all other had been moved off TPON onto the cabinets as we should have been.

If you have an ADSL connection you cannot be on TPON and must have been moved to a copper pair. It is, of course, still possible that your copper pair is EO but sounds unlikely if it goes via a cab.

You've not read the thread properly. Where the OP lives they have streetwise ADSL cabinets. So yes, he can be on TPON and have broadband.

If he has a copper link to a street side ADSL cabinet then FTTC should be possible since the link from the cab to the exchange should be irrelevant. Are you trying to suggest that the OP's ADSL connection is not delivered via a copper phone line? If not, how?

I'm not trying to suggest anything! We all understood perfectly until you came in and said he cannot be on TPON if he has ADSL.
My point is on his particular estate, he can be. It is a unique setup there, not the same as other TPON areas.

His house at the moment will probably be: TPON fibre link for the E-side from the exchange>jumper to a copper tie pair to the ADSL street cabinet>jumper to his copper D-side to his house.

But the E-side is irrelevant due to the ADSL cabinet and as you've mentioned there's absolutely no reason why he can't have VDSL2 provided by a standard new VDSL NGA FTTC Cabinet.

TPON can be messy.

Originally fibre with copper from grey cab for voice ONLY
Then some copper overlays were added back to exchange for limited number of ADSL lines.
Then at a later date some cabinets got either a full overlay, or it seems in this case roadside ADSL DSLAM.

So it is possibly if on an early TPON alteration to have what might be considered an EO line. Needs an engineer who knows the history of that cabinet/TPON area to say for sure.

We all understood perfectly until you came in and said he cannot be on TPON if he has ADSL.

Not what I said at all, perhaps you should be the one who needs to read the thread. I never even mentioned TPON, simply that his connection had to be copper as had already been mentioned by Ribble.

Nevertheless thank you for the explanation although I still fail to see why having a TPON E-side is preventing him getting FTTC since that is supplied from a kerb side cab in much the same way as his current ADSL. Something which can hopefully be resolved by Openreach without too many problems.

In reply to a post by MCM:

We all understood perfectly until you came in and said he cannot be on TPON if he has ADSL.

Not what I said at all, perhaps you should be the one who needs to read the thread. I never even mentioned TPON, simply that his connection had to be copper as had already been mentioned by Ribble.

Nevertheless thank you for the explanation although I still fail to see why having a TPON E-side is preventing him getting FTTC since that is supplied from a kerb side cab in much the same way as his current ADSL. Something which can hopefully be resolved by Openreach without too many problems.

I know, it isn't. It's just when contractors come out or new staff they are confused by the setup. There's no reason why TPON in this case would stop him having the FTTC.

Thanks for all the replies but TPON is no longer the issue.

The openreach engineer has already established that I have been connected directly to the exchange on a copper line while almost every one else goes via the cabinet.

Despite the records saying I was connected to cabinet 18 I am not. He tried every pair at the cabinet and then went to the exchange to find the line.

The issue I now need to know about is what are my chances of being connected to the cabinet so that I can get a FTTC broadband service.

The engineer stated that I should have been connected to the cabinet and that in his words a "pair move" was a simple task that would allow a cabinet connection and hence FTTC.

Are Openreach likely to do this or will they just say no you are direct so no FTTC?

For the thought of signing up to a 18 month contract - Openreach/BT Retail would be stupid not to give you the correct access to the cabinet.

I had Openreach digging up the pavement outside my house just for a ADSL2+ connection - didn't cost me a penny as I was signing up for 18 months.

I'd push them hard. Even escalate to the CEO mail.

Got it, so your line doesn't go through a cabinet at all now. Absolutely bizarre situation up there.

Well the engineers have been told not to move you onto a cabinet with the purpose of enabling FTTC so that's unlikely. I'd also agree that ordering a second line might be the best option or escalating the complaint somehow.