Orange Member Centre Now Shows Fibre Costs & Speed

Under "Change Your Home Package":

• 40 Meg Fibre Broadband (40 Gig Usage) and Off Peak Calls - £20.00 a month
• Unlimited 40 Meg Fibre Broadband and Off Peak Calls - £25.00 a month
• Unlimited 80 meg Fibre Broadband and Off Peak Calls - £30.00 a month

+ £14.00 line rental.

Your estimated fibre speed is 67.5 Meg

Will you be going for it Ray ? tbh I think Its a bit to expensive for me personally as it is going on for almost double what I pay atm for Anytime calls Line rental & broadband any one else think the same ? mind you my Armthorpe Exchange is not fibre enabled yet so its not really an option for me as yet.

Edited by deleted (Tue 30-Oct-12 15:12:26)

If you are already getting the 15Meg sync in your signature than less benefit from the the FTTC products, but those with 5 Meg and slower the extra ability to stream HD or do two or more streams at once is a big boost

yes I can see the benefit to those unlucky enough to be stuck with those slower speeds, its still a pretty hefty premium to pay tho but that is just IMO

No, for at least 3 reasons:

• Don't want line & calls taken from BT (if they'd offer Fibre Only, might reconsider)
• Getting 19-20 Meg on ADSL already
• Expensive; 2 x what I'm paying now

It will be interesting to see how heavy the traffic management is on fibre for p2p and usenet. Without any firm figures (other than "slowed down"), it's a tough jump for someone interested in those protocols to sign up to it.

In reply to a post by XRaySpeX:

No, for at least 3 reasons:

• Don't want line & calls taken from BT (if they'd offer Fibre Only, might reconsider)
• Getting 19-20 Meg on ADSL already
• Expensive; 2 x what I'm paying now

I moved my home phone from BT to Orange and have never regretted it, I am still on the BT network, it�s like being with BT, but I pay orange. I get the same BT answer phone and BT caller display, no difference.

I note EE are stating only 14 Mbps speed for their basic broadband now.
The fibre price is three times the price I pay for 20 Mbps copper broadband. I would have to pay £10 more for fibre with 40GB data.
And the £50 connection charge is too steep it�s only FTTC.

I would never trust Orange to deal with and fix any voice faults. Yes, I know it's still OR that actually does the work, but getting thro' Orange support by phone is the devil's own job; they are so thick. In the past I have had all my BB issues dealt with by writing them a formal letter. I can't wait that long for voice issues.

Also Orange were unable to take on my 2 voice lines. They wanted me to take 2 bills, 1 from them and 1 from BT, and even worse, 2 call plans when a single call plan from BT covers both lines.

EDIT: Knowing Orange, they will blame any fault on their line to be caused by BT line

Edited by XRaySpeX (Tue 30-Oct-12 18:58:03)

At about the time you were writing that, my daughter called to say her BT phone line was dead. Later that evening I took a simple corded phone round and tested it in test socket; it was indeed dead.

When I got home I phoned 151 to report it. I spoke to no one; instead a cultured intelligible female voice led me thro' what was wrong. I reported that it could not make or receive calls and it had been tested at test socket. She tested the line for a few mins. and confirmed it was faulty. I arranged a divert msg to callers that line was faulty and to receive SMS on my line as to BT's progress.

By the time I rang off, the divert msg was in place and I could see a complete summary of the fault on the BT website with a fault located in "BT's Network".

Admittedly, fault wasn't fixed till this PM, but as it was OR doing the work, it would be same for all providers.

I challenge Orange to demonstrate that that they can log and investigate a phone fault in such a clear and simple manner w/out having to go through an unintelligible helpline that is unable to focus on the problem in hand.