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Thank, yes I understood each ISP would use their own equipment, but I (mistakenly) assumed they would pick up the connection externally from the house, not add a complete new wire (fibre) with new boxes inside and out. The internal box/ONT now makes sense, and on the external stuff, it makes sense that OR own the existing connection so any new supplier has to install their own - it's just a bit daft and inefficient.
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Tony
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Thankjs for the info.
She is just an 86-year old that requires basic internet. She lost the traditional copper landline 2Y ago when Plusnet wouldn't renew (but offered to move her to BT DigitalVoice - for the heafty price they charge), so I moved her to a VoIP system from AA at that time, which has been rock solid. At least the phone is separate from the broadband!
There is no Toby box outside her property, and to make matters harder, she has a driveway completely resin covered, there's no chance they will be digging that up!
I hope they will use the OR pole too. Replacing the ONT is not a major concern, but it requires large furniture to be moved, but leaving the existing ONT and adding a new one is not that great - I know she won't want that.
I will ask Sky if the OR connecting is a possibility, but from what I've read, I doubt it. Then I'll let it play out. If I don't like the situation on the day, I will not proceed.
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Tony
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Thank, yes I understood each ISP would use their own equipment, but I (mistakenly) assumed they would pick up the connection externally from the house, not add a complete new wire (fibre) with new boxes inside and out. The internal box/ONT now makes sense, and on the external stuff, it makes sense that OR own the existing connection so any new supplier has to install their own - it's just a bit daft and inefficient.
Just to clarify, for want of a better term, Openreach and City Fibre are Network Services Providers and Network Services Providers do need to install their own hardware. But you can change between many ISP's on the same network without needing new hardware.
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I will ask Sky if the OR connecting is a possibility, but from what I've read, I doubt it. Then I'll let it play out. If I don't like the situation on the day, I will not proceed.
you may need to call them as they supply OR installs as well, you may also have to pay a different price and or loose any incentive for your gran to join them. Good luck
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I hope they will use the OR pole too. Replacing the ONT is not a major concern, but it requires large furniture to be moved, but leaving the existing ONT and adding a new one is not that great - I know she won't want that.
The existing ONT is a OR one, if sky/cityfibre install their own one I don't think they will be touching the OR one as they are unlikely to have permission to remove another companies equipment.
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Thanks, yes all clear - I was just thinking back the unbundling over the last 20 years where the actual wires coming to your house were used by whichever provider you selected, changes made at the exchange typically - not right to your house. Of course, Virgin for example, literally installed a new wire to your house (often), and that's what I'm getting me head around with this OR to City Fibre change.
Thanks all for the feedback.
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Tony
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Thanks, yes all clear - I was just thinking back the unbundling over the last 20 years
Yes, its not well explained anywhere.
Unbundling was in the days of the "last mile" (actually any distance) between your home and the network provider being shared. Openreach (BT plc) was everywhere, so other companies could RENT space in the telephone exchange and provide other services over these wires. With high speed optical fibre it unfortunately doesn't work this way, so that sort of unbundling doesn't exist.
In some towns it may be possible to have 3 or 4 physical network operators in the street outside your door. In my street I have two alternate network FTTP operators, Virgin coax, and Openreach copper pair.
26 years of broadband connectivity since Sep 1999 trial - Live BQM
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Yes indeed, meanwhile, in some streets - mine included, no fibre FTTP, but that is changing. How daft, of course, it's just business economics.
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Tony
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Yes indeed, meanwhile, in some streets - mine included, no fibre FTTP, but that is changing. How daft, of course, it's just business economics. My parents are in a town of 120,000 people and no FTTP, perhaps because of the cost of digging the ground. Where I live is a block of flats, so we have the networks in the street, but landlord won't give permission for them to connect!!
26 years of broadband connectivity since Sep 1999 trial - Live BQM
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So with no Toby box, it will probably be via the pole, they wont replace the Openreach ONT, as its not their property, it will be 2nd ONT installed.
If they turn up and are doing anything she isnt comfortable with, you can refuse them and turn them away.
Edited by Chrysalis (Sat 24-Jan-26 21:20:27)
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