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Standard User XRaySpeX
(eat-sleep-adslguide) Mon 27-Apr-15 11:55:54
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Re: hi help please


[re: professor973] [link to this post]
 
EE has no content lock on BB, only mobile. Yes, there is an issue with gaming sites at the mo' but that is something else.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User professor973
(fountain of knowledge) Mon 27-Apr-15 19:31:16
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Re: hi help please


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
EE has no content lock on BB, only mobile. Yes, there is an issue with gaming sites at the mo' but that is something else.

can assure you they have a content filtering problem that gives intermittent service to some EE users to gaming sites. In our case, blocked till after 11:00pm . this is admitted by EE and mentioned on Sky site. https://support.skyvegas.com/app/answers/detail/a_id...

Standard User XRaySpeX
(eat-sleep-adslguide) Mon 27-Apr-15 19:56:22
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Re: hi help please


[re: professor973] [link to this post]
 
In reply to a post by professor973:
they have had a content filtering problem that gives gave intermittent service to some EE users to gaming sites. this is admitted by EE and mentioned on Sky site.
Yes, admitted as affecting the EE mobile network only, where as I said Content Lock is only applied, not the BB network which this case is. And that was back in Feb.; this is now and there is still a gaming site issue over EE BB.
Additionally, on the 7th, 8th and 11th February EE had nationwide issues with Content Filtering on their mobile network, which meant some customers couldnít access Sky Bet.
No, Content Lock is not time-of-the-day dependant (porn at 9 PM is still porn at 2 PM & at 2 AM) but P2P is with EE!

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC

Edited by XRaySpeX (Mon 27-Apr-15 20:01:06)


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Standard User professor973
(fountain of knowledge) Mon 27-Apr-15 22:55:01
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Re: hi help please


[re: XRaySpeX] [link to this post]
 
What we are suffering at our EE residence, seems a forced parental internet control. There is nothing on the user page to control various content, such as gambling or porn as there are with other ISPs> EE customer service know about it but are struggling to find a fix, with the script monkeys claiming it is forced by Government. Worst customer service ever, with their only answer is to give another free month. Three in the can again now, but no replacement for a usable service which is being paid for. Seems there is some substance to forced automatic filtering, which makes the likes of AA worth the money. https://recombu.com/digital/article/parental-interna...

Administrator MrSaffron
(staff) Mon 27-Apr-15 23:31:38
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Re: hi help please


[re: professor973] [link to this post]
 
Have yet to see sign of a 'portal' to allow fixed line broadband EE customers to opt in or out.

It is possible that the problem is some testing of a new system, that should not be visible to the end-user, but if that is the case then they are doing things wrong.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User XRaySpeX
(eat-sleep-adslguide) Mon 27-Apr-15 23:40:29
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Re: hi help please


[re: professor973] [link to this post]
 
EE doesn't (yet) employ any network content filtering that the other big ISPs do. All they offer is free optional subscriptions to security software, as that article points out (but is at least a year out-of-date as EE has given Norton Family away for ages).

There is a big diff between content filtering and obeying Court Orders for blocking pirating and suchlike sites. Of course EE is compelled by law to do the latter. Perhaps that's what you are seeing? Please show me some sites you find blocked, other than the gaming sites which I believe is for another, technical, reason (mistake by misidentification of traffic).

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User professor973
(fountain of knowledge) Tue 28-Apr-15 01:41:19
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Re: hi help please


[re: XRaySpeX] [link to this post]
 
You will see that misidentification of gaming traffic IS all I am complaining about, as that is all I can nail down to being blocked till after 11:00pm. like all cheap services, brilliant when running right, but in the case of EE, total morons you cannot reason with. They seem to have a 'one tick' crib sheet consisting of ' what lights are on on your router'.
As usual, not much change from EE yet Xray. http://community.ee.co.uk/t5/Home-Broadband/EE-dont-...

Edited by professor973 (Tue 28-Apr-15 01:47:09)

Standard User XRaySpeX
(eat-sleep-adslguide) Sun 03-May-15 21:03:04
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Re: hi help please


[re: professor973] [link to this post]
 
Sky has admitted that the gaming issue was a fault on their end and caused by Sky's upstream provider.. Sky have last night changed their upstream provider & all seem working now. Try it!

Dunno why this singled out EE BB connections? All ISPs must go thro' the same upstream provider to get to Sky. Trying to find out.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User professor973
(fountain of knowledge) Sun 03-May-15 21:11:58
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Re: hi help please


[re: XRaySpeX] [link to this post]
 
Down south at the moment where it was never a problem with this ISP. Back to Jockenese location Wed, so will see, though Sky website plainly states it a EE admitted problem and not the fault of Sky. This figures, as the same peak block applies to many other gaming sites on our EE connection

Standard User David_W
(fountain of knowledge) Sun 03-May-15 21:50:26
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Re: hi help please


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
All ISPs must go thro' the same upstream provider to get to Sky.
Not necessarily. I haven't checked the BGP peerings for Sky's AS (or ASes if they have more than one), but I would expect direct peering with some ISPs and routes advertised through at least two transit providers.

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