FTTP Availability Issue

I am posting on behalf of a friend who is confused by the FTTP availability in his area.

He's currently with Virgin Media and has been with them for 18 months but he wants to move back to Sky however they cannot offer over 60+ Mbps.

I checked the BT Broadband Checker for his address and also several neighbours and the results are very mixed. He's at 26 and cannot get FTTP but 23/25/29 can, also several even numbered houses can, but at least 8 inc him can't. Openreach says exactly the same as the BT Broadband Checker depending on the address used.

Would it be worth an e-mail to Openreach via the Availability Checker Enquiry?

Thanks in advance.

Would it be worth an e-mail to Openreach via the Availability Checker Enquiry?

Probably. Could be an error or could be a CBT hasn't been commissioned yet.

Edited by witchunt (Mon 09-Nov-26 18:19:37)

Thanks,

I have directed him to the form. Seems very odd availability.

Would a non commissioned CBT affect 8 properties?

Edited by CJT (Mon 09-Nov-26 18:24:23)

Would a non commissioned CBT affect 8 properties?

Very possibly. 4, 8, 12 port CBT’s are the common denominations.