Hi, after the router factory reset have you configured the router with the correct settings for Orange home broadband?
ATM Encapsulation: VC-Mux
Connection Type: PPPoA
Username: [email protected]
MTU Size: 1492
If you are connected with WBC use MTU: 1500
DNS Primary Server: 18.104.22.168
DNS Secondary Server: 22.214.171.124