Bright box 2 issues

I have been using the Bright Box 2 without any issues for around 9 months on my ADSL EE broadband. for the last few weeks now I am facing a few issues eg
You tube not playing video content in IE 11 (ok in google chrome)
downloads corrupted when attempting to open a downloaded file.
issues where webpages are not fully displayed.

I am using Windows 7, however this is the same issue with any PC on my Bright Box 2 EE BB connection.

I have connected my old Bright Box 1 and the issues are resolved.

I spoke to EE and after the usual cut offs etc, they told me that the BB2 is not an ADSL router and will not work!.

I have disabled the firewall in the BB2 and played around with the settings, but have not yet found the cause.

Any thoughts or suggestions?

Cheers

Steve

Other than that the BB2 is a hybrid ADSL/VDSL router, no.

How do the router stats compare between them? If the same, BB2 must be faulty.

Wired or wireless connections?

Happening on wired and wireless.
will post stats

Here are the BB2 stats.

Any thoughts?


Internet


Broadband Type
ADSL

Broadband State
Connected

Internet State
Connected
















Time Connected
00:01:35

Downstream Rate
9.55 Mbps

Upstream Rate
1.15 Mbps




IP Address
2.26.67.39

Broadband Username
orangehome.co.uk@fs


Wireless


wireless network name (SSID)

Band Type

wireless password

Security

Channel

SSID State

Broadcast SSID

2GHz-Network 2.4GHz None 6 + 10 Enabled Enabled
5GHz-Network 5GHz None 36 Enabled Enabled



Currently Connected Devices


Name/Device

IP Address

MAC Address

Connection Type

xxxxxxxxxxxWireless, 5 GHz



USB Device


Share Name

File System

Capacity

Free Space

No supported device found


Information


Features


Wireless
Enabled

Firewall
Enabled

UPnP
Enabled

LAN & Wireless (Default)


Gateway
192.168.1.1

Subnet Mask
255.255.255.0

DHCP Server
Enabled

Internet


Protocol
PPPoA




VPI/VCI
0/38

Encapsulation
VC MUX

DSL Mode
Automatic







Subnet Mask
255.255.255.255

Gateway
172.16.17.18

Primary DNS
87.237.17.167

Secondary DNS
87.237.17.199

Not that stuff. Need full page that has Attenuation and Noise Margin.