Noise margin (Down/Up) 8.0 dB / 23.0 dB
Line attenuation (Down/Up) 36.2 dB / 20.0 dB

you forgot the current sync speeds !
At that attenuation, very similar to my own, you should get close to or actually full sync speed, maybe 7616 interleaved. VDSL2 might do a bit better, you probably dropped off the checker as it is dynamic and has inputs from a number of sources.

You should be on a Max Premium circuit if upstream is important to you, 832k upstream and higher traffic priority downstream. If you need pointing at suitable packages, ask.

FTTC has a minimum product spec of 5M so you may not be offered it because of line length. You could ask ADSL24, IDnet and AAISP for availability eg manual order and package details and get it from the horses mouth rather than have us speculate !

Most of us appear to think your base ping time is high 'cos you're in NI and testing to sites a long way off in network terms (routing to Dublin prob comes via England, for example).

We also appear to think your high variable ping times are due to BT Retail traffic management, though I noticed something about QoS in one of your posts so you may be doing that to yourself. There are other NI posters in BT Broadband section who may have numbers to share.

And the change from BT Consumer to BT Retail didn't fix the current ping problems.

did your login details change ?

If someone was using upstream or downstream on the link where running pings/tracert that will have a large effect.

So you need to ensure no-one else is using it.

Also you say you have QoS it is easy to get this setup wrong and make a mess of things. You need a basic router with no QoS and just one computer online to really see what the line is doing.

With it dropping from 2 mile to 1.8mile then FTTC is no real benefit for you, hence why I suspect its not appearing on checker anymore. Max premium or an ADSL2+ product might give you better upstream.

In reply to a post by yarwell:

Noise margin (Down/Up) 8.0 dB / 23.0 dB
Line attenuation (Down/Up) 36.2 dB / 20.0 dB

you forgot the current sync speeds !
At that attenuation, very similar to my own, you should get close to or actually full sync speed, maybe 7616 interleaved. VDSL2 might do a bit better, you probably dropped off the checker as it is dynamic and has inputs from a number of sources.

Sorry yarwell and thanks for your input - these are the sync speeds:
ownstream 7,232 Kbps
Upstream 448 Kbps

At one point I did sync at full speed although not sure why it has decreased. I keep my router plugged in to the test socket at all times because I don't have any extensions.

You should be on a Max Premium circuit if upstream is important to you, 832k upstream and higher traffic priority downstream. If you need pointing at suitable packages, ask.

Unfortunately I don't think I can get that, my exchange is only ADSLmax & FTTC enabled. No date for ADSL2+ services or LLU. (Small exchange = 4000 people)

FTTC has a minimum product spec of 5M so you may not be offered it because of line length. You could ask ADSL24, IDnet and AAISP for availability eg manual order and package details and get it from the horses mouth rather than have us speculate !

Was that 5Mbps or 5 miles? I did ask an ISP and they said they have contacted BT Wholesale and they are doing a 'visual line check' to determine which cabinet I'm on... he sounded optimistic but aren't manual orders just for those that can get 'Your line can support WBC FTTC where consumers have received 6.2Mbps down' etc? Mine doesn't show anything at all for FTTC fibre although before the cabinet was enabled it said 'FTTC is due to be enabled on xxx and you may be able to receive speeds of 500Kbps down'.

Most of us appear to think your base ping time is high 'cos you're in NI and testing to sites a long way off in network terms (routing to Dublin prob comes via England, for example).

Well plenty of people in Northern Ireland (I've seen on the forums) have BT Infinity and are getting pings of <30ms. Is ADSLmax known for it's high pings?

We also appear to think your high variable ping times are due to BT Retail traffic management, though I noticed something about QoS in one of your posts so you may be doing that to yourself. There are other NI posters in BT Broadband section who may have numbers to share.

Nope definitely not QoS.

And the change from BT Consumer to BT Retail didn't fix the current ping problems.

did your login details change ?

The change from BT Home (Consumer) to BT Business didn't make a single change - yeah, 2 nights ago at 12.30am our Consumer Connection cut out so I put in the new details for Business and it connected.

3946113

If someone was using upstream or downstream on the link where running pings/tracert that will have a large effect.

So you need to ensure no-one else is using it.

Nope definitely no one else using the connection, I have everyone else plugged out and am only running Safari on this computer.

Also you say you have QoS it is easy to get this setup wrong and make a mess of things. You need a basic router with no QoS and just one computer online to really see what the line is doing.

See above - I've used several different modems & routers and all have the same problem, right now QoS is disabled.

With it dropping from 2 mile to 1.8mile then FTTC is no real benefit for you, hence why I suspect its not appearing on checker anymore. Max premium or an ADSL2+ product might give you better upstream.

Unfortunately none of them are available I believe

In reply to a post by jdowning640:

You should be on a Max Premium circuit if upstream is important to you, 832k upstream and higher traffic priority downstream. If you need pointing at suitable packages, ask.

Unfortunately I don't think I can get that, my exchange is only ADSLmax & FTTC enabled. No date for ADSL2+ services or LLU. (Small exchange = 4000 people)

832kbps uplstream is the premium option on ADSL Max. Some ISPs provide it, others such as BT do not on the normal consumer side, but may do on the business side, I don;t know.

FTTC has a minimum product spec of 5M so you may not be offered it because of line length. You could ask ADSL24, IDnet and AAISP for availability eg manual order and package details and get it from the horses mouth rather than have us speculate !

Was that 5Mbps or 5 miles?

5Mbps is the minimum sync at which Openreach will install.

But obviously if I'm getting near 8Mbps sync right now then BT will install it?

Your current ADSL sync may not be taken into account by the FTTC checker as usually a big reduction in line length occurs rendering the data fairly useless. A manual order is just a way to get a human to look at the situation when the computers won't do it automatically. If the prediction is <5Mbits/s line rate on FTTC they may decline to supply it anyway.

Every exchange in the UK apart from about 5 has MaxDSL premium with 832 upload and priority traffic.

Minimum for Openreach, but BT Inifinity still has a 15Mbps bottom floor imposed by BT Retail.

Moral there is talk to the other smaller providers.

If syncing at 7Meg then might manage 8 or 9 from VDSL2, upstream should improve a fair bit more. But you can get 832Kbps now if you find right package.

In reply to a post by jdowning640:

1) FTTC doesn't show up on the Wholesale Checker. Before the cabinet was enabled, it showed up that WBC FTTC will be available and I will be able to get speeds of 500Kbps download and 100Kbps upload.
Whenever the cabinet was enabled, this disappeared. For those that lived closer it's obviously showing that they can get FTTC services now. Why did it disappear?

jdowning640

I am in a simialr situation. My fibre cabinet has just been installed and I currently have the same quoted speeds for fibre that you have. When the cabinet goes live the quoted speeds will drop off which will be my indication that it is live. I will then be placing an order via James at ADSL24 and he will arange the order manually as online it wont be accepted.

Now on doing a bit of research (Google is your friend) I found a post on Plusnet forums of someone who is on their trial and according to them the BT engineer when installing told them they are 2.8 KM away from the cabinet and were syncing at a speed of just over 20Mb/s.
http://community.plus.net/forum/index.php/topic,8857...

I am 1.1 miles away so the above post gives me hope. All will be revealed hopefully in the next few weeks.

I would place an order with one of the smaller companies who accept manual orders and see were you go from there.

Good luck!

BT Inifinity still has a 15Mbps bottom floor imposed by BT Retail.

what about "Option 3 with fibre" which is allegedly the 5-15M product ?

Yeah keep forgetting about that hidden gem. It keeps the stats good for the infinity adverts doing it that way