Last Thursday our broadband connection started going haywire - the router would drop the connection every 1-3 minutes over a period of many hours occasionally with up to 12 hour periods of stability. Prior to then we were getting great speeds (Speedtest.net typically 12-16Mbps d/l, 1.6Mbps u/l) and no connection problems.
However, since Thursday it's only connecting at 9.7Mbps and 446Kbps respectively. And when I was on the phone to Orange / EE support on Saturday it again was dropping the connection more frequently than the proverbial wh0re's drawers! Orange are sending an engineer around on Friday because they think there's a fault somewhere, but when we had similar problems a couple of months ago the Openreach engineer said the line was fine, but I guess things can change...
Anyway, it seems to be stable again but as I said, at a much lower speed. In fact Speedtest.net is measuring 1.7Mbps d/l and 350Kbps u/l right now...
Does anyone have any ideas as to how I can get Orange / EE to get the speed back up again?
This page shows information about your ADSL connection if applicable.
Line Status --- SHOWTIME
Link Type --- Interleaved Path
Operation Mode Automatic G992.5(ADSL2+)
data rate information:
stream type actual data rate
Upstream 446 (Kbps.)
Downstream 9722 (Kbps.)
operation data upstream downstream
Noise Margin 30.3 dB 11.5 dB
Line Attenuation 11.7 dB 19.5 dB
indicator name near end indicator far end indicator
Output Power 12.6 dBm 0.0 dBm
Fast Path FEC Correction NA NA
Interleaved Path FEC Correction 4314412 4373
Fast Path CRC Error NA NA
Interleaved Path CRC Error 4283 55
Loss of Signal Defect 6 0
Fast Path HEC Error STR NA NA
Interleaved Path HEC Error 90730 101
Error Seconds 861 90
Received Cells 28008903
Transmitted Cells 1721882