Let's start again!

Q: Did the BT engineer fit a NTE5 split-faceplate master socket?
Answer: No, he fitted nothing new, all he did was disconnect my upstairs line - although he has left the upstairs socket in situ, and all the wiring, but he assured me it's all disconnected (which it is, as there's no dial tone). He probably knew it was all a complete waste of time, and that I'd soon be requesting it all to be put back how it was.

Q: If so, would you get your router stats by plugging into the hidden test socket behind the faceplate, with all phones and any Sky box type things completely disconnected?
Answer: Well, it's not a NTE5, and I thought I'd previously supplied all the router stats & line speeds, when I moved my computer & router immediately adjacent to my existing master socket/faceplate for the 2 day period (5th & 6th of March 2011). But heigh ho ............... here they are again :-

Router Status as @ 06/03/2011, Time: 21-45
Internet 192.168.1.1

Connection status:
Connected (1:21:57:22)

Connection mode:
Always on

IP address:
91.107.27.136

MAC address:
00:21:04:90:61:A1

Default gateway:
91.107.0.1

Preferred DNS server:
193.36.79.100

Alternate DNS server:
193.36.79.101

Downstream rate:
6139 kbps

Upstream rate:
830 kbps

PPPoE pass-through:
Enabled

ADSL Line

Status:
Cable connected

Line mode:
G.992.5 (ADSL2+)

Maximum line rate:
6139 kbps (downstream) / 830 kbps (upstream)

Noise margin:
23 dB (downstream) / 17 dB (upstream)

Line attenuation:
24 dB (downstream) / 12 dB (upstream)

Output power:
22 dBm (downstream) / 12 dBm (upstream)

Address Translation (NAT)

Status:
Enabled

NAT table:
No entries

Dynamic DNS

Status:
Disabled

I will also move my router & computer back to the faceplate again sometime this weekend when convenient, and replicate the router stats process. I will have to choose a good time, as my wife has run out of patience with all this; she has no problem sending emails, so she does not understand what all the fuss is about

In summary, I was going to request a MAC number from Orange and switch to O2, however I read somewhere some bad reports about O2 as well. So my strategy is now to find out exactly when fibre optic comes on stream for my postcode, and if it's this year, I will sit tight and in the meantime squeeze as much as I can out of Orange
starting with an up to date router - as mine is 2 years old, as we are on a new contract with Orange (commenced last month), with a different family name on it.

Will be in touch over the weekend ......

Hi shrimper1, when you display you router stats do not show your IP Address,
this is information hackers can use…

IP address:

MAC address:

Default gateway:

Preferred DNS server:

Alternate DNS server:

If you don’t get a router out of Orange, buy a BT 2Wire 2700HGV for £30 or less, it’s a fab router.

In reply to a post by shrimper1:

switch to O2, however I read somewhere some bad reports about O2 as well.

O2 LLU is a very good ISP for anyone who does not download enormous amounts (tho' their FUP is higher than Orange's), but is not at all certain that your problems won't follow you to another ISP.

Your downstream rate has increased.
Your noise margin has reduced.
Why not leave it undisturbed a few more days (no rebooting/disconnection) and post your stats again.

In reply to a post by alwall:

Your downstream rate has increased.

No, it didn't because the OP has confused us by last posting 2-week old stats out of order.

In summary, the OP's stats have progressed as follows:

14-Feb-11: Downstream rate: 8187 kbps Noise margin: 17 dB Line attenuation: 25 dB (Looks to me capped @ 8 Meg)
25-Feb-11: OP messed with master socket wiring
25-Feb-11: Downstream rate: 6139 kbps Noise margin: 24 dB Line attenuation: 25 dB
06-Mar-11: Downstream rate: 6139 kbps Noise margin: 23 dB Line attenuation: 24 dB
14-Mar-11: BT removed 2nd extension not used for BB
14-Mar-11: Downstream rate: 4093 kbps Noise margin: 27 dB Line attenuation: 25 dB
16-Mar-11: Downstream rate: 4093 kbps Noise margin: 29 dB Line attenuation: 25 dB

Conclusion: Every time someone plays with the wiring the Sync. goes down & the NM up! Go figure!

I stand corrected........messy!

Let's start again!

Did the BT engineer fit a NTE5 split-faceplate master socket? NO!
If so, would you get your router stats by plugging into the hidden test socket behind the faceplate, with all phones and any Sky box type things completely disconnected?


Following are latest stats (today), from plugging in straight to my master faceplate, with no phones or anything else connected:-

Internet

Connection status: Connected (0:01:17:31)

Connection mode: Always on
IP address: xx.xxx.xxx.xxx (with held)
MAC address: 00:21:04:90:61:A1

Default gateway: 91.104.128.1
Preferred DNS server: 193.36.79.100
Alternate DNS server: 193.36.79.101
Downstream rate: 3769 kbps
Upstream rate: 279 kbps
PPPoE pass-through: Enabled

ADSL Line
Status: Cable connected
Line mode: G.992.5 (ADSL2+)
Maximum line rate: 3769 kbps (downstream) / 279 kbps (upstream)
Noise margin: 11 dB (downstream) / 6 dB (upstream)
Line attenuation: 46 dB (downstream) / 50 dB (upstream)
Output power: 21 dBm (downstream) / 11 dBm (upstream)
Address Translation NAT)
Status: Enabled

NAT table: No entries
Dynamic DNS
Status: Disabled
-------------------------------------------------------------------------------------------------
Also, I recorded the Stats when Router @ computer back in situ just now (in my lounge, some 20 metre cable length from faceplate):-
Internet

Connection status: Connected (0:00:27:04)

Connection mode: Always on
IP address: xx.xxx.xxx.xxx (with held)
MAC address: 00:21:04:90:61:A1

Default gateway: 91.107.0.1
Preferred DNS server: 193.36.79.100
Alternate DNS server: 193.36.79.101
Downstream rate: 4093 kbps
Upstream rate: 606 kbps
PPPoE pass-through: Enabled

ADSL Line
Status: Cable connected
Line mode: G.992.5 (ADSL2+)
Maximum line rate: 4093 kbps (downstream) / 606 kbps (upstream)
Noise margin: 29 dB (downstream) / 21 dB (upstream)
Line attenuation: 25 dB (downstream) / 12 dB (upstream)
Output power: 22 dBm (downstream) / 12 dBm (upstream)
Address Translation (NAT)
Status: Enabled

NAT table: No entries
Dynamic DNS
Status: Disabled

These two sets of numbers don't make sense to me, as the line rate looks better furthest away from the faceplate ????

There's something peculiar with the 1st set of stats:

In reply to a post by shrimper1:

Line attenuation: 46 dB (downstream) / 50 dB (upstream)

Down Attn has nearly doubled and Up Attn, has quadrupled. Up is usually 1/2 of Down. Can you try it again in case it is a rogue reading?

I think your the stats fell apart immediately after you disconnected wires inside the socket. Something is really screwing up the noise margin side generally - probably a loose wire touching something important.

I think you need to re-open the socket and tell us what wires you disconnected and what you still have connected, and to open it slowly and try to see if I'm right about something touching as you pull it away.

In reply to a post by XRaySpeX:

I think your the stats fell apart immediately after you disconnected wires inside the socket. Something is really screwing up the noise margin side generally - probably a loose wire touching something important.

I think you need to re-open the socket and tell us what wires you disconnected and what you still have connected, and to open it slowly and try to see if I'm right about something touching as you pull it away.

A couple of photographs of the inside of the socket would be interesting to see.

In reply to a post by burakkucat:

In reply to a post by XRaySpeX:

I think your the stats fell apart immediately after you disconnected wires inside the socket. Something is really screwing up the noise margin side generally - probably a loose wire touching something important.

Sorry to report, just opened the faceplate and everything was how I left it, nothing was touching.

I think you need to re-open the socket and tell us what wires you disconnected and what you still have connected, and to open it slowly and try to see if I'm right about something touching as you pull it away.

Some days ago, I disconnected all other wires, leaving the white with some blue fleck wire connected to #5; and the blue with some white fleck wire connected to #2. All the disconnected wires were bent back in the opposite direction to the faceplate, and folded back up the sleeve carrying all the wires, so that there would be no accidental contact with the faceplate, when screwed back up.

A couple of photographs of the inside of the socket would be interesting to see.

I've taken a pic of open back plate, and one of the inside of the plate cover showing the ring capacitor, and the two wires that are still connected. I'll display them on here when I find out how to. I also kept a note of what wires went where b4 disconnecting them, so will be easy to reconnect if I have to.