Is this a positive turning point?

Date Day Downstream Upstream

21/07/11 10:52 Thu 11388 Kbps 905 Kbps

compared to:

14/03/11 15:59 Mon 2639 Kbps 479 Kbps

And your Router Stats and IP Profile from BT Speedtester are?

Looks like 21CN WBC has been good to you. Took Orange 3 months before I got as good as LLU

Router Stats:-
Internet
Connection status: Connected (0:00:34:12)
Connection mode: Always on
IP address: 2.28.78.135
MAC address: xx
Default gateway: 213.1.112.49
Preferred DNS server: 193.36.79.100
Alternate DNS server: 193.36.79.101
Downstream rate: 14330 kbps
Upstream rate: 1134 kbps
PPPoE pass-through: Enabled
ADSL Line
Status: Cable connected
Line mode: G.992.5 (ADSL2+)
Maximum line rate: 14330 kbps (downstream) / 1134 kbps (upstream)
Noise margin: 3 dB (downstream) / 5 dB (upstream)
Line attenuation: 23 dB (downstream) / 12 dB (upstream)
Output power: 21 dBm (downstream) / 12 dBm (upstream)
Address Translation (NAT)
Status: Enabled
NAT table: No entries
Dynamic DNS
Status: Disabled

BT Speedtester:-
1. Best Effort Test: -provides background information.
Download Speed
9871 Kbps

0 Kbps 21000 Kbps
Max Achievable Speed

Download speed achieved during the test was - 9871 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :14328 Kbps(DOWN-STREAM), 1160 Kbps(UP-STREAM)
IP Profile for your line is - 11000 Kbps

Upload Speed
968 Kbps

0 Kbps 1160 Kbps
Max Achievable Speed
Upload speed achieved during the test was - 968 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1160 Kbps
We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance.

Hope this is OK for you .................. thanks for your interest.

Nevertheless, your Sync is low; line is capable of 19 Meg. Also your NM is suspiciously low @ 3 dB.

PS: You should blank out your IP addy, for safety sake. Only need to post "ADSL Line" to "Output power" lines of Siemens router stats..

Thanks for advice regarding IP, I thought it was only the MAC ad that was vulnerable. Anyway, I contacted Orange last night, as my connection kept dropping out, and for once they were extremely helpful ! I was advised to reset the router, via the rear aperture, and it immediately cleared up the connection prob. Also my upload and downloead speeds are heading north again, which makes sense as a permanent connection can only help with an acceptable line speed. Perhaps I may now get near the 19Meg line speed you mentioned
I'll let things settle down for 24 hours, then post you my updated stats, hopefully it will be good news !

http://www.thinkbroadband.com/speedtest/results/id/1...

above is my latest thinkbroadband speed test - it's dreadful!

I have also lost connection again this afternoon - so much for the euphoria of yesterday's Orange tekkie assistance

One thing is really strange - when I do a speed test via Orange @ the same time as I perform one on thinkbroadband, I get the following result:-

7/24/2011 7:13 PM GMT 2.25.183.111 7.27 Mb/s 0.48 Mb/s 26 ms London ~ 50 mi

which is approx 6 Meg faster download speed than thinkbroadband's reading !

It's all very confusing, or one of these speed monitoring sources is telling porkies!

At the same time? Or just within a short time of each other?

24/07/11 20:05 Sun 1985 Kbps 482 Kbps (thinkbroadband reading)

7/24/2011 7:13 PM GMT 7.27 Mb/s 0.48 Mb/s 26 ms London (SPEEDTEST.net reading)

These two readings were actually 8 minutes apart, both upload speeds are the same, but SPEEDTEST's download speed is 3.66 times thinkbroadband's!

BTW, there is an hour's diff between the two organisations' clocks - Orange's SPEEDTEST.net not being on British summer time being the answer?

In reply to a post by shrimper1:

24/07/11 20:05 Sun 1985 Kbps 482 Kbps (thinkbroadband reading)

7/24/2011 7:13 PM GMT 7.27 Mb/s 0.48 Mb/s 26 ms London (SPEEDTEST.net reading)

These two readings were actually 8 minutes apart, both upload speeds are the same, but SPEEDTEST's download speed is 3.66 times thinkbroadband's!

BTW, there is an hour's diff between the two organisations' clocks - Orange's SPEEDTEST.net not being on British summer time being the answer?

Try the speedtest at www.giganews.com - that's also very reliable and you might get an idea which of the two is telling porkies.

just run a connection speed check @ http://www.giganews.com/performance.html
my connection speed was 1226 Kbps

thinkbroadband's current result 1149.96 Kbps @ http://www.thinkbroadband.com/speedtest/results/id/1...

Orange "SPEEDTEST.NET" was 3560 Kbps @ :
http://www.speedtest.net/result/1401837149.png

Again Orange's recommended one is 3 times faster than the other two .............. it makes one think