Why should they? It was his fault in the first place. The answers to his questions are pretty obvious.

First, how was my account breached?

How are they supposed to know? Someone stole his account steals. They aren't psychics.

which parts of my account were accessed by the hacker?

Points purchased using stolen xbl account. CC tied to account. CC information not compromised.

how do I go about removing all of my credit cards from my account?

http://lmgtfy.com/?q=http%3A%2F%2Fsupport.xbox.com%2...

How are they supposed to know? Someone stole his account steals. They aren't psychics.

You're joking right?
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Nope. You were comparing this to the Sony incident. They are completely different. I don't expect you to understand.

In reply to a post by Zadeks:

Nope. You were comparing this to the Sony incident. They are completely different. I don't expect you to understand.

Right, so you weren't joking. That explains a lot. Think really hard and the penny will drop. I promise.
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Protip: Accounts are compromised everyday. Incidents like the one at Sony aren't as common.

Except we're not discussing the incident are we?
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Dude this is not a long thread and you very clearly made a comparison to Psn on your second post

In reply to a post by mrnelster:

Funny really, but everybody seemed to find a reason to comment on Sony over the PSN hack. Not one person felt concerned enough though, to comment about what seems to be a regular occurrence on the XBL network?

It's a funny old world.
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My point is that this has been going on for years on the XBL.

http://m.zdnet.com/blog/security/xbox-live-hacked-ac...

I fail to understand why having all the accounts hacked in one go, should make the company any more or less culpable than another company losing it on a regular basis, day to day?


When a data breach occurs, it is essential that customers be immediately notified about whether and to what extent their personal and financial information has been compromised. Additionally, PlayStation Network users should be provided with financial data security services, including free access to credit reporting services, for two years, the costs of which should be borne by Sony. Affected individuals should also be provided with sufficient insurance to protect them from the possible financial consequences of identity theft.

I'm not suggesting that this approach is appropriate or not But I don't understand why it isn't levelled at Microsoft or any of the other companies recently hacked.

That's why I said it's a funny old world.
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We all now get that you don't get , I'm amazed as I'm sure other users will be amazed that your even trying to make the comparison .

People get hacked all the time from there mobile phones to there PC and even consoles from fishing sites to cameras fitted to cash machines , the thing you can not grasp is the scale Sony and there users where hacked , is like nothing anybody had seen before and that is and still is , Sony shame for making it so easy in the first place , which you have never excepted and probably never will .

So far you have produced a blogg post with seven replies and a 4 year old articular from zdnet ,im not saying xbox accounts don't get hacked its just shameful that your trying to make it so much worse than it actually is and the comparison between this and Sony could only of been made by your self .

Edited by deleted (Sun 09-Oct-11 16:20:38)

sony problem was down to an exploit in their own system, xbox problem down to user faults (user error in when it comes to protecting ones accounts)

look at it this way, lets pretend MS and Sony and loackmakers/locksmiths

Sony installs 100,000 new locks on people fronts doors, all nice and shiny, however they did not relises that the lock could be by passed with a key that anyone could create

Number of people effect 100,000 who fault sony


MS installs 100,000 locks on people front doors, everything works fine, however some users are stupid(1 in 1000) and lose their key while the are out, someone then find that key and uses it to access the person house and steal everything

number of people effect 100 who at fault the stupid user.



The difference is account that have been compromised on xbox live are down to the user action, there have been no known exploits found on XBXO live that compromises the whole system.

When a Xbox live account get hack normally due to th euse being stupid and doing any or all of the following (not a complete list but just there to give an idea)

- 1 username/email and password used everywhere
- uses the same logins on a rouge site possibly about xbox and the webmaster grabs those details and logs into that person account on xbox live
- website totaly legit gets hack and included details that match the xbox livea account
- user pC get infected
- uses a very easy to brute force passwords such as P@ss

the point I agree with you is that MS should give a details report to the customer but AT THE USER'S EXPENSE if they are to blame

Only way to protect against these attach is to assess every xbox user to see if the smart enough to uses xbox live, as that would not out 95% of the users would kida be a bit over kill

Edited by deleted (Sun 09-Oct-11 16:41:32)