i just signed up to EE home broadband , speed are fine and don't get any disconnections however the following problem that i have is sometimes ( about 10 times a day ) i get the page not loading( laptop or iphone ) even though i still connected to the internet, so i have to refresh the page or close the window and start again , i can't seem the find where is the problem , watching video online is working fine too , i don't get buffering , i also use couple of times a week play PS4 online but no trouble at all, it's really only when it comes to opening pages ( safari , google chrome ) i suspect an issue from the brightbox as i was with plusnet before and no problem at all , i used to be with EE 2 years ago ( yes i change every year to get better deals

any help at all ?
Configured Current
Line Status -- UP
Link Type -- Fast Path
Operation Mode Automatic G.992.5 (ADSL2+)
DATA RATE INFORMATION
Upstream 1167 (Kbps)
Downstream 7639 (Kbps)
DEFECT/FAILURE INDICATION
Operation Data Upstream Downstream
Noise Margin 5.5 (dB) 6.0 (dB)
Line Attenuation 21.5 (dB) 38.0 (dB)
Indicator Name Near End Indicator Far End Indicator
Output Power 12.7 (dBm) 0.0 (dBm)
Fast Path FEC Correction 0 0
Interleaved Path FEC Correction -- --
Fast Path CRC Error 0 0
Interleaved Path CRC Error -- --
Loss Of Signal Defect 0 0
Fast Path HEC Error STR 14 2420
Interleaved Path HEC Error -- --
Error Seconds 851 14
STATISTICS
Received Data 34359738 (Kbits)
Transmitted Data 8082257 (Kbits)