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Standard User slickric21
(learned) Wed 17-Apr-19 08:05:19
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EE GFast users - do you get Modem + Router ?


[link to this post]
 
Hello,

I’m trying to find out conclusively (unsuccessfully so far) what equipment you get when you order GFast (Fibre Max2) from EE anno 2019.

My order states I will receive the new ‘EE Smart Hub’.

Ideally what I want is the BTO GFast Modem + EE Router, as then I can easily use my own router (ASUS RT 86u).

Can anyone confirm that you still get the Modem+Router combo when ordering this service from EE ??

I’m aware BT now offer a single Modem/Router product but I ‘think’ this is a newer product than what EE offer.

Also did you have your faceplates upgraded to a ‘GFast’ specific faceplate ??

Cheers for any info.
My install date is 3rd May
Standard User XRaySpeX
(eat-sleep-adslguide) Wed 17-Apr-19 23:25:12
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Re: EE GFast users - do you get Modem + Router ?


[re: slickric21] [link to this post]
 
You'll get a G.Fast modem from OR & an EE Smart Hub sent by EE.

If it's an eng install, as it probably is, he may replace the faceplate with a G.Fast one.

EE haven't yet caught up with BT on their new combined BT "Ultrafast" Smart Hub X.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User robertcrowther
(committed) Thu 18-Apr-19 11:22:30
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Re: EE GFast users - do you get Modem + Router ?


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
You'll get a G.Fast modem from OR & an EE Smart Hub sent by EE.

If it's an eng install, as it probably is, he may replace the faceplate with a G.Fast one.

EE haven't yet caught up with BT on their new combined BT "Ultrafast" Smart Hub X.


The BT SmartHub X is now replaced by the new SmartHub 2


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Standard User Zarjaz
(eat-sleep-adslguide) Fri 19-Apr-19 08:53:36
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Re: EE GFast users - do you get Modem + Router ?


[re: slickric21] [link to this post]
 
Was told yesterday that if you unless your chosen provider is BT Retail, you should be given an Openreach modem - and yes there is a specific new faceplate filter installed.

Standard User slickric21
(learned) Fri 19-Apr-19 09:55:56
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Re: EE GFast users - do you get Modem + Router ?


[re: Zarjaz] [link to this post]
 
Awesome thanks for the info !!

I was going to buy a GFast faceplate myself (£35) just to be sure I had one, but looks like you get it supplied so that’s great... and saved me some money !!
Standard User adslmax
(knowledge is power) Sun 14-Jul-19 00:37:06
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Re: EE GFast users - do you get Modem + Router ?


[re: slickric21] [link to this post]
 
I got socket MK4 5C master socket that look the same here: https://www.bttorj45.com/vdsl-adsl-nte-filtered-face...

I think Engineer will replaced MK4 5C master socket to this one MK2 5C G.fast: https://www.run-it-direct.co.uk/adsl-vdsl-faceplates...

That's good to hear that EE will send engineer to replaced master socket faceplate and supplied Openreach Modem MT992 with EE Smart Hub.
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