Orange Upgrade Problem - Noob seeks help!

OK, I've been with Freeserve unlimited 512/256 for years now.

Edited by deleted (Thu 28-Dec-06 03:41:49)

If a retentions agent can send you away without cancelling, they have just made a save and some commission, off your back. I'm sure theyre very happy.

Yep, I'm aware of the process.

What would be your advice, though?

get in touch again.................If you wish to migrate to another ISP using a mac code then the 'tag' (broadband) on the line would not prevent this.

Regrade going through on your account? He didn't tell you what? Call again.

I think you should be able to access your account via the Orange home page which may be able to give you some info (if t's working)

Hope that helps

Is your exchange going to be LLU'D by Orange? That might be the "upgrade"