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Standard User shrimper1
(regular) Thu 01-Sep-11 13:33:45
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An all time low! - Upload is higher than Download??


[link to this post]
 
ADSL Link Downstream Upstream

Connection Speed 256 Kbps 540 Kbps

Line Attenuation 23.0 dB 12.1 dB
Noise Margin 37.6 dB 20.4 dB

Speed Down 131.39 Kbps ( 0.1 Mbps )
Speed Up 450.84 Kbps ( 0.4 Mbps

BT's Broad Band latest offer, with free hub, is looking very tempting ?
Standard User hairybarsteward
(newbie) Thu 01-Sep-11 14:41:10
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
Hi shrimper1,
Your Noise Margin is very high which would explain the low speeds, contact Orange as I suggested and include these readings. Something very similar happened to me and through the executive office Orange arranged for BT engineers to visit my house, the street cabinet and the exchange, this resulted in a manual reset of my line which reduced my Noise Margin from 17dB to 5dB and as a result my speeds have doubled.

Live fast, Die ...Auld!!
Administrator MrSaffron
(staff) Thu 01-Sep-11 16:00:45
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
Since noise margin is well above any targets that DLM systems set, looks like modem disconnected due to noise (e.g. storm) and has stayed at the slow speed (normal behaviour) an off then on to resync it may well improve sync speeds.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User shrimper1
(regular) Sun 04-Sep-11 17:25:39
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Re: An all time low! - Upload is higher than Download??


[re: MrSaffron] [link to this post]
 
Router Stats:-

ADSL Link Downstream Upstream
Connection Speed 6656 Kbps 828 Kbps
Line Attenuation 22.4 dB 11.8 dB
Noise Margin 19.1 dB 12.9 dB

Speeds:

http://www.thinkbroadband.com/speedtest/results/id/1...

Not moaning, speed is gradually improving this afternoon, but stats still show noise ..... yes?
Standard User shrimper1
(regular) Mon 05-Sep-11 13:10:58
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
My latest router stats, and BT speed test are below - the latter indicates a dip in download speed from last reading (01-13a.m.) of 4451 Kbps, but hopefully the trend will still be up. Should I settle for a 5 Meg download speed when our ISP (Orange) contract says up to 20 Meg Home service, or can/will my local Exchange continue to increase my d/load speed profile? I am only 475 metres away as the crow flys! Thanks in advance for any comments.

ADSL Link --------------- Downstream Upstream
Connection Speed--------- 5048 Kbps 492 Kbps
Line Attenuation--------------- 2.9 dB 12.1 dB
Noise Margin--------- -------- 24.1 dB 21.2 dB

Download speed achieved during the test was - 3660 Kbps IP Profile for your line is - 4000 Kbps
For your connection, the acceptable range of speeds is 1200-4000 Kbps.
Upload Speed = 373 KbpsUpstream Rate IP profile on your line is - 492 Kbps
Additional Information:
Your DSL Connection Rate :5048 Kbps(DOWN-STREAM), 492 Kbps(UP-STREAM)
Standard User XRaySpeX
(knowledge is power) Mon 05-Sep-11 14:52:38
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
How come your Down Attn. has dropped from 23 to 3 dB? Have you moved right into the exchange, or have you mislaid something in the paste (most likely)?

Whatever the crow thinks, your line is about 1.6 Km and is capable of 19 Meg.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
Standard User lumsbc
(newbie) Mon 05-Sep-11 19:17:32
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Re: An all time low! - Upload is higher than Download??


[re: XRaySpeX] [link to this post]
 
Good evening, everybody! I am new to the forum and i joined because of a very similar problem at the very same time. Since 1 Sept, i saw the speeds drop as well as the connection. I have the feeling that it has all to do with change Orange made three months ago from LLU to 21CN or WBC in my area [Lancaster, UK]. Ever since the speed (which used to be a stable 7Mb - such as it was when i signed up with them over 15 months ago) is all over the place and has been dropping to 2Mb (which is what the IP Profile now shows consistently). But for some periods it was 10-12Mb (which was excellent).

the line stats from this livebox router i have - and it speaks in a very funny language. Its db readings are in the hundreds; for example, just now i get the following: UpstreamNoiseMargin 72 and DownstreamNoiseMargin 238. On another forum, someone suggested this ought to be read with a decimal point to tens - i.e. 7.2db and 23.8 db. UpstreamAttenuation 185 - should i read 18.5db? DownstreamAttenuation 330 - that might mean 33db. I am 1.4km away from the exchange and it seems i should be getting 11.5Mb or so - perhaps a little less.

A test i ran just now on bt speedtester reads:

Download speedachieved during the test was - 1732 Kbps; Upload speed achieved during the test was - 603 Kbps
For your connection, the acceptable range of speeds is 800-2000 Kbps.
Additional Information: Your DSL Connection Rate :2207 Kbps(DOWN-STREAM), 728 Kbps(UP-STREAM)
IP Profile for your line is - 1946 Kbps

They cannot seem to be able to sort it out whilst knowing full well (i feel) what the problems are really... They will now send an engineer out tomorrow (6 Sept) to check at the exchange and perhaps at my place too - but it seems to be a systemic issue rather than one to do with my property (where nothing at all has changed for years - one user, one line, one socket, etc.).

Since i know very little about the technical aspects, i wonder what i should do? Any suggestions much appreciated.

thank you.

Bogdan
Standard User vf12vf
(learned) Mon 05-Sep-11 20:37:38
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Re: An all time low! - Upload is higher than Download??


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
How come your Down Attn. has dropped from 23 to 3 dB? Have you moved right into the exchange, or have you mislaid something in the paste (most likely)?

Whatever the crow thinks, your line is about 1.6 Km and is capable of 19 Meg.


I think Orange have dropped everyones down atn to around the 3db mark, thats what mine is now and gives me a stable 18mb or so connection..right now the noise margin is 1.6db with now tweaking.....
Standard User XRaySpeX
(knowledge is power) Mon 05-Sep-11 22:19:35
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Re: An all time low! - Upload is higher than Download??


[re: vf12vf] [link to this post]
 
In reply to a post by vf12vf:
I think Orange have dropped everyone's down atn to around the 3db mark
How? By shortening their lines or by replacing the copper by fibre? It's physically impossible! My attenuation certainly hasn't changed from its permanent 26 dB.

Surely you mean Target NM? That's all they can play with.

EDIT: I've seen your stats elsewhere. You are getting 18 Meg on a 24.5 dB attn., which is consistent.

You are talking thro' your hat!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC

Edited by XRaySpeX (Mon 05-Sep-11 22:25:11)

Standard User hairybarsteward
(newbie) Tue 06-Sep-11 13:25:40
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
Hi Shrimper1,
Yep still a lot of noise, ask Orange to have BT look into this as I am around 4km from my exchange and I get the following

Connection Speed 5280 (Down) 448 (Up)
Line attenuation 52.7dB 28dB
Noise Margin 5.9dB 21dB

I only got these by insisting that Orange get in contact with BT. This eventually happened and my line that "Would only ever support up to 2Meg" now runs at 4.2 peak speed.

Live fast, Die ...Auld!!
Standard User shrimper1
(regular) Wed 07-Sep-11 02:02:10
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Re: An all time low! - Upload is higher than Download??


[re: hairybarsteward] [link to this post]
 
Thanks for all your recent comments, and I'm pleased to say that I have BT man coming to check my wiring & line to the local exchange tomorrow morning (sorry today morning!) - sent by Mr Orange !
I'm probably getting yet another new router from them as well, as the wifi from this one is pants! Well that's my son's cleanest comment about it wink

Xray will love or hate me for this one ................ on checking yesterday why I don't have a hidden socket behind my so called BT master socket, I found a funny old oblong shaped small junction box near the ceiling of my front porch - wot's the betting that it is my MASTER SOCKET? ............. and that my wiring on "the outside" is a pile of poo?
Standard User XRaySpeX
(knowledge is power) Wed 07-Sep-11 14:50:27
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
Good luck!

That junction box is just that. You should still have a master socket on the house side of it.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
Standard User shrimper1
(regular) Wed 07-Sep-11 18:58:30
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Re: An all time low! - Upload is higher than Download??


[re: hairybarsteward] [link to this post]
 
Eternally grateful to hairybarsteward's recent recommendation, and not to mention XraySpex for sharing his Bband knowledge and his longstanding support & advice ................. we now have, after said "free" BT Engineer's visit, a new BT socket with built in filter smile
........... and yet another Router arrived today while Mr BT was here - it's an Orange Livebox, so with all fixes in place the first speeds recorded (with the BT Engineer looking over my shoulder) were: 2.9 Meg D/load & 0.7 Upload. Mr BT said "that's better than you had, but I don't see it going above 6 Meg download" A couple of hours later it's now ..........

" Test1 comprises of two tests

1. Best Effort Test: -provides background information.
Download Speed
12829 Kbps

Max Achievable Speed
21000 Kbps
Download speed achieved during the test was - 12829 Kbps
For your connection, the acceptable range of speeds is 4000-21000 Kbps.
Additional Information:
Your DSL Connection Rate :16064 Kbps(DOWN-STREAM), 1088 Kbps(UP-STREAM)
IP Profile for your line is - 14000 Kbps

2. Upstream Test: -provides background information.
Upload Speed 879 Kbps

Max Achievable Speed 1088 Kbps

>Upload speed achieved during the test was - 879 Kbps
Additional Information:
Upstream Rate IP profile on your line is - 1088 Kbps

We were unable to identify any performance problem with your service at this time.
It is possible that any problem you are currently, or had previously experienced may have been caused by traffic congestion on the Internet or by the server you were accessing responding slowly.
If you continue to encounter a problem with a specific server, please contact the administrator of that server in the first instance."

And to avoid a reprimand off Xray, here are the router stats:

ModulationType ADSL_2plus; LinkType PPPoA; DataPath Fast
Upstream Attenuation 120 Downstream Attenuation 240
Upstream NoiseMargin 56 Downstream NoiseMargin 61
Upstream MaxRate 4293747263 Downstream MaxRate 16064
Upstream CurrRate 1088 Downstream CurrRate 16064
Upstream Power 125 Downstream Power 233
UpTime 21465

So Mr BT would have been ecstatic, if he'd hung around smile

Only blot on the landscape, is I can't get my wifi computer upstairs to connect to this router, but a phone call after dinner to Orange Customer Support should put that right wink
Standard User XRaySpeX
(knowledge is power) Wed 07-Sep-11 19:16:21
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
That's more like it & a whole different kettle of fish smile

Lat's hope it stays like that or even improves a bit.

What was your old router? Looks like a Netgear. Might be worth trying that if you were happier with the wireless and it's probably the wiring changes that improved things.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
Standard User shrimper1
(regular) Wed 07-Sep-11 20:00:49
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Re: An all time low! - Upload is higher than Download??


[re: XRaySpeX] [link to this post]
 
Cheers Xray! .......... the "old" router was/is a NETGEAR N150 Wireless ADSL2+ Modem Router DGN1000SP. At least it had an external aerial, this White Livebox must have an internal one, it's that or the security software that's preventing contact with my old Packard Bell computer upstairs. If my son gets his new Dell laptop wifi going when he gets in from work, it may crack my little remaining problem.
p.s. I still have as well an Orange SIEMENS router and an old D Link router that I purchased some years ago ........... must be careful we don't become a modem day Steptoe & Son smile
Standard User hairybarsteward
(newbie) Thu 08-Sep-11 15:01:20
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
Hi shrimper1,
It may be that your old Packard Bell only supports WPA-PSK or WEP and not WPA2-PSK. Orange also sent me a Livebox despite me specifically telling them that anything without the 4 RJ45 ports on the back was useless, the tech guy (Rob) also claimed that the Livebox would handle wireless streaming of HD Video with no problems at all.....
Hence my stance of bothering the Executive Office when faults need resolving because Orange staff just make it up as they go along.

Glad to hear your speeds are better and the Netgear wireless does perform much better with the firmware update, not ideal but far better than the state its in when Orange ship it to you.

Live fast, Die ...Auld!!
Standard User shrimper1
(regular) Thu 08-Sep-11 23:32:11
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Re: An all time low! - Upload is higher than Download??


[re: hairybarsteward] [link to this post]
 
You are very informed! I was up to God knows when last night/this morning working out how to get rid of two BT neighbours routers' signal from my upstairs computer's broadband connection (one of the BT's was unsecured), as they were taking first & 2nd priority on my ISP list. I finally found out how to, and also fudged around with the WEP security. It now works fine (well, as best a knackered Packard Bell can), as our standby family computer. It would have helped if one of my family had stayed by the downstairs Livebox to press the wifi button every 10 mins! to make it an earlier night for mewink Guess it improved my fitness though frown
Speeds are still good @ off-peak times but download was only 2.6Meg, with upload 0.9Meg around 8pm tonight. Currently 4.3Meg D/load & 0.9Meg Upload.
My line IP maintains @ 14Meg D/load & 1.1Upload, regardless of time of day - which is encouraging. Thanks once again for all your help & support smile
Standard User E7er
(knowledge is power) Fri 09-Sep-11 00:32:03
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
In reply to a post by shrimper1:
You are very informed! I was up to God knows when last night/this morning working out how to get rid of two BT neighbours routers' signal from my upstairs computer's broadband connection (one of the BT's was unsecured), as they were taking first & 2nd priority on my ISP list. I finally found out how to, and also fudged around with the WEP security. It now works fine (well, as best a knackered Packard Bell can), as our standby family computer. It would have helped if one of my family had stayed by the downstairs Livebox to press the wifi button every 10 mins! to make it an earlier night for mewink Guess it improved my fitness though frown
Speeds are still good @ off-peak times but download was only 2.6Meg, with upload 0.9Meg around 8pm tonight. Currently 4.3Meg D/load & 0.9Meg Upload.
My line IP maintains @ 14Meg D/load & 1.1Upload, regardless of time of day - which is encouraging. Thanks once again for all your help & support smile
Hi Shrimper, to control your home wireless network connections, configure the Windows wireless-zero-configuration programme, you tell the wireless connection where to connect. cool

Wireless Zero Configuration in Windows XP http://www.home-network-help.com/wireless-zero-confi...

WLAN AutoConfig Service in Windows Vista http://www.home-network-help.com/wlan-autoconfig.html

Orange WBC 20 Meg. Sync 11864 kbps Downstream, 1189 kbps Upstream.
Netgear DGN1000 ADSL2+ wireless N 150 Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User ironnapper
(committed) Sun 11-Sep-11 00:48:52
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Re: An all time low! - Upload is higher than Download??


[re: E7er] [link to this post]
 
Orange the biggest bunch of idiots ever, that technical support is unreal.

I seen more technical lumps of jelly!

Is it not about time Ofcom or whoever got them to pull into line, I don't agree with some indian robot reading a script out that is utter garbage!
Standard User XRaySpeX
(knowledge is power) Sun 11-Sep-11 14:22:43
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Re: An all time low! - Upload is higher than Download??


[re: ironnapper] [link to this post]
 
Congratulations! A very helpful contribution!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
Standard User shrimper1
(regular) Tue 20-Sep-11 22:43:23
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
In reply to a post by shrimper1:
ADSL Link Downstream Upstream

Connection Speed 256 Kbps 540 Kbps

Line Attenuation 23.0 dB 12.1 dB
Noise Margin 37.6 dB 20.4 dB

Speed Down 131.39 Kbps ( 0.1 Mbps )
Speed Up 450.84 Kbps ( 0.4 Mbps

BT's Broad Band latest offer, with free hub, is looking very tempting ?


Here we go again, the peak evening speeds grinding to a halt time!
Below are my last few readings throught several days & various times, from thinkbroadband's speed check:-

Speedtest Results
Date Day Downstream Upstream Connection
20/09/11 22:17 Tue 897 Kbps 698 Kbps my home DSL
20/09/11 15:31 Tue 13251 Kbps 696 Kbps my home DSL
20/09/11 00:43 Tue 13273 Kbps 695 Kbps my home DSL
19/09/11 22:05 Mon 1532 Kbps 685 Kbps my home DSL
19/09/11 18:13 Mon 6675 Kbps 694 Kbps my home DSL
19/09/11 00:57 Mon 13241 Kbps 899 Kbps my home DSL
17/09/11 23:52 Sat 8556 Kbps 875 Kbps my home DSL
17/09/11 17:37 Sat 3473 Kbps 891 Kbps my home DSL
17/09/11 11:29 Sat 7609 Kbps 900 Kbps my home DSL
17/09/11 03:26 Sat 13268 Kbps 696 Kbps my home DSL
16/09/11 02:38 Fri 13132 Kbps 695 Kbps my home DSL
15/09/11 12:00 Thu 13237 Kbps 695 Kbps 2.25.183.101 my home DSL
14/09/11 23:39 Wed 2732 Kbps 696 Kbps 2.25.183.101 my home DSL
14/09/11 22:57 Wed 1362 Kbps 676 Kbps 2.25.183.101 my home DSL
14/09/11 00:36 Wed 13249 Kbps 695 Kbps 2.25.183.101 my home DSL
13/09/11 14:52 Tue 13082 Kbps 695 Kbps 2.25.183.101 my home DSL
13/09/11 02:02 Tue 13201 Kbps 694 Kbps 2.25.183.101 my home DSL
12/09/11 19:16 Mon 3052 Kbps 695 Kbps 2.25.183.101 my home DSL

Come to the conclusion that this is a case of put up with what you get, is what you pay for, or vote with yer feet & wallet to get better speeds 24/7 ............. if that's possible from my local BT exchange.
The other alternative is wait for Fibre Optic to be connected up, as all our area's "cabinets" have been stuffed with the new copper for nearly a year now! Hope FO is not going to be a white elephant, when everyone has it, and we all bang on @ the same time in the evening; I'm just a natural pessimist frown
Administrator MrSaffron
(staff) Wed 21-Sep-11 12:08:41
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Re: An all time low! - Upload is higher than Download??


[re: shrimper1] [link to this post]
 
If everyone continues to pay the same low price for broadband, then yes evening congestion will continue, just not be present until those networks are near to full

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User XRaySpeX
(knowledge is power) Wed 21-Sep-11 14:03:19
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Re: An all time low! - Upload is higher than Download??


[re: MrSaffron] [link to this post]
 
But everyone doesn't! Orange are losing customers.

I have never experienced evening congestion / slow-down on Orange LLU or WBC.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
Administrator MrSaffron
(staff) Wed 21-Sep-11 14:39:06
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Re: An all time low! - Upload is higher than Download??


[re: XRaySpeX] [link to this post]
 
Perhaps Orange LLU never got close to its planned size...similar with WBC new network etc

IPStream is 11 years old, and might not be being upgraded as much as it used to be, now that the effort is on WBC.

Also congestion can be very exchange based, so because one person on ISP seems none, does not imply everyone else will.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User XRaySpeX
(knowledge is power) Wed 21-Sep-11 14:44:11
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Re: An all time low! - Upload is higher than Download??


[re: MrSaffron] [link to this post]
 
I make no such inference!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
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