well said, i too have native fttp but all the comparison sites still seem to think i can get 60_70 mbps from my copper when in fact i struggled to get 3. even the bt sites still dont recognise my address as having fttp

In reply to a post by Highland76:

So your issue is with price comparison websites. Why don't you complain to them rather than posting long rants here?

Because I expect other people here to care about the issue and want something to be done about it so that consumers are not misled and then make the wrong choices as a result and I would be amazed if this was not the position of those in charge of this website.

Yes I will take it up with the price comparison websites Ofcom, the Competition and Markets Authority too and bring it to the attention of the national press.

But I am extremely shocked and disappointed that there is both tolerance and apparent smug acceptance of this very bad situation by some of those who seem to hang out in and post in this discussion forum on a very regular basis

In reply to a post by Capvermell:

The issue that you for whatever mysterious reasons don't seem to get is that most members of the public lead busy lives and unlike people inhabiting this forum are not technophile geeks expert on every last intricacy of available broadband connections for their home.

The regulars on this forum give their time and opinions for free so lets not shoot the contributors.

If you have an issue with the way comparisons sites work then your best contact them in the first instance. I think we are all old enough to remember the days before comparison sites and the hassle ringing for a quote is, but if that's the only way for FTTP then that's what you will have to do.

Edited by deleted (Mon 25-May-20 11:02:19)

In reply to a post by Capvermell:

I am extremely shocked and disappointed that there is both tolerance and apparent smug acceptance of this very bad situation by some of those who seem to hang out in and post in this discussion forum on a very regular basis

Why not organise a massive rally, we can all march on Westminster because you don't want to make a couple of calls to get a FTTP quote.

In reply to a post by threelegs:

well said, i too have native fttp but all the comparison sites still seem to think i can get 60_70 mbps from my copper when in fact i struggled to get 3. even the bt sites still dont recognise my address as having fttp

Many thanks for your support.

Re your address not being recognised as having FTTP at all by even BT if you were checking a week or two ago BT were also only listing ADSL2+ for my address because they had suspended FTTP new installs during the COVID-19 lockdown. But now the lockdown is being lifted they have changed their mind and the BT Retail website now only shows a plethora of FTTP options from the 36Mbps Fibre Essential through to their super duper top of the range Fibre 900 at £59.99 per month at my address an no ADSL2+ option in sight.

What is very concerning though is that BT has a 24 month contract on all these products and even on the much more expensive Fibre 500 and 900 products where the payback period to cover their initial install work should be much shorter and where the cancellation charges for terminating only a few months in are very much larger.

It is totally appalling that Ofcom does not intervene and prevent any broadband contract being longer than 12 months and also insist on 1 month contracts being available (as they are from most mobile suppliers now on SIM Only) for anyone willing to cover the initial FTTC faceplate or FTTP ONT install costs and/or of course the increasing number of cases where there are no install costs as the faceplate or ONT had already been installed for a preceding BT customer of these products. Although I believe BT Openreach still assigns some arbitrary high cost to taking over an existing FTTC faceplate or existing ONT even where no real actual on the ground cost exists.

Re broadband packages available in FTTP areas this website does a much better job in its comparison page at www.thinkbroadband.com/packages but is admittedly unfortunately still not comprehensive and seems to leave out some of the smaller, more obscure or business oriented only FTTP suppliers. These may or may not be FTTP suppliers who do not pay ThinkBroadband to appear in those listings................

Edited by deleted (Mon 25-May-20 11:07:18)

Perhaps a more serious error is the Plusnet web site which states that at a particular address:

"Our line check shows that Fibre Broadband's not yet available in your area".

Which is not true. Fibre has been available from Gigaclear for the past 5 years, just not from Openreach.

The Uswitch shows average speeds for many suppliers which are completely unattainable at that addrees.

In reply to a post by dect:

Why not organise a massive rally, we can all march on Westminster because you don't want to make a couple of calls to get a FTTP quote.

Why seek to put down someone who is campaigning for consumers to get accurate information to make a proper and informed choice of FTTP supplier. And why seek to support and excuse broadband price comparison websites supplying wholly wrong and misleading information?

Oh I know why its because that would stop making you a knowledge expert on broadband in this forum and let anyone make a correct informed choice and you clearly don't like that idea and prefer the idea that only you and other experts inhabiting this forum have the ability to do that correctly.

Its also clear that the management of this forum need to come down like a ton of bricks on posting bullies in this forum who clearly get off on belittling constructive posts made by other forum members.

In reply to a post by Michael_Chare:

Perhaps a more serious error is the Plusnet web site which states that at a particular address:

"Our line check shows that Fibre Broadband's not yet available in your area".

Which is not true. Fibre has been available from Gigaclear for the past 5 years, just not from Openreach.

The Uswitch shows average speeds for many suppliers which are completely unattainable at that address.

Thank you for your constructive contribution to this debate on broadband comparison site inadequacies.

Hopefully enough of us will join this thread to slowly drive away the smug posting bully boys of this forum (who unfortunately have a lot of time on their hands to make these negative sniping posts) who just like to show they are so clever that they would never make an error of this kind themselves in selecting their own broadband.

Edited by deleted (Mon 25-May-20 11:06:07)

In reply to a post by dect:

The regulars on this forum give their time and opinions for free so lets not shoot the contributors.

No let us very actively shoot them if some of these people have developed a clearly smug and belittling style (apparently unrestrained by the forum moderators) of posting that seeks to demonstrate how much cleverer they seem to think they are are than anyone else who has less hours of their life to waste on making posts in this forum than they obviously do.

Edited by deleted (Mon 25-May-20 11:11:11)

Please don't let your seeming total lack of understanding about the underlying purpose of price comparison web sites which is to make money for their operators get in the way of your having a good old pointless rant. Speaker's Corner is where you need to make your speeches rather than here.

Don't forget to ask your money back from the website that you don't agree with, oh, sorry, I forgot, it's not as if you paid a penny for their information.