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Standard User XRaySpeX
(knowledge is power) Wed 16-Mar-11 20:10:03
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: E7er] [link to this post]
 
In reply to a post by E7er:
my line is capped at 16384 kbps and I should be on 20 Meg
You'd never get 20 Meg on that line, particularly @ NM = 10 dB, which seems to be Orange's norm. Best you could hope for is 15-16 Meg, so it's not Orange capping you but just your line length.

BTW: Don't believe OP had any NTE5 boxes but just old-fashioned non-faceplate sockets.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User shrimper1
(newbie) Wed 16-Mar-11 22:54:54
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: BatBoy] [link to this post]
 
Here are my router internet stats, I provided my speed data @ the request of another forum member ..... E7er??

Internet

Connection status: Connected (1:06:55:03)

Connection mode: Always on
IP address: withheld by me
MAC address: 00:21:04:90:61:A1

Default gateway: 91.104.128.1
Preferred DNS server: 193.36.79.101
Alternate DNS server: 193.36.79.100
Downstream rate: 4093 kbps
Upstream rate: 606 kbps
PPPoE pass-through: Enabled

ADSL Line
Status: Cable connected
Line mode: G.992.5 (ADSL2+)
Maximum line rate: 4093 kbps (downstream) / 606 kbps (upstream)
Noise margin: 29 dB (downstream) / 22 dB (upstream)
Line attenuation: 25 dB (downstream) / 12 dB (upstream)
Output power: 22 dBm (downstream) / 12 dBm (upstream)
Address Translation (NAT)
Status: Enabled

NAT table: No entries
Dynamic DNS
Status: Disabled

Just an observation - should my Dynamic DNS be disabled?

After many fruitless calls to Orange by various members of my family, regarding our poor "up to 20Mb" service, I am tomorrow requesting a MAC number and calling O2 to establish whether they can guarantee a substantially higher ACTUAL line speed, in the region of 10Mb.

Everyone's input has been much appreciated. Thanks.
Standard User shrimper1
(learned) Wed 16-Mar-11 22:59:09
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: zebedeeeeee] [link to this post]
 
Eeeeer, a bit late for that, the 2nd socket and line was removed by OpenReach the other day, at Orange Customer Service's instruction frown
I've today spent £50 on new dual wanda-phone set for the house, I'm really peeeed off with the whole affair!


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Standard User XRaySpeX
(knowledge is power) Thu 17-Mar-11 00:03:38
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: shrimper1] [link to this post]
 
In reply to a post by shrimper1:
calling O2 to establish whether they can guarantee a substantially higher ACTUAL line speed, in the region of 10Mb.
No one can/will guarantee any speeds. Your experience illustrates why.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User BatBoy
(legend) Thu 17-Mar-11 00:46:42
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: shrimper1] [link to this post]
 
Still oddly capped at 4Megs for some reason. Did you try that other router?



______________________________________________________________________________attack_the_post_not_the_poster__________________
Standard User XRaySpeX
(knowledge is power) Thu 17-Mar-11 01:07:33
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: shrimper1] [link to this post]
 
In reply to a post by shrimper1:
Just an observation - should my Dynamic DNS be disabled?
Yes!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User shrimper1
(learned) Thu 17-Mar-11 22:31:21
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: BatBoy] [link to this post]
 
Just found this info @ http://www.kitz.co.uk/adsl/adslchecker.php
At least it gives estimated line speeds for my postcode (further down this detail)
It appears I've been flogging a dead horse all along!

Exchange Information
Exchange: Rayleigh BT Code: EARAY
Location: High Road, SS6 7AA
Distance:- Direct: 525 metres
(appx)* By Road: 805 metres
Status
ADSL enabled: September 29, 2000
DSL Max enabled: March 30, 2006
SDSL enabled : Enabled
21CN due : (PSTN) N/A
21CN WBC (Broadband) Enabled 29.09.09
Broadband Access† Market 3

Available ISPs Other Broadband Technology & LLU Providers
Although your exchange is BT owned, this does not limit you to just BT Broadband and a vast range of ISPs are able to supply you with adsl.
Available ISPs are too numerous to list, but some examples would be: Zen, Plusnet, IDNet, Enta, etc

LLU
AOL Available
Be* Available
C&W/Bulldog RFS date set 31.01.11
Edge Telecom Not available
Homechoice Not available
Lumison Not available
NewNet Not available
Node4 Not available
O2 Available
Orange Available 15.05.08
Pipex Not available
Smallworld Not available
Sky Available 22.08.06
TalkTalk Available
Tiscali Not available
UK Online Available 22.08.06
WB Internet Not available
Zen Not available

Cable
Virgin Media Not available
Smallworld Media Not available

Wireless
EMnet Not available
Kijoma Not available
LTT Broadband Not available
Now Wireless Not available
OnLincolnshire Not available
Orbital/VFast Not available
UrbanWimax Not available

BT Line Speed Estimation

Fixed ADSL: 2048 kbps (2 Mb)
DSL Max: 7500 kbps (7.5 Mb)
21CN WBC : 17000 kbps (17 Mb)
Standard User BatBoy
(legend) Thu 17-Mar-11 22:50:09
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: shrimper1] [link to this post]
 
In reply to a post by shrimper1:
Just found this info @ http://www.kitz.co.uk/adsl/adslchecker.php
At least it gives estimated line speeds for my postcode (further down this detail)
It appears I've been flogging a dead horse all along!
Why do you say that?



______________________________________________________________________________attack_the_post_not_the_poster__________________
Standard User shrimper1
(learned) Thu 17-Mar-11 23:57:28
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: BatBoy] [link to this post]
 
Because this new data I have found states my BT Exchange max line speed is 7500 kbps. Whereas the max download & upload speed recorded when I had router & computer within a metre of the BT master socket was 5112 Kbps. 698 Kbps. This means to my simple mind that I'm not missing 75% of my ISP's max offering of 20Mb, which I'm paying for, but only approx. 30%. Add to this that you don't apparently in practise ever get the "max" supplied anyway, and the problem shrinks further still.
However, it's also pretty obvious that Orange "traffic manage", as my records show that download & upload speeds decrease @ peak usage times.
I've just emailed all this new data to Orange customer service, and hope that they realise that I am quite close to my exchange. As I believe they should still be able to tweak up my actual recorded line speed a bit. I'd also like to think that as I am only one of two Orange customers in my postcode vicinity (according to another net info service that I use), then there is a reasonable chance of an improvement.

Or am I really reliant on BT??? ....................
"Orange financial results indicates 770,000 broadband customers
Thursday 24 February 2011 13:05:12 by John Hunt
The combined companies of T-Mobile and Orange, now part of Everything Everywhere, have released financial results for the nine months ending December 31st 2010, their first annual financial results as a combined company. The main headlines from this in terms of broadband were that Orange home broadband has seen a slow down in the erosion of the fixed-line broadband customer base. This is obviously good news as Orange have been on a steady decline over the last couple of years. Comparing to the end of 2009 (896,000), Orange have lost 126,000 fixed line customers, ending 2010 on 770,000. The company expect to be in customer growth in this sector in mid-2011.
Orange of course made a big step in April 2010, announcing that they would be outsourcing their broadband provision to BT, a move which they hoped would help them turn around the broadband side of the business. It will take time for this work to come to fruition, and for customers to see an improved service."

Edited by shrimper1 (Fri 18-Mar-11 00:49:33)

Standard User XRaySpeX
(knowledge is power) Fri 18-Mar-11 00:49:53
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: shrimper1] [link to this post]
 
In reply to a post by shrimper1:
Because this new data I have found states my BT Exchange max line speed is 7500 kbps.
You are really confused! You are not on this:
In reply to a post by shrimper1:
BT Line Speed Estimation
DSL Max: 7500 kbps (7.5 Mb)
You are on LLU ADSL2+. The nearest in that list to your situation is:
In reply to a post by shrimper1:
21CN WBC : 17000 kbps (17 Mb)
which is BT's ADSL2+, not Orange's ADSL2+, but it does agree closely with the estimate I gave you ages ago in your other thread.

You have already been given estimates here based on your actual line stats, not on this BT unreliable database.

You have come seeking help to a BB forum populated by people specialising in the subject, yet in 2 major instances, bandwidth shared by extensions and your line's capability, you have ignored our advice and relied and acted on other's less reliable expertise.

Let's start again!

Did the BT engineer fit a NTE5 split-faceplate master socket? If so, would you get your router stats by plugging into the hidden test socket behind the faceplate, with all phones and any Sky box type things completely disconnected?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
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