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Anyone thing this offer is worth a punt for 12 months on a second phone line I used to use for a BE Bonded service?
I have Sky on the other line and wanted an alternate provider in case of outages on the Sky side (not happened yet).
My only concern was EE blocking me using Google SMTP servers for email, unless I misread the traffic management guide?
Thoughts?
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Avoid EE, unless you are very lucky or just enjoy hassle. 
Currently getting threatened with suspension of phone and broadband services despite being over £300 in credit for example.
SSE look like they might be worth concidering. Apparently they don't block port 25 either.
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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If its for a 2nd line and as backup then Plusnet could be OK!
I've got an ADSL line with Plusnet and it seems to be ok, though I am moving away due to decline in Customer Service..
WBC @ 4500m > TP-Link TD-W8968v3 *Ceasing Soon
FTTC @ 450m > HG612 > Asus RT-AC87U *Migrating Soon BQM
FTTN Coming Soon
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Register (or login) on our website and you will not see this ad.
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My only concern was EE blocking me using Google SMTP servers for email, unless I misread the traffic management guide? You have! EE only block unauthenticated port 25 SMTP. GMail uses port 465 SSL Authenticated. Similarly for other major email providers.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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Any particular concerns like network performance?
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No problem with performance from my view, but I don't really cane it.
Email and web browsing is fine as is streaming video and radio.
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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No problem with performance from my view, but I don't really cane it.
Email and web browsing is fine as is streaming video and radio.
So why should I stay away from EE, they sound ok for a obe year contract at £2.95/month???
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if you pay a years line rental upfront and add the whole 12 months together they are the cheapest provider in the UK...
Don't take that as FACT though, I looked into something similar a couple months back but as I already had a BT Wholesale based service I went for Sky LLU... though that ended with public sharing of mis-selling attempts and poor customer service.
WBC @ 4500m > TP-Link TD-W8968v3 *Ceasing Soon
FTTC @ 450m > HG612 > Asus RT-AC87U *Migrating Soon BQM
FTTN Coming Soon
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So why should I stay away from EE,
http://forums.thinkbroadband.com/freeserve/t/4421045... and many other posts highlighting their lack of customer care. But if you feel lucky then go ahead.
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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No problem with performance from my view, but I don't really cane it.
Email and web browsing is fine as is streaming video and radio.
So why should I stay away from EE, they sound ok for a obe year contract at £2.95/month???
I have used EE/Orange home broadband since 2006 and find the ISP very good value for money, if thinking of joining EE home broadband don�t let the network traffic management put you off, unless you use bitTorrent or Peer-2-Peer (P2P).
My payments are made by Direct Debit every month for home broadband, home landline phone, landline rental and the mobile phone, never had any problems with payments. I am impressed with the details given on the website and they even email and text me every month to give the date payments will be taken from my bank account.
http://ee.co.uk/help/accounts-billing-and-topping-up...
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If you have not suffered banding, or a lying totally incompetent customer service, then you are very lucky indeed. The only good thing about EE, is they always give a free month for a cock-up. They are so bad, we recently had three free months in the kitty.
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Thanks for the feedback.
I'm still weighing up EE vs. the budget deal offered by SSE (Longer contract than EE)
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Perhaps you are just very lucky? Do you do the lottery each week? If not you should do. 
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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they always give a free month for a cock-up.
The problem is how do you get them to admit to a "cock-up"?
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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SSE look like they might be worth concidering. Apparently they don't block port 25 either. SSE Reviews https://uk.trustpilot.com/review/www.sse.com
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SSE Reviews https://uk.trustpilot.com/review/www.sse.com
Interesting.
Over four times better than EE!
https://uk.trustpilot.com/review/www.orange.co.uk
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Perhaps you are just very lucky? Do you do the lottery each week? If not you should do. I don't do the lottery, but having EE/Orange legacy contract, I get unlimited ADSL2+ 20Mbps speed home broadband, landline home phone with weekend and evenings free calls with BT answer 1571 and BT caller display also includes landline rental all for £19.50 per month. EE broadband is real good value for the money.
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If not you should do. I don't do the lottery
Quick: go buy a ticket!
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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EE's BB connections are fine & good value for money. Only the support is atrocious but if you know what you are doing, you have no need for it.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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Fair comments, but don't forget the billing and customer service, which you can't always avoid.
I've had my share of poor service over the years, but I've never experienced anything quite as bad as some of EE's handling of customers.
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Post deleted by XRaySpeX
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Never had an issue with billing; always spot on, even when I have been 'awarded' a free month or 3 when they have made a fault. Admittedly I have only BB with them so I have a constant monthly bill aside from pennies VAT adjustments .
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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Perhaps I have just been unlucky?
Phases like "Regrettably, once an invoice has been produced; we're unable to amend
this" doesn't inspire confidence.
I should have known things wouldn't be simple from the word go, as they couldn't even decide if an engineer was calling or not!
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Ah, there you have my old bugbear! Phases like 'Regrettably, once an invoice has been produced; we're unable to amend this' doesn't inspire confidence. BT and my fuel suppliers are exactly the same. In the 'olden' days if you found an error in your bill they would always re-issue within days on paper. Now it's all computerised, even if you have paper billing, their systems cannot cope with re-issuing bills. However it will always be corrected in the next bill. I'm prepared to wait. The problem is remembering the figures and any compo agreed in the past.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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Well EE have now issued me with four bills and they are still not right. 
My line rental should have been on the first bill and eventually showed up on the third and my £2.50 broadband service was billed at £25.70. They have been applying credits, so it is slowly being corrected. Perhaps they will get there by the time my contract expires?
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Oh! I forgot to mention EE even send an email and text each month to tell me my Broadband and phone bills are ready for viewing on the website. In addition to the later email and text that informs me when payment will be taken from my bank account. I think not many ISP's bother to do the same for their customers.
Your latest EE broadband bill is ready to see online.
Your EE broadband account no: XXXXXXX
It's easy to view your bill online
Hello,
Your monthly broadband bill is ready. Log in to your account to view your bill.
If you need help logging into your account online, see our online help guide log in to your broadband account
Questions about your bill?
To see an explanation of your broadband bill, see my broadband bill explained.
To see an explanation of your phone bill, see my Home Phone bill explained.
Your bill may look a little different after changes to your billing date or package. Let us help explain the changes:
After a change to the billing date
After a change to your package
After a credit to your account
Enjoy all the benefits of 'Beyond broadband'
Like the idea of winning exclusive prizes, staying up to date on our latest offers and finding out useful tips to help you make the most of your EE broadband? Sign up for our free newsletter..
Thanks,
EE broadband team
Please don't reply to this email.
EE Limited
Registered Office Address: Trident Place, Mosquito Way, Hatfield, Hertfordshire, AL10 9BW
Company Registered Number: 02382161
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I think not many ISP's bother to do the same for their customers.
You seem to be under an illusion this is something special. It's just part of a software package: an automated email and/or txt. I get the same from my energy supplier.
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Yes, I get 1 billing email per month. I'd be fed up with 2. I'm quite capable of adding 7 days.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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So to close the loop, I signed up to 1 year EE Broadband as in the EE Store I got this for free in return for signing a years contract paying £16.40/month line rental. Includes free weekend calls.
As it's a 3rd phone line, if it's rubbish I just swiched paying line rental from BT to EE.
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So to close the loop, I signed up to 1 year EE Broadband as in the EE Store I got this for free in return for signing a years contract paying £16.40/month line rental. Includes free weekend calls. Great you should be fine, you did very well 12 months free broadband, pay the line rental by Direct Debit, seeing your broadband speeds are you on a Market 1 exchange? EE is expensive connected to Market 1 exchange. (Customers outside of our network area pay £24.95 a month)
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are you on a Market 1 exchange? EE is expensive connected to Market 1 exchange. EE don't go by Market Classifications. They go by their 'Off-Net' areas which are basically outside the old Orange LLU network and they wouldn't be offering free BB to those.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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I got this for free in return for signing a years contract paying £16.40/month line rental. Includes free weekend calls.
If you paid the year upfront you would have got your line rental for £12.00 a month, I think.
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Yep, I'm on an LLU exchange. Hence it's cheaper for EE.
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I got this for free in return for signing a years contract paying £16.40/month line rental. Includes free weekend calls.
If you paid the year upfront you would have got your line rental for £12.00 a month, I think.
Didn't feel like parting with £120 in one go 
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Didn't feel like parting with £120 in one go
It does involve a certain trust in the company and unfortunately EE have not earned that trust in a lot of eyes.
I myself have been caught out as despite paying upfront they have still given me grief and even cut my services on several occasions.
It worked well with my previous supplier though and if you can pay by credit card you have recourse for a refund or alternative service should the supplier go belly up.
Keef- Sheerness Kent UK - EE via Technicolor TG582N
Previously - New Call Telecom/Fuelbroadband, Plusnet, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet,
X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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Yep, I'm on an LLU exchange. Hence it's cheaper for EE. Eh? Do you mean your exchange used to be LLU on Orange? Otherwise it makes no diff to EE as they don't LLU nowadays. The presence of other LLU ISPs is of no consequence to EE.
1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
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EE is too expensive for me, that's the worst of still being connected to a market A 20CN exchange (with no LLU provision) supplying only ADSL1 speeds :-
http://s1.postimg.org/xnyuvynnj/EE_BB_20_CN.png
plusnet user
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That's even worse than this Market 1 exchange in Suffolk for prices. Decent price with EE at our Lanarkshire location, with plenty of free months for every cock-up. @Apprentice - Thanks for the message, appreciated. Did reply but not showing in sent messages, so not sure if you got it.
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No problem, got your reply
plusnet user
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EE is too expensive for me, that's the worst of still being connected to a market A 20CN exchange (with no LLU provision) supplying only ADSL1 speeds :-
http://s1.postimg.org/xnyuvynnj/EE_BB_20_CN.png Yes for EE home broadband being out of EE network area it would be £24.95 + £16.40 = £41.35 per month and with 20CN Market1 exchange it will only give up-to 8Mbps speed not 17Mbps.
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