One ISP I had problems with when I could not get connected. Eventually discovered in the username, had used 1 instead of I, make sure its not a mistake like that.
Broadband username: [email protected]
Email/Broadband password: You create this when you sign-up with EE/Orange.
EE/Orange Bright Box router settings to configure Go… Advanced Set-Up > Accept > Broadband Settings.
This page provides advanced settings to connect your EE Broadband service
Broadband Type ADSL
Encapsulation: VC MUX
Internet IP Address: Dynamic
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
DNS IP Address: Manual
Primary DNS: 22.214.171.124
Secondary DNS: 126.96.36.199
Connection Type: Always Connected
Idle Time: 0 (minutes)
Authentication Protocol: CHAP
MTU (576~1500): 1500