how much to leave orange

I am on a 24 month mobile phone contract with Orange which ends next month and I will be moving to another provider. I also have a 18 month broadband and phone contract with Orange which ends in 3 months time. Does anyone know how much it would cost me to cancel this contract has I am moving house next month and don't want to transfer this Orange contract to my new address with the possibility of starting a new contract.

3 months total fees less some unspecified something as in:

In reference to www1.orange.co.uk/homebroadbandcharges/:

Cancelling within contract period
£ variable - you will be charged for the total number of months remaining on your package e.g. if you pay £10 a month for your package and you have 6 months left on your contract you would be charged £60 (minus any costs which we no longer incur by not having you as a customer), plus the disconnection fee if you cancel without a MAC code.

which seems to be against OFCOM guidelines.

Do you happen to know , if I moved my broadband and phone package to my new address would my contract start again from fresh ie another 18 month contract.

Yes!

In reference to web.orange.co.uk/documents/ice/termsandconditions/home_network_term...:

5.2 In the event that you Move, and you notify us that you want to receive your existing Service(s) at your New Home then:
5.2.1 we may terminate your current Service(s);
5.2.2 you may be required to reregister for those Service(s) and you may be required to commit to a new contract with a new Minimum Period;
5.2.3 you may require a New Line;
5.2.4 provided that we can meet the conditions set out in Clause 1.1 and that no other technical limitations apply we will activate the Service(s) to your New Home; and
5.2.5 we may also charge you for our administration and set-up costs arising from your Move and a New Line Charge if you require a New Line.

Hello Blindpew0467,

I have spoken to customer services and depending on your current package and what you want to move to, you may not need to start a new contract.

Please call on 0844 873 8586*, or call 150 free from your Orange pay monthly mobile. We�re here from 7am-11pm, every day.

Best Regards


* Calls from an Orange Home Phone are free. Calls from a BT landline or your second line (if you have one) cost 5.1p a minute. Calls from mobiles and other networks may vary. Calls may be monitored and recorded for training purposes.