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Standard User E7er
(knowledge is power) Tue 05-Feb-13 09:51:07
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Re: High Latency when trying to play games EE


[re: thatginner] [link to this post]
 
If wireless interference is the problem with the EE Orange Bright box router you can select “Intelligent Wireless” the router should then automatically select the channel with the least interference. wink

Intelligent Wireless:
Use this function to connect to the best available wireless channel

My Broadband Speed Test
EE broadband WBC 20 Mbps. Sync 11864 kbps Downstream, 1189 kbps Upstream.
Bright Box ADSL2+ wireless N Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User thatginner
(newbie) Tue 05-Feb-13 13:03:17
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Re: High Latency when trying to play games EE


[re: MrSaffron] [link to this post]
 
Hi there
tried no wifi whilst my flatmates were out and things improved but not by much only 10ms or so.
I had this going for about 3 hours.

My ping seems to increase after 19 o clock could this just be ee throttling our connection?
Standard User thatginner
(newbie) Tue 05-Feb-13 13:04:53
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Re: High Latency when trying to play games EE


[re: E7er] [link to this post]
 
Hi there

yeah i tried using the intellegent wizard before whilst having ping issues.
But it has never changed at all from channel 6.


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Standard User David_W
(experienced) Tue 05-Feb-13 15:18:23
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Re: High Latency when trying to play games EE


[re: tommy45] [link to this post]
 
In reply to a post by tommy45:
As for the Installation of a upto date NTE5 improving your line , The NTE by it's self would make little difference, But more importantly it would enable you to rule out any internal extension wiring
The biggest gain with an NTE5 is as you say - it gives you a test socket, allowing you to isolate internal wiring. However, the latest BT Openreach logoed NTE5s have a ring wire filter on the standard faceplate - effectively a built in iPlate - which can help DSL speeds if there are internal extensions connected and the ring wire is attached. Unfortunately, I believe that not every BT Openreach NTE5 has the filter, and some NTE5s have the latest moulding for the filter choke but no choke inside!

The NTE5 also allows you to fit a faceplate or interstitial DSL filter, which is a worthwhile alternative to dangly filters.

Standard User David_W
(experienced) Tue 05-Feb-13 15:25:39
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Re: High Latency when trying to play games EE


[re: thatginner] [link to this post]
 
Does PingPlotter Freeware allow you to graph more than three samples? Graphing more samples will help eliminate one-off effects.

Your latency is certainly very high to London based hops 8 and 9 - though with three samples only, the reason isn't awfully clear. It looks like the problem is congestion on the first hop outside your network, which could have many causes.


Can you repeat the test during a problem period using a computer connected to the router using an Ethernet cable (not a Ethernet over power device or wireless) and with the connection idle. Graph as many hops as you can over, say, a five minute period - I know that PingPlotter Freeware imposes limits, but the more data the graph shows, the better.

Administrator MrSaffron
(staff) Tue 05-Feb-13 16:04:52
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Re: High Latency when trying to play games EE


[re: thatginner] [link to this post]
 
Could be throttling
could be noise issues with the line
could be exchange wholesale congestion
could be Orange based congestion

Sounds more like one of the last two, and if people with BT, Plusnet and other BT Wholesale based customers are not complaining on your exchange, then its Orange congestion.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User E7er
(knowledge is power) Wed 06-Feb-13 11:47:31
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Re: High Latency when trying to play games EE


[re: thatginner] [link to this post]
 
Set the router ADSL Mode to Automatic

adsl mode
This page allows you to specify the ADSL standards to operate with. You may explicitly set a specific standard, or choose "Automatic" to automatically negotiate with remote DSLAM.

ADSL mode / Automatic
Bit Swapping / Enable
SRA / Enable

And your Bright Box router is it configured correct? wink

EE Orange/T-Mobile home broadband router settings.

Broadband Settings
This page provides advanced settings to connect your EE Broadband service

Broadband Type ADSL
Broadband Username:
Broadband Password:

Protocol: PPPoA
VLAN: Default
VPI/VCI: 0 / 38
Encapsulation: VC MUX
QoS Class: UBR
PC/SCR/MBS: 7000 / 7000 / 7000
Internet IP Address: Dynamic
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DNS IP Address: Manual
Primary DNS: 193.36.79.101
Secondary DNS: 193.36.79.100
Connection Type: Always Connected
Idle Time: 0 (minutes)
Authentication Protocol: CHAP
MTU (576~1500): 1500

My Broadband Speed Test
EE broadband WBC 20 Mbps. Sync 11864 kbps Downstream, 1189 kbps Upstream.
Bright Box ADSL2+ wireless N Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 06-Feb-13 12:02:05
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Re: High Latency when trying to play games EE


[re: E7er] [link to this post]
 
In reply to a post by E7er:
VLAN: Default
QoS Class: UBR
PC/SCR/MBS: 7000 / 7000 / 7000
Default Gateway: 0.0.0.0
Don't have those.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
Standard User E7er
(knowledge is power) Wed 06-Feb-13 13:27:28
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Re: High Latency when trying to play games EE


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
In reply to a post by E7er:
VLAN: Default
QoS Class: UBR
PC/SCR/MBS: 7000 / 7000 / 7000
Default Gateway: 0.0.0.0
Don't have those.
I did a quick copy and paste from word where I keep a copy and those settings and they must have come from the old Orange Bright Box firmware or the Orange Netgear DGN1000 router firmware. blush

The new EE Bright Box router firmware settings…
EE Orange/T-Mobile home broadband router settings.

BROADBAND SETTINGS
This page provides advanced settings to connect your EE Broadband service

Broadband Type ADSL
Broadband Username:
Broadband Password:

Protocol: PPPoA
VPI/VCI: 0 / 38
Encapsulation: VC MUX
Internet IP Address: Dynamic
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
DNS IP Address: Manual
Primary DNS: 193.36.79.101
Secondary DNS: 193.36.79.100
Connection Type: Always Connected
Idle Time: 0 (minutes)
Authentication Protocol: CHAP
MTU (576~1500): 1500

My Broadband Speed Test
EE broadband WBC 20 Mbps. Sync 11864 kbps Downstream, 1189 kbps Upstream.
Bright Box ADSL2+ wireless N Router supplied by Orange
BT Business Hub 2Wire 2700HGV v2 ADSL2+ Dual SSID wireless Router
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 06-Feb-13 13:39:15
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Re: High Latency when trying to play games EE


[re: E7er] [link to this post]
 
It's possible the QoS, and others, appear when you Enable QoS, but I cba to experiment.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 19 Meg WBC
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