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Standard User deleted
(deleted) Wed 16-Jul-08 12:44:35
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BT line resting on tree branch


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BT have a problem routing our cable through a large tree on the roadside, apparantly it has to rest on a branch between poles, they reckon there's nothing that can be about it.
So guess what ! that section of line has now been replaced 3 times in 5 years due to the cable rubbing through. When we reported the last fault we told them exactly where the problem was and they took 2 days to find it ! the online checker stating the fault was in the exchange. Each time they completely renew that section of cable.

ok so maybe we'll have to live with it but does anyone have any solutions ?
I thought about climbing the tree and either chain sawing off the rather large branch or sleeving the cable with some rubber tubing or something.
Standard User deleted
(deleted) Wed 16-Jul-08 16:14:43
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Re: BT line resting on tree branch


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If the tree is on private property there is nothing they can (will) do about it.You could of course ask the owner yourself about pruning/cutting back the tree.
If the tree is is on public or council land then they can ask/arrange for the tree to be pruned, assuming there isnt a TPO on it.
Standard User deleted
(deleted) Wed 16-Jul-08 17:04:38
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Re: BT line resting on tree branch


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You can prune a tree with a TPO (=Tree Preservation Order) on it, of course you can - but you need to get the council to agree first. (I used to have one, a sycamore, in my front garden).


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Standard User MHC
(legend) Wed 16-Jul-08 20:26:56
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Re: BT line resting on tree branch


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Can they move the termination point on your house? Another corner, higher up maybe?

Other wise it will be prune the tree or get BT to fit protective sleeving - it is often done by them to protect lines and I'm surprised that they did not do it on yours.



M H C


taurus excreta cerebrum vincit
Standard User Zarjaz
(fountain of knowledge) Wed 16-Jul-08 21:58:35
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Re: BT line resting on tree branch


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Is this your dropwire, or an aerial cable serving more than one ?

Standard User deleted
(deleted) Wed 16-Jul-08 23:35:04
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Re: BT line resting on tree branch


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I had this problem, had to get the cable replaced twice... but BT eventually put in a taller pole and rerouted all the cables to it.

Then my neighbour cuts the tree down lol
Standard User deleted
(deleted) Sat 19-Jul-08 18:16:15
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Re: BT line resting on tree branch


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In reply to:

I had this problem, had to get the cable replaced twice... but BT eventually put in a taller pole and rerouted all the cables to it.

Then my neighbour cuts the tree down lol




Haha the ultimate 2 fingered salute to their expense and hard work lol
Standard User deleted
(deleted) Sat 19-Jul-08 18:29:24
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Re: BT line resting on tree branch


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In reply to:

Haha the ultimate 2 fingered salute to their expense and hard work lol




No, the ultimate would be to cease the connection
Standard User deleted
(deleted) Sun 20-Jul-08 07:48:45
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Re: BT line resting on tree branch


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If I am reading correctly and the line was installed through the tree, indicating that the tree was there and established first, then, if it was my tree I would be expecting either BT or the person who wanted the line to pay for the pruning.

And that is probably a sticking point. BT won't pay, will the OP?
Standard User Sylcol
(member) Sun 20-Jul-08 11:21:33
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Re: BT line resting on tree branch


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Same thing happened to me at my old address. Wire came down and when BT man came to replace it I expected him to cut the small branches out of the way.
It would have been no problem because he had a hydraulic bucket van, but no, he managed to thread the wire through the branches and left the new wire resting on a branch!
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