But how long will it last? Just hope they don't interfere with it again like they did before.
For the last week our connection has been dropping every few minutes (occasionally hours) and we're unsurprisingly syncing at lower speeds. These are the current stats:
Time Connected: 00:07:21
Line Status --- SHOWTIME
Link Type --- Interleaved Path
Operation Mode Automatic G992.5(ADSL2+)
Data Rate Information
Stream Type Actual Data Rate
Upstream 888 (Kbps.)
Downstream 12384 (Kbps.)
Operation Data Upstream Downstream
Noise Margin 12.4 dB 17.4 dB
Line Attenuation 11.8 dB 20.0 dB
Indicator Name Near End Indicator Far End Indicator
Output Power 12.6 dBm 0.0 dBm
Fast Path FEC Correction NA NA
Interleaved Path FEC Correction 13509 1997
Fast Path CRC Error NA NA
Interleaved Path CRC Error 372 406
Loss of Signal Defect 94 0
Fast Path HEC Error STR NA NA
Interleaved Path HEC Error 21444 1329
Error Seconds 3975 1157
Received Cells 1408424
Transmitted Cells 131453
An OpenReach engineer is now booked for 5th Jan (he'll be the third one), but I wouldn't mind betting that he won't find anything wrong with the line (as per the last two visits). The disconnections occur when the router is plugged into the test socket as well, so unless it's the router (how likely is this?), I guess it must be an intermittent problem with the line. Could wind and/or rain affect it?
The annoying thing is that we're less than half a mile from the exchange and when the connection is working fine we get very good sync speeds and throughput, but at the moment our broadband is unusable for streaming films and music and online Xbox gaming, so my teenage kids are naturally giving me a lot of grief!
Any advice on keeping my cool with EE will be gratefully received...