Peak time speeds

Using an EE FTTC 40/10 connection, line syncs at the full speed and throughput using various testers is typically 37down & 9up on muli-threaded tests.

However, over the last month to 6 weeks the connection at peak evening times has been slow when several devices are in use. After some testing, 8-9pm typically sees download speeds drop to 16-20Mbps (multi-thread) but single thread speeds around 4-6Mbps, which probably explains buffering when tryiing to watch now tv & netflix in HD.


Has anyone else experienced peak speed drops as much as this on EE?
Am i correct in thinking they have oversold and have congestion somewhere?

Please:

1. Post your full router stats & Uptime.
2. Link to a wired TBB speedtest result graph both at peak & non-peak times.
3. What exchange are you on?

Edited by XRaySpeX (Thu 20-Dec-18 05:15:16)

Broadband Type Fibre
Broadband State Connected
Internet State Connected
Time Connected 347:02:45
Downstream Rate 40.00 Mbps
Upstream Rate 10.00 Mbps

STATUS
Configured Current
Line Status -- UP
Link Type -- Fast Path
Operation Mode Automatic G.993.2 (VDSL2)
DATA RATE INFORMATION
Upstream 9999 (Kbps)
Downstream 40000 (Kbps)
DEFECT/FAILURE INDICATION
Operation Data Upstream Downstream
Noise Margin 22.5 (dB) 22.2 (dB)
Line Attenuation 0.0 (dB) 8.3 (dB)

Indicator Name Near End Indicator Far End Indicator
Output Power -10.1 (dBm) 13.3 (dBm)
Fast Path FEC Correction 4712 748
Interleaved Path FEC Correction -- --
Fast Path CRC Error 0 0
Interleaved Path CRC Error -- --
Loss Of Signal Defect 0 0
Fast Path HEC Error STR 0 0
Interleaved Path HEC Error -- --
Error Seconds 0 1123
STATISTICS
Received Data 17330860 (Kbits)
Transmitted Data 27643375 (Kbits)

Exchange is Larne NILE

I will post links to Speedtest later, not using wired connection at the minute

https://www.thinkbroadband.com/speedtest/15453354835...
iPhone XS WiFi test if it’s any help

Edited by peterrussell15 (Thu 20-Dec-18 19:55:50)

The BB connection is perfect; the peak time speedtest isn't.

Check your IP Profile. Run the BT Wholesale Performance Test (ignoring all the red instructions) and on the initial results page click Further diagnostics at the bottom. The IP Profile is given in the text box.

https://www.thinkbroadband.com/speedtest/15457780104...
Slow on Christmas Day late evening.
Sorry been a busy few days and haven’t had time to do what you ask in previous post

In reply to a post by peterrussell15:

Broadband Type Fibre
Broadband State Connected
Internet State Connected
Time Connected 347:02:45
Downstream Rate 40.00 Mbps
Upstream Rate 10.00 Mbps

Just to rule it out - 347 hours is fairly long, can you do a reboot and retest?

A BT engineer was out today.....
I could have a long rant at this point but end result, they replaced the master socket and seemed to think that would fix peak time speed issues.

Speedtest now,
https://www.thinkbroadband.com/speedtest/15464617382...

Clearly no different.

Are these all over wired? If not - please post.