After having extensive email and phone dialogue with Orange ............ they agreed to send us a new router last week. We now have a NETGEAR N150 Wireless ADSL2 + Modem Router DGN 10005P. This replaced a SIEMENS Gigaset 572.
Initially with the new router I was getting 10 Meg Download & 2 Meg Upload. My current router stats are:
ADSL Link Connection Speed - Downstream 12984 Kbps Upstream 1110 Kbps
Line Attenuation 22.4 dB 0.0 dB
Noise Margin 10.6 dB 5.5 dB
The best download speed recorded today/tonight = 2 Meg
Upload = 1 Meg
This smacks of a Tel Exchange or Orange problem, as the new router was performing well up to Thursday, then today/tonight the rot set in!
Also we had BT engineers here two weeks ago, as our phone went dead, but our broadband still worked. The BT Engineer found a fault up the road from us, fixed it, then everything was back to normal.
If anyone has any advice or theories plse post to this thread.
Obviously I will be on to Orange Customer service Saturday morning, to see what they've got to say!
BTW, my Rayleigh Exchange "SamKnows" shows:
ADSL status: Enabled as of 30/09/2000
ADSL Max status: Enabled as of 31/03/2006
SDSL status: Enabled as of 21/08/2005
21CN WBC status: Enabled
Also checked BT Planned Engineering Work website, and nothing shown for Rayleigh.