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Administrator MrSaffron
(staff) Thu 24-Mar-11 14:46:06
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: XRaySpeX] [link to this post]
 
The key is where the blue pair are connected to the external BT cabling, since the white sheathed cable is internal cable, usually a bit of black cable will enter the property from the outside.

Am guessing that your ADSL is now coming over one leg of the blue pair, that can produce funky attenuation readings. Does the telephone work in the socket?

Though from my quick look back at earlier stats, the balance between upstream and downstream attenuation was odd, usually upstream attenuation is approx half that of downstream attenuation, and in the stats you have posted so far it is nothing like this.

Alas too many engineers who visit simply concentrate on it working or not working, not on getting the best from the line that is possible.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User XRaySpeX
(knowledge is power) Thu 24-Mar-11 15:08:22
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
usually upstream attenuation is approx half that of downstream attenuation, and in the stats you have posted so far it is nothing like this.
Only in 1 set out of 7; 1st of: http://forums.thinkbroadband.com/freeserve/t/3983717...

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 16 Meg LLU BB
Standard User shrimper1
(learned) Sun 27-Mar-11 13:52:42
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: shrimper1] [link to this post]
 
In reply to a post by shrimper1:
In reply to a post by BatBoy:
Bit small, and you dont need the [IMG] tags.

What colours are the 2 wires in pic 2?


as mentioned previously ..........
Some days ago, I disconnected all other wires, leaving the "white with some blue fleck" wire connected to #5; and the "blue with some white fleck" wire connected to #2. All the disconnected wires were bent back in the opposite direction to the faceplate, and folded back up the sleeve carrying all the wires, so that there would be no accidental contact with the faceplate, when screwed back up.

From my own gut feeling, and maybe some others on here ............
(a) I think I should reconnect all the wires I disconnected, as I had better upload/download speeds prior to disconnecting "bell" wires etc.
(b) Insist on a new router from Orange, as mine is 2 years old, and it's only a month or so that's elapsed since starting a new Orange contract in another family name.

Unless anyone else has any better advice. Thanks.

p.s. I thought the pics come up small on the recommended site, when on my camera's software they appear humungus!


My BT Faceplate wires were all reconnected 2 days ago, the phone works (it's never been affected) and the change back to fully wired faceplate, does not seem to have impacted on my line speed.
Here are my router stats taken after putting everything back together as it was in the beginning:-

25/03/2011 02:52
Internet
Connection status: Connected (0:00:04:19)
Connection mode: Always on
IP address: xxxxxxxxxxx
MAC address: xxxxxxxx
Default gateway: 91.107.0.1
Preferred DNS server: 193.36.79.100
Alternate DNS server: 193.36.79.101
Downstream rate: 4093 kbps
Upstream rate: 606 kbps
PPPoE pass-through: Enabled
ADSL Line
Status: Cable connected
Line mode: G.992.5 (ADSL2+)
Maximum line rate: 4093 kbps (downstream) / 606 kbps (upstream)
Noise margin: 26 dB (downstream) / 21 dB (upstream)
Line attenuation: 25 dB (downstream) / 12 dB (upstream)
Output power: 21 dBm (downstream) / 12 dBm (upstream)
Address Translation (NAT)
Status: Enabled
NAT table: No entries
Dynamic DNS
Status: Disabled

Here are my recent speed test results :-

Before & after:
Date Day Downstream Upstream IP Address Connection
27/03/11 13:39 Sun 3194 Kbps 378 Kbps xxxxxxxx my home DSL
27/03/11 12:30 Sun 2913 Kbps 353 Kbps xxxxxxxx my home DSL
26/03/11 23:10 Sat 3340 Kbps 399 Kbps xxxxxxxx my home DSL
26/03/11 20:18 Sat 3351 Kbps 399 Kbps xxxxxxxx my home DSL
26/03/11 02:36 Sat 3307 Kbps 398 Kbps xxxxxxxx my home DSL
25/03/11 03:32 Fri 3284 Kbps 510 Kbps xxxxxxxx my home DSL
25/03/11 02:46 Fri 3333 Kbps 509 Kbps xxxxxxxx my home DSL
25/03/11 02:32 Fri 3343 Kbps 510 Kbps xxxxxxxx my home DSL
25/03/11 01:21 Fri 3312 Kbps 509 Kbps xxxxxxxx my home DSL
25/03/11 00:16 Fri 3341 Kbps 510 Kbps xxxxxxxx my home DSL
23/03/11 23:21 Wed 3334 Kbps 506 Kbps xxxxxxxx my home DSL

We are now of to Oz for 3 weeks, visiting relatives, so will be back online about
19-04-2011 smile


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Standard User shrimper1
(learned) Sat 16-Apr-11 10:47:01
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: XRaySpeX] [link to this post]
 
Hi Xray, We're just back from Oz, and as you were very supportive in a proactive way with our Broadband speed issue, thought I'd share with you, what appears to be a major improvement to our Orange broadband speed. I realise that this improvement is subject of another more recent thread, but here's some hot off the press speed results this morning ..... with the last reading taken before our trip, as a comparison.

Date Day Downstream Upstream IP Address Connection
16/04/11 10:15 Sat 7647 Kbps 329 Kbps 2.25.xxx.xxx my home DSL
16/04/11 10:08 Sat 7132 Kbps 329 Kbps 2.25.xxx.xxx my home DSL
16/04/11 09:29 Sat 8548 Kbps 328 Kbps 2.25.xxx.xxx my home DSL
27/03/11 13:39 Sun 3194 Kbps 378 Kbps 91.xxx.xxx.xx my home DSL

I see that our IP address has changed to a completely different config., so I guess we must be now on this new Orange Bband package.

On the minus side, the connection appears to go down, but reconnects OK, when closing internet explorer and opening again.

Is this proof, that if you moan long and loud enough, that an ISP finally does something positive? smile
Standard User XRaySpeX
(knowledge is power) Sat 16-Apr-11 12:44:44
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: shrimper1] [link to this post]
 
In reply to a post by shrimper1:
Is this proof, that if you moan long and loud enough, that an ISP finally does something positive? smile
Doubt it! Just seems you have been swallowed up in Orange's grand plan to switch all us LLU users to BT 21CN WBC (if that's what you refer to). I'm due to move on Tues. frown

But what your router stats now? Please remember that these are always more important and indicative than speed tests and should always be supplied with contemporaneous speed tests to put the latter into context.

EDIT: I note that your UP Speeds have gone down frown

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB

Edited by XRaySpeX (Sat 16-Apr-11 12:46:45)

Standard User shrimper1
(learned) Sat 16-Apr-11 13:13:30
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: XRaySpeX] [link to this post]
 
Connection status: Connected (3:22:58:16)
Connection mode: Always on
IP address: 2.25.xxxxxxxxx
MAC address: xxxxxxxxx
Default gateway: 213.1.112.49
Preferred DNS server: 193.36.79.100
Alternate DNS server: 193.36.79.101
Downstream rate: 18305 kbps
Upstream rate: 1168 kbps
PPPoE pass-through: Enabled
ADSL Line
Status: Cable connected
Line mode: G.992.5 (ADSL2+)
Maximum line rate: 18305 kbps (downstream) / 1168 kbps (upstream)
Noise margin: 3 dB (downstream) / 6 dB (upstream)
Line attenuation: 22 dB (downstream) / 12 dB (upstream)
Output power: 22 dBm (downstream) / 12 dBm (upstream)
Address Translation (NAT)
Status: Enabled
NAT table: No entries
Dynamic DNS
Status: Disabled

MASSIVE CHANGE to NOISE MARGIN & MAX LINE RATE smile
Standard User XRaySpeX
(knowledge is power) Sat 16-Apr-11 14:07:27
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: shrimper1] [link to this post]
 
Stats very good, but that begs the Q as to why your speedtests are so low. Should be getting about 15 Meg throughput.

Could be greater contention on BT network. Does not bode well for my switch to WBC on Tues. frown

Please run BT Speedtester to get your IP Profile.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB
Standard User shrimper1
(learned) Sat 16-Apr-11 16:00:20
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: XRaySpeX] [link to this post]
 
There was lots more info from running http://speedtester.bt.com/

However, IP Profile for my line is - 9000 Kbps

Upstream Rate IP profile on your line is - 664 Kbps

Do you want the complete readout?

BTW, thanks for the link to another tool.

Edited by shrimper1 (Sat 16-Apr-11 16:04:27)

Standard User XRaySpeX
(knowledge is power) Sat 16-Apr-11 16:08:47
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: shrimper1] [link to this post]
 
In reply to a post by shrimper1:
However, IP Profile for my line is - 9000 Kbps
That;s the only relevant extra info. you get out of BT speedtester. It explains why your speed tests are so low; they are limited by your IP Profile. You have just got to hope that it increases during its learning period.

That tool is only pertinent for BT systems; does not run on LLU.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB
Standard User shrimper1
(learned) Sat 16-Apr-11 17:40:27
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Re: BT old wiring HALVES my Orange Broadband speed!


[re: XRaySpeX] [link to this post]
 
Thanks for the feedback, much appreciated.

BTW, I just ran another stats check:

ADSL Line
Status: Cable connected
Line mode: G.992.5 (ADSL2+)
Maximum line rate: 9106 kbps (downstream) / 664 kbps (upstream)
Noise margin: 16 dB (downstream) / 17 dB (upstream)
Line attenuation: 24 dB (downstream) / 13 dB (upstream)
Output power: 21 dBm (downstream) / 11 dBm (upstream)

The noise margin numbers have changed substantially compared to reading earlier today:

Noise margin: 3 dB (downstream) / 6 dB (upstream)

D'ya think I should question this with Orange?

Overall all though, it appears the recent action taken by Orange has improved my lot!
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