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Standard User CVHmanchester
(newbie) Tue 19-May-26 20:32:31
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ISP ?slow connection to internet


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I have recently moved from Virgin Media to a symmetrical broadband provider at 900Mbps.
Virgin was fine, except that upload speeds were appalling and the price rocketted.
The new provider's speeds are much better. But the time it takes to make a connection with an internet site means that I am looking at its egg timer about 3-4 times longer than Virgin.
Although broadband speed is important, connection speed is also significant. If each time the clicks from one page to another slows down, the effective broadband speed also slows down.

The quality of the connection betwen the ISP and their external urls does not seem to be asessed. Or have I missed something?
At the moment, this is the only symmetrical service in my area so I doubt whether the slow connectivity would have changed my decision to move. But when there is real competition in full fibre service, this will be an important factor.
Standard User DG834MAN
(member) Tue 19-May-26 22:04:14
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Re: ISP ?slow connection to internet


[re: CVHmanchester] [link to this post]
 
You could try dns servers other than your isp ones
Standard User CVHmanchester
(newbie) Wed 20-May-26 06:35:03
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Re: ISP ?slow connection to internet


[re: DG834MAN] [link to this post]
 
Thank you for the pointer, which I shall try.
However, I was thinking about how thinkbroadband can assess the comparative benefits of the various service providers.


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Standard User rogerh
(committed) Wed 20-May-26 23:07:36
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Re: ISP ?slow connection to internet


[re: CVHmanchester] [link to this post]
 
I think they do have a global quality rating don't they? But there are so many kinds of problem, many of which may lie with the customer's equipment it would be be difficult to be more specific.

Have you tried traceroute to the troublesome destinations?

Roger Hayter
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