help , hotmail not working

my sister has just got ee fibre (from talktalk)
connects fine to internet via wifi

but she gets server not found for

Hotmail and my iPhone is connected via wifi and I get same message plus when I try some apps like yahoo news digest I get server not found

never had any problems with talktalk

Check first whether they work over Ethernet

If it is all sites that use HTTPS then it may be a MTU size issue, or it could be parental controls kicking in.

In reply to a post by atherlon:

but she gets server not found for

Which server? What is the exact msg?

Is it that she is using a mail client on her PC (& iPhone) for accessing Hotmail and she can send emails but not receive them?

EE block port 25 SMTP. You need to change the SMTP settings to:
Port 587 SSL Authenticated.

The POP3 setting should be: Port 995 SSL.