Terrible Flaky connection

Having been on BeBroadband for a while I foolishly moved to Orange to save money. My connection is terrible now, using a Billion 7800N I can only sync at 224 / 2272 kbps whereas I used to her 800 / 5000 before.

Is this a line or ISP fault, system log:

Jul 10 14:07:38 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:07:44 user kernel: Line 0: ADSL G.992 message exchange
Jul 10 14:07:45 user kernel: Line 0: ADSL link down
Jul 10 14:07:50 user kernel: Line 0: xDSL G.994 training
Jul 10 14:07:59 user kernel: Line 0: ADSL G.992 started
Jul 10 14:08:03 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:08:10 user kernel: Line 0: ADSL link down
Jul 10 14:08:15 user kernel: Line 0: xDSL G.994 training
Jul 10 14:08:24 user kernel: Line 0: ADSL G.992 started
Jul 10 14:08:24 daemon DHCP SERVER: DHCP request from c8:3a:35:c6:4a:76
Jul 10 14:08:24 daemon DHCP SERVER: DHCP ack to c8:3a:35:c6:4a:76
Jul 10 14:08:29 user kernel: Line 0: ADSL link down
Jul 10 14:08:31 daemon DHCP SERVER: DHCPINFORM from 192.168.1.101
Jul 10 14:08:34 user kernel: Line 0: xDSL G.994 training
Jul 10 14:08:34 daemon DHCP SERVER: DHCPINFORM from 192.168.1.101
Jul 10 14:08:43 user kernel: Line 0: ADSL G.992 started
Jul 10 14:08:47 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:08:54 user kernel: Line 0: ADSL link down
Jul 10 14:08:59 user kernel: Line 0: xDSL G.994 training
Jul 10 14:09:08 user kernel: Line 0: ADSL G.992 started
Jul 10 14:09:12 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:09:19 user kernel: Line 0: ADSL G.992 message exchange
Jul 10 14:09:20 user kernel: Line 0: ADSL link down
Jul 10 14:09:25 user kernel: Line 0: xDSL G.994 training
Jul 10 14:09:34 user kernel: Line 0: ADSL G.992 started
Jul 10 14:09:38 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:09:44 user kernel: Line 0: ADSL G.992 message exchange
Jul 10 14:09:45 user kernel: Line 0: ADSL link down
Jul 10 14:09:50 user kernel: Line 0: xDSL G.994 training
Jul 10 14:09:58 user kernel: Line 0: ADSL G.992 started
Jul 10 14:10:03 user kernel: Line 0: ADSL link down
Jul 10 14:10:08 user kernel: Line 0: xDSL G.994 training
Jul 10 14:10:17 user kernel: Line 0: ADSL G.992 started
Jul 10 14:10:21 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:10:28 user kernel: Line 0: ADSL link down
Jul 10 14:10:33 user kernel: Line 0: xDSL G.994 training
Jul 10 14:10:36 user syslog: web: logout (timeout)
Jul 10 14:10:37 user syslog: web: ::ffff:192.168.1.101 login
Jul 10 14:10:42 user kernel: Line 0: ADSL G.992 started
Jul 10 14:10:46 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:10:52 user kernel: Line 0: ADSL link down
Jul 10 14:10:58 user kernel: Line 0: xDSL G.994 training
Jul 10 14:11:06 user kernel: Line 0: ADSL G.992 started
Jul 10 14:11:11 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:11:17 user kernel: Line 0: ADSL link down
Jul 10 14:11:23 user kernel: Line 0: xDSL G.994 training
Jul 10 14:11:31 user kernel: Line 0: ADSL G.992 started
Jul 10 14:11:36 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:11:42 user kernel: Line 0: ADSL link down
Jul 10 14:11:47 user kernel: Line 0: xDSL G.994 training
Jul 10 14:11:56 user kernel: Line 0: ADSL G.992 started
Jul 10 14:12:00 user kernel: Line 0: ADSL link down
Jul 10 14:12:06 user kernel: Line 0: xDSL G.994 training
Jul 10 14:12:14 user kernel: Line 0: ADSL G.992 started
Jul 10 14:12:19 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:12:25 user kernel: Line 0: ADSL link down
Jul 10 14:12:31 user kernel: Line 0: xDSL G.994 training
Jul 10 14:12:39 user kernel: Line 0: ADSL G.992 started
Jul 10 14:12:44 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:12:50 user kernel: Line 0: ADSL link down
Jul 10 14:12:55 user kernel: Line 0: xDSL G.994 training
Jul 10 14:13:04 user kernel: Line 0: ADSL G.992 started
Jul 10 14:13:08 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:13:15 user kernel: Line 0: ADSL link down
Jul 10 14:13:20 user kernel: Line 0: xDSL G.994 training
Jul 10 14:13:29 user kernel: Line 0: ADSL G.992 started
Jul 10 14:13:33 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:13:40 user kernel: Line 0: ADSL link down
Jul 10 14:13:45 user kernel: Line 0: xDSL G.994 training
Jul 10 14:13:54 user kernel: Line 0: ADSL G.992 started
Jul 10 14:13:58 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:14:04 user kernel: Line 0: ADSL G.992 message exchange
Jul 10 14:14:05 user kernel: Line 0: ADSL link down
Jul 10 14:14:10 user kernel: Line 0: xDSL G.994 training
Jul 10 14:14:18 user kernel: Line 0: ADSL G.992 started
Jul 10 14:14:23 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:14:29 user kernel: Line 0: ADSL link down
Jul 10 14:14:29 user syslog: ethctl eth0 vport query 2>/var/vcfgerr
Jul 10 14:14:29 user syslog: rm /var/vcfgerr
Jul 10 14:14:29 user syslog: ethctl eth1 vport query 2>/var/vcfgerr
Jul 10 14:14:29 user syslog: rm /var/vcfgerr
Jul 10 14:14:35 user kernel: Line 0: xDSL G.994 training
Jul 10 14:14:43 user kernel: Line 0: ADSL G.992 started
Jul 10 14:14:48 user kernel: Line 0: ADSL link down
Jul 10 14:14:48 user syslog: ethctl eth0 vport query 2>/var/vcfgerr
Jul 10 14:14:48 user syslog: rm /var/vcfgerr
Jul 10 14:14:48 user syslog: ethctl eth1 vport query 2>/var/vcfgerr
Jul 10 14:14:49 user syslog: rm /var/vcfgerr
Jul 10 14:14:53 user kernel: Line 0: xDSL G.994 training
Jul 10 14:15:02 user kernel: Line 0: ADSL G.992 started
Jul 10 14:15:06 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:15:12 user kernel: Line 0: ADSL link down
Jul 10 14:15:18 user kernel: Line 0: xDSL G.994 training
Jul 10 14:15:26 user kernel: Line 0: ADSL G.992 started
Jul 10 14:15:31 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:15:37 user kernel: Line 0: ADSL link down
Jul 10 14:15:43 user kernel: Line 0: xDSL G.994 training
Jul 10 14:15:51 user kernel: Line 0: ADSL G.992 started
Jul 10 14:15:56 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:16:02 user kernel: Line 0: ADSL link down
Jul 10 14:16:07 user kernel: Line 0: xDSL G.994 training
Jul 10 14:16:16 user kernel: Line 0: ADSL G.992 started
Jul 10 14:16:20 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:16:27 user kernel: Line 0: ADSL link down
Jul 10 14:16:32 user kernel: Line 0: xDSL G.994 training
Jul 10 14:16:41 user kernel: Line 0: ADSL G.992 started
Jul 10 14:16:45 user kernel: Line 0: ADSL link down
Jul 10 14:16:51 user kernel: Line 0: xDSL G.994 training
Jul 10 14:16:59 user kernel: Line 0: ADSL G.992 started
Jul 10 14:17:04 user kernel: Line 0: ADSL link down
Jul 10 14:17:09 user kernel: Line 0: xDSL G.994 training
Jul 10 14:17:18 user kernel: Line 0: ADSL G.992 started
Jul 10 14:17:22 user kernel: Line 0: ADSL link down
Jul 10 14:17:27 user kernel: Line 0: xDSL G.994 training
Jul 10 14:17:36 user kernel: Line 0: ADSL G.992 started
Jul 10 14:17:40 user kernel: Line 0: ADSL link down
Jul 10 14:17:46 user kernel: Line 0: xDSL G.994 training
Jul 10 14:17:54 user kernel: Line 0: ADSL G.992 started
Jul 10 14:17:59 user kernel: Line 0: ADSL link down
Jul 10 14:18:04 user kernel: Line 0: xDSL G.994 training
Jul 10 14:18:13 user kernel: Line 0: ADSL G.992 started
Jul 10 14:18:17 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:18:23 user kernel: Line 0: ADSL link down
Jul 10 14:18:29 user kernel: Line 0: xDSL G.994 training
Jul 10 14:18:37 user kernel: Line 0: ADSL G.992 started
Jul 10 14:18:42 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:18:48 user kernel: Line 0: ADSL link down
Jul 10 14:18:54 user kernel: Line 0: xDSL G.994 training
Jul 10 14:19:02 user kernel: Line 0: ADSL G.992 started
Jul 10 14:19:07 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:19:13 user kernel: Line 0: ADSL G.992 message exchange
Jul 10 14:19:13 user kernel: Line 0: ADSL link up, Path 0, us=83, ds=2144
Jul 10 14:19:15 daemon pppd[611]: PPP: Start to connect ...
Jul 10 14:19:16 daemon pppd[611]: Using interface ppp0_0_38_1
Jul 10 14:19:16 daemon pppd[611]: Connect: ppp_0_0_38_1 <-->
Jul 10 14:19:16 daemon pppd[611]: Couldn't increase MTU to 1500.
Jul 10 14:19:17 daemon pppd[611]: PPP LCP UP.
Jul 10 14:19:17 daemon pppd[611]: Remote message: CHAP authentication success, unit 12315
Jul 10 14:19:17 daemon pppd[611]: local IP address 2.26.147.169
Jul 10 14:19:17 daemon pppd[611]: remote IP address 213.1.113.132
Jul 10 14:19:17 daemon pppd[611]: primary DNS address 193.36.79.101
Jul 10 14:19:17 daemon pppd[611]: secondary DNS address 193.36.79.100
Jul 10 14:19:17 daemon pppd[611]: Received valid IP address from server. Connection UP.
Jul 10 14:19:17 user syslog: begin: interface: ppp_0_0_38_1 go to up
Jul 10 14:19:18 daemon dnsmasq[92]: using nameserver 194.74.65.69#53
Jul 10 14:19:18 daemon dnsmasq[92]: using nameserver 8.8.8.8#53
Jul 10 14:19:18 daemon UPNPD[8605]: received signal 15, good-bye
Jul 10 14:19:20 daemon UPNPD[14119]: HTTP listening on port 2800
Jul 10 14:19:22 user syslog: end: interface: ppp_0_0_38_1 go to up
Jul 10 14:19:41 user kernel: Line 0: ADSL link down
Jul 10 14:19:41 user kernel: Saving OEM data from 0xA1FF02DC
Jul 10 14:19:41 user kernel: pSdramPHY=0xA1FFFFF8, 0x1B78AD 0xDEADBEEF
Jul 10 14:19:41 user kernel: AdslCoreSharedMemInit: shareMemAvailable=19296
Jul 10 14:19:41 user kernel: AdslCoreHwReset: AdslOemDataAddr = 0xA1FF02DC
Jul 10 14:19:41 user syslog: tc qdisc del dev ppp_0_0_38_1 root 2>/dev/null
Jul 10 14:19:44 daemon pppd[611]: Terminating connection due to link down.
Jul 10 14:19:47 user kernel: Line 0: xDSL G.994 training
Jul 10 14:19:56 user kernel: Line 0: ADSL G.992 started
Jul 10 14:20:00 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:20:07 user kernel: Line 0: ADSL link down
Jul 10 14:20:12 user kernel: Line 0: xDSL G.994 training
Jul 10 14:20:21 user kernel: Line 0: ADSL G.992 started
Jul 10 14:20:25 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:20:32 user kernel: Line 0: ADSL link up, Path 0, us=640, ds=2272
Jul 10 14:20:34 daemon pppd[611]: Clear IP addresses. Connection DOWN.
Jul 10 14:20:34 daemon pppd[611]: Clear IP addresses.
Jul 10 14:20:34 daemon pppd[611]: Couldn't increase MTU to 1500.
Jul 10 14:20:40 daemon pppd[611]: Connection terminated.
Jul 10 14:20:40 daemon pppd[611]: Connect time 1.3 minutes.
Jul 10 14:20:40 daemon pppd[611]: Sent 813 bytes, received 104 bytes.
Jul 10 14:20:40 user kernel: dev_shutdown, dec ppp device refcnt, dev->refcnt=4
Jul 10 14:20:40 user kernel: unregister_netdevice: waiting for ppp_0_0_38_1 to become free. Usage count = -1
Jul 10 14:20:40 user kernel: dev->name = ppp_0_0_38_1, dev->refcnt=-1
Jul 10 14:20:40 user kernel: after reset to 0, dev->refcnt=0
Jul 10 14:20:40 daemon pppd[611]: PPP: Start to connect ...
Jul 10 14:20:42 daemon pppd[611]: Using interface ppp0_0_38_1
Jul 10 14:20:42 daemon pppd[611]: Connect: ppp_0_0_38_1 <-->
Jul 10 14:20:42 daemon pppd[611]: Couldn't increase MTU to 1500.
Jul 10 14:20:48 user kernel: Line 0: ADSL link down
Jul 10 14:20:48 user syslog: tc qdisc del dev ppp_0_0_38_1 root 2>/dev/null
Jul 10 14:20:49 user kernel: Line 0: xDSL G.994 training
Jul 10 14:20:51 daemon pppd[611]: LCP: timeout sending Config-Requests
Jul 10 14:20:51 daemon pppd[611]: Connection terminated.
Jul 10 14:20:58 user kernel: Line 0: ADSL G.992 started
Jul 10 14:21:03 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:21:09 user kernel: Line 0: ADSL G.992 message exchange
Jul 10 14:21:10 user kernel: Line 0: ADSL link down
Jul 10 14:21:15 user kernel: Line 0: xDSL G.994 training
Jul 10 14:21:23 user kernel: Line 0: ADSL G.992 started
Jul 10 14:21:28 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:21:34 user kernel: Line 0: ADSL G.992 message exchange
Jul 10 14:21:34 user kernel: Line 0: ADSL link up, Path 0, us=336, ds=2272
Jul 10 14:21:36 daemon pppd[611]: PPP: Start to connect ...
Jul 10 14:21:38 daemon pppd[611]: Using interface ppp0_0_38_1
Jul 10 14:21:38 daemon pppd[611]: Connect: ppp_0_0_38_1 <-->
Jul 10 14:21:38 daemon pppd[611]: Couldn't increase MTU to 1500.
Jul 10 14:21:39 daemon pppd[611]: PPP LCP UP.
Jul 10 14:21:39 daemon pppd[611]: Remote message: CHAP authentication success, unit 29392
Jul 10 14:21:39 daemon pppd[611]: local IP address 2.26.149.173
Jul 10 14:21:39 daemon pppd[611]: remote IP address 213.1.113.132
Jul 10 14:21:39 daemon pppd[611]: primary DNS address 193.36.79.101
Jul 10 14:21:39 daemon pppd[611]: secondary DNS address 193.36.79.100
Jul 10 14:21:39 daemon pppd[611]: Received valid IP address from server. Connection UP.
Jul 10 14:21:39 user syslog: begin: interface: ppp_0_0_38_1 go to up
Jul 10 14:21:40 daemon dnsmasq[92]: using nameserver 194.74.65.69#53
Jul 10 14:21:40 daemon dnsmasq[92]: using nameserver 8.8.8.8#53
Jul 10 14:21:40 daemon UPNPD[14119]: received signal 15, good-bye
Jul 10 14:21:42 daemon UPNPD[15447]: HTTP listening on port 2800
Jul 10 14:21:44 user syslog: end: interface: ppp_0_0_38_1 go to up
Jul 10 14:24:06 user kernel: Line 0: ADSL link down
Jul 10 14:24:06 user syslog: tc qdisc del dev ppp_0_0_38_1 root 2>/dev/null
Jul 10 14:24:06 daemon pppd[611]: Terminating connection due to link down.
Jul 10 14:24:07 user kernel: Line 0: xDSL G.994 training
Jul 10 14:24:16 user kernel: Line 0: ADSL G.992 started
Jul 10 14:24:21 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:24:27 user kernel: Line 0: ADSL G.992 message exchange
Jul 10 14:24:28 user kernel: Line 0: ADSL link down
Jul 10 14:24:33 user kernel: Line 0: xDSL G.994 training
Jul 10 14:24:41 user kernel: Line 0: ADSL G.992 started
Jul 10 14:24:46 user kernel: Line 0: ADSL G.992 channel analysis
Jul 10 14:24:52 user kernel: Line 0: ADSL G.992 message exchange
Jul 10 14:24:53 user kernel: Line 0: ADSL link up, Path 0, us=224, ds=2272
Jul 10 14:24:54 daemon pppd[611]: Clear IP addresses. Connection DOWN.
Jul 10 14:24:54 daemon pppd[611]: Clear IP addresses.
Jul 10 14:24:54 daemon pppd[611]: Couldn't increase MTU to 1500.
Jul 10 14:25:00 daemon pppd[611]: Connection terminated.
Jul 10 14:25:00 daemon pppd[611]: Connect time 3.3 minutes.
Jul 10 14:25:00 daemon pppd[611]: Sent 319491 bytes, received 1873944 bytes.
Jul 10 14:25:00 user kernel: dev_shutdown, dec ppp device refcnt, dev->refcnt=4
Jul 10 14:25:01 user kernel: unregister_netdevice: waiting for ppp_0_0_38_1 to become free. Usage count = -1
Jul 10 14:25:01 user kernel: dev->name = ppp_0_0_38_1, dev->refcnt=-1
Jul 10 14:25:01 user kernel: after reset to 0, dev->refcnt=0
Jul 10 14:25:01 daemon pppd[611]: PPP: Start to connect ...

The "ADSL link down/up" are re-syncs to exchange.

What are router stats?

Operational Mode ADSL2
Upstream 248
Downstream 2272
SNR Margin(Upstream) 17.3
SNR Margin(Downstream) 18.0
Line Attenuation(Upstream) 33.0
Line Attenuation(Downstream) 53.5

Managed to stay connected for 17 hours but at a poor speed.

Your speeds are being damped by both high NMs; both should be about 6 dB on a good line.

But your line is faulty; you are getting lots of discons so the NM have been raised to compensate.

Are you plugging into test socket? Removed ring wore? Many extensions? All sockets filtered? Any new equipment recently?

Edited by XRaySpeX (Wed 11-Jul-12 11:10:19)

Thanks for the replies, nothing new, there is nothing plugged into the faceplate or any wires/extensions leading off it. Small house with an ADSL splitter to the master socket. Just to be sure - it is the same in the internal test socket.

I had the same problems with the original netgear and brightbox but seemed to resolve itself, still had poor speeds but was stable for a month or so.