get things speeded up to get fibre or what steps could be next? or anything really to add. It is frustrating but I do appreciate I may be missing something obvious.

can you trace some of the wires to houses on the other street, if you can, try plugging that post code in the btwholesale checker and see comes back. I want to discount database errror.

Regarding the OR "we are building to this area" Mr Saf, has pefectly describled that status

Hi Taras

Thanks for the welcome and reply.

The link provided shows that I have a blue dot over my house.

I click on the my house and it shows the below.

Local Authority: Hastings District (B) (E07000062)
Project Gigabit Lot: 16
Lot Name: East Sussex
OMR Status: Under Review
No change in status since Jan 2025
Address is not in a Gigabit Contract
BDUK data suggests: No Gigabit service
BDUK data shows: Future Plans exist to deliver Gigabit
Not in an approved voucher area


I then swapped to address level FTTP map. There are green dots all around me. My house (along with the other 19 or so) have no colouring above them.

I have checked the wholesale checker before. It says we have no FTTP but the rest of the street does. Below is the cut and paste

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Handback
Threshold(Mbps) WBC FTTC Availability WBC SOGEA Availability
High Low High Low
VDSL Range A (Clean) help 70.5 49 17.8 11.5 42.8 Unavailable Available
VDSL Range B (Impacted) help 69 44 17.6 10.2 35 Unavailable Available
G.fast Range A (Clean) help -- -- -- -- -- Unavailable --
G.fast Range B (Impacted) help -- -- -- -- -- Unavailable --
Featured Products Downstream Line Rate(Mbps) Upstream Line Rate (Mbps) Downstream Range (Mbps) Availability Date FTTP Install Process
FTTP on Demand 1000 220 -- Available --
Other Offerings Availability Date
VDSL Multicast Available
Exchange Product Restrictions Status
FTTP Priority Exchange N
WLR Withdrawal Y
SOADSL Restriction N

FTTP is not available.

The exchange is not in a current fibre priority programme

As a WLR withdrawal exchange, product restrictions apply

SOADSL is not restricted at the exchange





For all ADSL and WBC Fibre to the Cabinet (VDSL or G.fast) services, the stable line rate will be determined during the first 10 days of service usage.

For all SOADSL services,the stable line rate will be determined during the first 10 days of service usage.





Actual speeds experienced by end users and quoted by CPs will be lower due to a number of factors within and external to BT's network, Communication Providers' networks and within customer premises.











In order to be eligible for handback, downstream speed should be less than Downstream Handback Threshold values.



If you decide to place an order for a WBC fibre product, an appointment may be required for an engineer to visit the end user's premises to supply the service






ADSL, ADSL2+ and SOADSL availability: If shown at FTTP or SOGEA premises,ADSL, ADSL2+ and SOADSL are not available to order due to WLR Withdrawal stop sell rules. CPs should order FTTP or SOGEA. Copper products are only available by exception.

Thank you for your interest


The pole at the back only serves the houses on our street. None of the wires go to the other street.

Check Cityfibre's (project gigabit rollout) and also trooli.

OR too are quite busy on the roadworks at hastings ..

So you should either get OR, cityfibre or trooli ..

Thanks. Both cityfibre (project gigabit) and trooli both say no plans to build in my area/street.

Guessing it will be a waiting game then until my blue dot under review changes. and that waiting game could be as long as a piece of fibre cable!

Yellow in OMR layer is White status as in no Gigabit connectivity

So is it normal that "they" would leave this island of houses unconnected to fibre when all around (and I mean that) are connected to fibre?

In reply to a post by Sussexhammer74:

So is it normal that "they" would leave this island of houses unconnected to fibre when all around (and I mean that) are connected to fibre?

How was the full fibre funded for those properties who have it? was it an Openreach commercial rollout or funded via a BDUK type project?

Edited by PCJM40 (Tue 09-Dec-25 12:14:29)