Broadband speed Problem

I am getting 2.5mbs but my line should be able to take 3 times that can anyone help me , I am a newbie so please go easy on my if I get anything wrong.


Line Status --- SHOWTIME
Link Type --- Fast Path
Operation Mode Automatic G992.1(G.DMT)
Data Rate Information:
Stream Type Actual Data Rate
Upstream 288 (Kbps.)
Downstream 2272 (Kbps.)
Defect/Failure Indication:
Operation Data Upstream Downstream
Noise Margin 27.0 dB 31.9 dB
Line Attenuation 18.5 dB 31.5 dB
Indicator Name Near End Indicator Far End Indicator
Output Power 10.8 dBm 16.6 dBm
Fast Path FEC Correction 0 0
Interleaved Path FEC Correction NA NA
Fast Path CRC Error 504 36
Interleaved Path CRC Error NA NA
Loss of Signal Defect 0 0
Fast Path HEC Error STR 270 11
Interleaved Path HEC Error NA NA
Error Seconds 398 0

You are running on a 2 Meg Fixed connection.

What exchange?