General Discussion
>> General Broadband Chatter

These posts have been archived and can no longer be replied to or modified.
	Print Thread

Anonymous
(Unregistered)Thu 08-Nov-07 17:58:02

Bt line speed??

[link to this post]

Hi,

Please help!! I have discussed with my ISP (Eclipse) about how slow my connection is (900kbs) and when I first signed up was on much faster speeds. They said that a test showed that my BT line will only take upto 1mb speeds...I can see the exchange from my window!!!??? Who at BT can I talk to this about..any phone numbers anyone???

Thanks, Steve

deleted
(deleted) Thu 08-Nov-07 18:23:27

Re: Bt line speed??

[re: Anonymous] [link to this post]

BT won't talk to you, you're not their customer. Do a BT speed test and post the results here, together with your line stats: downstream sync speed, attenuation and noise margin, and we'll try to help.

MrSaffron
(staff) Thu 08-Nov-07 20:32:04

Re: Bt line speed??

[re: deleted] [link to this post]

By BT speedtest they mean visit www.speedtester.bt.com and see what that says about your line, copy/paste the results.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.

Print Thread

Jump to