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Hi,
This could take a while so stick with me!
Requested my MAC code from Orange a week ago, recieved it on Monday, Orange also decided at this point to transfer me to LLU, (thats a whole other story), also there was a cease on the line due to complete today.
Went to sign up with Sky Broadband tonight, but was told there was a "tag on the line", is this related to the cease, and so phoning in the next few days we will be successful? Or do we (as I fear) have to brave Orange tech support?
Can the tag be removed, and migrate without any loss of service, or do we need to cancel completly?
Told you this would take a while, nearly done.
Assuming we cancel with Orange, how soon after we cancel can we sign up with sky?
I've heard 10 days being talked about. Does this mean I have to wait ten days for Orange to cancel the line, sign up, and wait another 10 days for Sky to enable the line? How long are we likely to be without broadband?
As we are LLU does this make any difference to any of the above?
There done, at last. Thanks for any help.
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baillie
