problem with ping ???

Hi everyone ,I'm new here and I hope that someone will help me
I have some times a problem with open any page www .Connections dropping out many
times.Participate in live auctions Ebay is impossible,listening to the
radio too because still buffering .Ping package many times during day/night is lost.
I`m check router stats and try compare with other and im not sure if is all ok.
please see here :
[IMG]http://i43.tinypic.com/2a98vmr.png[/IMG]

[IMG]http://i44.tinypic.com/2eugxzo.png[/IMG]


Broadband Type: ADSL
Broadband State: Connected
Internet State: Connected
Time Connected: 1 day 15:24:51
Downstream Rate: 21707kbps
Upstream Rate 1267kbps
Operation Data Upstream Downstream
Noise Margin 5.2 dB 3.1 dB
Line Attenuation 5.4 dB 11.0 dB
Indicator Name Near End Indicator Far End Indicator
Output Power 12.4 dBm 0.0 dBm
Fast Path FEC Correction 0 0
Interleaved Path FEC Correction NA NA
Fast Path CRC Error 1754 10
Interleaved Path CRC Error NA NA
Loss of Signal Defect 2 0
Fast Path HEC Error STR 25372 2
Interleaved Path HEC Error NA NA
Error Seconds 2945 115
Statistics
Received Cells 21649953
Transmitted Cells 9463315

I make complaint to orange about my problem and they say all is ok.
maybe for them not for me ,this ee is for me night mare .Previously I had 24meg BE and never had any problems.
Anyone can help me ?
thanks

Run the speedtests both here at TBB and at BT Wholesale Broadband Performance Test - click on Futher Diagnostics, run it and post the textual results.

You could try changing your DNS in router to 1 of these:

Open DNS : 208.67.222.222 & 208.67.220.220
Google DNS: 8.8.8.8 & 8.8.4.4
Norton DNS: 198.153.192.50 & 198.153.194.50

P.S. ebay doesn't accept pings.

Within the router set MTU 1500

Flush DNS http://www.speedguide.net/faq_in_q.php?qid=294

EE/Orange DNS settings.
Primary: 193.36.79.101
Secondary: 193.36.79.100