Speeds (or the lack of it)

Here we are again, after a seemingly happy period with BT. I have yet another issue.

My Broadband used to sync at 3200 down and 400 up... (this is what I remember)
For the last week however my BT Home Hub has been connecting at Downstream 1,696 Kbps
Upstream 448 Kbps . This glorious sync speed means I should have 350 kbps throughput which is utter rubbish, however I am getting 341kbps instead which honours itself.

Now, shall I forget to use bbc iplayer, skype and youtube and instead use the computer to play minesweeper or can I talk to the support people?
In the past I have had incredibly bad experiences and rather than talk to a script bound, zero brain cells, humanoid I much happily go and sit in a corner.

What shall I do?? Please help.

attenuation downstream in dB ?
ditto SNR / Noise margin ?

output of speedtester.bt.com ?

1696 sync speed should provide an IP profile of at least 1250.

Hi.

Ok I had to drag my old router out of the garage, here is the diag data.

The speedtester dectected 341 throughput wit 350 being the expected one (by speetester)


ADSL Link Speed 1792 kbps 448 kbps
SNR 8.0 dB 8.0 dB
ATEN 63 dB 31 dB

DSL layer FEC 30983 5
CRC 549 2

ATM layer HEC 436 5

Frame Counter 231 111

I cannot repeat the sppedtester now as I have to wait 3 hrs...

I have tried on another speed test website and here are the results:
http://www.speedtest.net/result/295692318.png

Thank you!

Try the BT tester www.speedtester.bt.com and post the full text which should include the IP Profile.

Hi there


Your DSL connection rate: 1696 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 1500 kbps <<< this said 350 when I tried last time, I am used to nearly 3 Mbs....
Actual IP throughput achieved during the test was - 1373 kbps


Modulation: G.992.1 annex A

Bandwidth (Up/Down) [kbps/kbps]: 448 / 1,696

Line Attenuation (Up/Down) [dB]: 31.5 / 59.0

SN Margin (Up/Down) [dB]: 19.0 / 6.5